HEATER HOSES
HIGH PRESSURE RELIEF VALVES (HPRV)
IDLERS
IN-LINE FILTERS
METAL FITTINGS
METAL LINES
MIX AND AIR CONTROL DOORS (BLEND DOORS)
O-RINGS
ORIFICE TUBES
PILOT-OPERATED ABSOLUTES (POAS)
PLENUMS
PRESSURE CONTROL VALVES
PRESSURE SENSORS
PULLEYS
RADIATORS
RECEIVER-DRIERS
REFRIGERANT
REFRIGERANT OIL
RELAYS
SEALS
SERVICE PORTS
SPRING LOCK COUPLINGS
SUCTION THROTTLING VALVES (STVS)
SWITCHES (ELECTRICAL)
TENSIONERS
THERMISTORS AND PRESSURE SENSORS
THERMOSTATS AND HOUSINGS
VACUUM HOSES AND TUBES
VACUUM RESERVOIRS
VACUUM TUBES
VALVES IN RECEIVER (VIRS)
WATER PUMPS (ELECTRIC AUXILIARY)
WIRING HARNESSES AND CONNECTORS
MOTORIST ASSURANCE PROGRAM (MAP)
OVERVIEW
The Motorist Assurance Program is the consumer outreach
effort of the Automotive Maintenance and Repair Association, Inc.
(AMRA). Participation in the Motorist Assurance Program is drawn from
retailers, suppliers, independent repair facilities, vehicle
manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We produce
materials that give motorists the information and encouragement to
take greater responsibility for their vehicles-through proper,
manufacturer-recommended, maintenance. We encourage participating
service and repair shops (including franchisees and dealers) to adopt
(1) a Pledge of Assurance to their Customers and (2) the Motorist
Assurance Program Standards of Service. All participating service
providers have agreed to subscribe to this Pledge and to adhere to the
promulgated Standards of Service demonstrating to their customers that
they are serious about customer satisfaction.
These Standards of Service require that an inspection of the
vehicle's (problem) system be made and the results communicated to the\
customer according to industry standards. Given that the industry did
not have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection communication standards
are continually republished. In addition to these, standards for Drive
Train and Transmissions have recently been promulgated. Participating
shops utilize these Uniform Inspection & Communication Standards as
part of the inspection process and for communicating their findings to
their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
Threads damaged ......... A .. Require repair or replacement.
Threads stripped (threads
missing) ............... A ............ Require replacement.
Wire lead conductors
exposed ................ B .. Require repair or replacement.
Wire lead corroded ...... A .. Require repair or replacement.
Wire lead open .......... A .. Require repair or replacement.
Wire lead shorted ....... A .. Require repair or replacement.
(1) - Refer to manufacturer's diagnostic trouble code
procedure and require repair or replacement of
affected component(s).
( 2) - Determine cause and correct prior to repair or
replacement of part.
( 3) - Determine source of contamination, such as engine coolant,
fuel, metal particles, or water. Require repair or
replacement. Check for accepted cleaning procedure.
( 4) - Inoperative includes intermittent operation or out of
OEM specification. Some components may be serviceable.
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COOLANT
COOLANT INSPECTION \
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Condition Code Procedure
Acidity (pH) incorrect .. 1 ........... Suggest correction or
replacement.
Contaminated ............ B ...... ( 1) Require replacement or
recycling. Further
inspection required.
Level incorrect ......... B .......... ( 2) Require filling to
proper level.
Maintenance intervals ... 3 ........ ( 3) Suggest replacement.
Mixture incorrect ....... B ........... Require correction or
replacement.
Type incorrect .......... B ............ Require replacement.
( 1) - Determine source of contamination and require correction
prior to coolant replacement.
( 2) - Determine source of incorrect level and suggest repair.
( 3) - The system should be drained and/or flushed and
refilled with correct coolant according to OEM
recommended service interval and procedures.
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COOLING FAN BLADES
COOLING FAN BLADE INSPECTION \
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Condition Code Procedure
Application incorrect ... B ............ Require replacement.
Attaching hardware
broken ................. A ... Require repair or replacement
of hardware.
Attaching hardware
missing ................ C .......... Require replacement of
hardware.
Attaching hardware not
functioning ............ A ... Require repair or replacement
of hardware.
OPERATION
CONTROL PANEL
Blower Motor Switch
Fan speed is controlled with a rotary switch. On front A/C-
heater systems, there are 4 different fan speed settings. Low, medium-
low, medium-high, and high. On rear A/C-heater systems, there are 3
different fan speed settings. Low, medium, and high.
Mode Control Knob
Mode rotary switch is used to change direction of air flow.
There are 7 different modes of operation: recirculation, panel with
A/C, floor/panel, panel without A/C (vent), floor, floor/defrost, and
defrost.
Temperature Control Knob
Temperature rotary switch controls temperature blend/air door
position by a cable on Dakota and Durango, and by vacuum actuator for
Ram Pickup. When cold temperature is selected, no air flows across
heater core. When hot temperature is selected, all air flows through
heater core. Temperature may vary by any setting between cold and hot.
CLUTCH CYCLING PRESSURE SWITCH
Dakota & Ram Pickup
Clutch cycling low pressure switch is mounted on a Schrader-
type valve fitting that is part of the accumulator. It is connected in
series with the high pressure cut-off switch and control panel,
between ground and PCM. Switch contacts open and close due to changes
in A/C system pressure. Opening and closing of switches will cause PCM
to turn compressor clutch on and off, regulating system pressure which
controls temperature of evaporator.
Clutch cycling low pressure switch contacts are normally open
when suction (low side) pressure drops below 25 psi (1.8 kg/cm
) on
Ram Pickup; 20.5 psi (1.4 kg/cm) on Dakota. Extreme cold weather will
also open contacts. When contacts are open, PCM will de-energize
compressor clutch relay, disengaging compressor clutch.
Clutch cycling pressure switch contacts will close when
suction (low side) pressure rises above 43 psi (3.0 kg/cm
) on Ram
Pickup or 36 psi (2.5 kg/cm) on Dakota. When contacts are closed, PCM
will energize compressor clutch relay, engaging compressor clutch.
ELECTRONIC CYCLING CLUTCH SWITCH
Durango
The electronic cycling clutch switch is mounted to Thermal
Expansion Valve (TXV), also referred to as an "H" valve, in engine
compartment. It provides evaporator temperature to the PCM. Using this
information, the PCM will cycle the compressor clutch to prevent
evaporator icing. The switch is used for the front evaporator only.
Electronic cycling clutch switch is connected in series with
mode control switch, high pressure cut-out switch, low pressure cut-
out switch, and PCM. The electronic cycling clutch switch opens when
refrigerant temperature is below about 37
F (2.8C) and will close
when refrigerant temperature is about 40F (4.4C).
FIXED ORIFICE TUBE
Dakota & Ram Pickup
The fixed orifice tube is located in outlet line of the
condenser. The orifice tube inlet and outlet ends have a screen to
knob pointer) is flush with base of A/C-heater control panel.
5) Rotate temperature control knob to its full clockwise
stop. Release knob. Knob pointer should be aimed at end of Red stripe.
If knob is pointed at end of Red stripe, go to next step. If knob is
not pointed at end of Red stripe, go back to step 2) and repeat
adjustment procedure.
6) Rotate temperature control knob to its full
counterclockwise stop. Release knob. If knob springs back, self-
adjuster clip securing temperature control cable to blend-air door
lever is improperly installed. See TEMPERATURE CONTROL CABLE R & I. If
knob does not spring back, temperature control cable adjustment is
complete.
TESTING
* PLEASE READ THIS FIRST *
WARNING: To avoid injury from accidental air bag deployment, read and
carefully follow all SERVICE PRECAUTIONS and DISABLING &
ACTIVATING AIR BAG SYSTEM procedures in AIR BAG SYSTEM SAFETY
article.
A/C-HEATER CONTROL PANEL TEST
1) Connect a vacuum gauge in line with Black A/C-heater
vacuum supply hose, located at tee near power brake booster (Dakota)
or in engine compartment (Durango and Ram Pickup). Position gauge so
it can be viewed from passenger compartment.
2) Start engine. While observing gauge, rotate mode control
knob to each mode position (one position at a time). Pause after each
selection. Test gauge should drop, then return to 8 in. Hg shortly
after each selection is made. If gauge reading is as specified, go to
next step. If gauge reading is not as specified, check for vacuum leak
in vacuum lines or A/C-heater control panel.
3) Move temperature control knob quickly to full hot and full
cold positions. A distinct sound of blend-air door hitting its stops
should be heard. No spring-back of knob should exist.
4) If temperature control knob operates as specified,
temperature control system is okay. On Dakota and Durango, if
temperature control knob does not operate as specified, check
condition, routing, installation, and adjustment of temperature
control cable. See TEMPERATURE CONTROL CABLE ADJUSTMENT . Also check
blend air door for proper installation, obstructions, or faulty seals.
A/C SYSTEM PERFORMANCE
1) Park vehicle out of direct sunlight. Ensure ambient
temperature is at least 70F (21C). Connect tachometer and manifold
gauge set to vehicle. Turn A/C on. Turn mode control to panel and
recirculated air positions, temperature control lever to maximum
cooling, and blower to high.
2) Start engine and allow it to run at 1000 RPM, with A/C
compressor clutch engaged. Engine should be at operating temperature
with doors, windows, and hood closed. Insert thermometer into left
center air outlet.
3) Run engine and operate system for 5 minutes. The A/C
compressor clutch may cycle, depending on temperature. If A/C
compressor clutch cycles, stop engine and disconnect negative battery
cable. Remove clutch cycling pressure switch connector. Place a jumper
wire across terminals of clutch cycling pressure switch harness
connector.
4) Connect negative battery cable. Turn A/C on. Start and
operate engine at idle speed. With A/C compressor clutch engaged, note
air outlet temperature, compressor discharge pressure, and evaporator
inlet pressure. See appropriate A/C SYSTEM PERFORMANCE TEMPERATURE
SPECIFICATIONS and A/C SYSTEM PERFORMANCE PRESSURE SPECIFICATIONS
tables.
A/C SYSTEM PERFORMANCE TEMPERATURE SPECIFICATIONS (DAKOTA)
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Ambient Temp. F (C) Outlet Vent Temp. F (C)
70 (21) ..................................................... 38 (3\
)
80 (27) ..................................................... 44 (7\
)
90 (32) ..................................................... 48 (9\
)
100 (38) ................................................... 55 (13\
)
110 (43) ................................................... 64 (18\
)
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A/C SYSTEM PERFORMANCE TEMPERATURE SPECIFICATIONS (DURANGO) \
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Ambient Temp. F (C) Outlet Vent Temp. F (C)
70 (21) ..................................................... 48 (9\
)
80 (27) ..................................................... 48 (9\
)
90 (32) .................................................... 54 (12\
)
100 (38) ................................................... 59 (15\
)
110 (43) ................................................... 65 (18\
)
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A/C SYSTEM PERFORMANCE TEMPERATURE SPECIFICATIONS (RAM PICKUP) \
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Ambient Temp. F (C) Outlet Vent Temp. F (C)
70 (21) ................................................ 40-45 (5-7\
)
80 (27) .............................................. 55-60 (13-16\
)
90 (32) .............................................. 60-70 (16-21\
)
100 (38) ............................................. 70-75 (21-24\
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110 (43) ............................................. 80-85 (27-29\
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120 (49) ............................................. 85-90 (29-32\
)
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A/C SYSTEM PERFORMANCE PRESSURE SPECIFICATIONS (DAKOTA) \
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Ambient Temp. High Side Low SideF (C) psi (kg/cm) psi (kg/cm)
70 (21) .............. 160-200 (11.2-14.1) ....... 25-35 (1.8-2\
.5)
80 (27) .............. 190-220 (13.4-15.5) ....... 32-40 (2.2-2\
.8)
90 (32) .............. 200-240 (14.1-16.9) ....... 37-45 (2.6-3\
.2)
100 (38) ............. 220-260 (15.5-18.3) ....... 39-50 (2.7-3\
.5)
110 (43) ............. 250-300 (17.6-21.1) ....... 45-55 (3.2-3\
.9)
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A/C SYSTEM PERFORMANCE PRESSURE SPECIFICATIONS (DURANGO) \
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Ambient Temp. High Side Low SideF (C) psi (kg/cm) psi (kg/cm)
70 (21) .............. 100-150 (7.0-10.5) ........ 20-30 (1.4-2\
.1)
80 (27) .............. 135-185 (9.5-13.0) ........ 20-30 (1.4-2\
.1)
90 (32) .............. 170-220 (12.0-15.5) ....... 25-35 (1.8-2\
.5)
100 (38) ............. 210-255 (14.8-17.9) ....... 31-41 (2.2-2\
.9)
110 (43) ............. 245-295 (17.2-20.7) ....... 37-47 (2.6-3\
.3)
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control panel and blower motor.
Fig. 3: Identifying Blower Motor Switch Connector Terminals (Typical)\
Courtesy of Chrysler Corp.
Rear (Durango)
1) Disconnect negative battery cable. Remove rear blower
motor switch located in headliner. See BLOWER MOTOR SWITCH (REAR)
under REMOVAL & INSTALLATION. Disconnect rear blower motor switch
connector. Using an ohmmeter, check continuity between rear blower
motor switch connector Black wire and ground. If continuity exists, go
to next step. If continuity does not exist, repair open in Black wire
between rear blower motor switch connector and ground connector
located at left rear of vehicle body.
2) Place blower motor switch knob to any position except OFF.
Using an ohmmeter, check for continuity between rear blower motor
switch connector Black wire and Black/Light Blue wire, and
Black/Orange wire and Dark Green wire while rotating blower motor
switch.
3) If continuity does not exist at any terminal, replace
faulty blower motor switch. If continuity exists as specified, check
for open in circuits between blower motor switch and blower motor
resistor. Also check for an open in circuit between blower motor
switch connector and blower motor relay.
CLUTCH CYCLING PRESSURE SWITCH
Dakota & Ram Pickup
1) Locate clutch cycling pressure switch on side or top of
A/C accumulator. Ensure clutch cycling pressure switch is properly
installed on A/C accumulator fitting. Ensure system pressure is
correct. See A/C SYSTEM PERFORMANCE test.
2) Start and run engine with A/C on. If clutch cycles, turn
engine off and disconnect negative battery cable. Disconnect clutch
cycling pressure switch connector. Place a jumper wire across
terminals of clutch cycling pressure switch harness connector. Connect
negative battery cable. Connect manifold gauge set. Set A/C-heater
controls to A/C. Start and operate engine at idle speed.
3) Using an ohmmeter, check for continuity between switch
terminals. Continuity should exist when suction pressure reading is
above 38 psi (2.7 kg/cm
) on Dakota; 43 psi (3.0 kg/cm) on Ram
Pickup. Continuity should not exist when suction pressure reading
drops below 20.5 psi (1.4 kg/cm
) on Dakota; 25 psi (1.8 kg/cm) on
Ram Pickup. If switch is okay, test and repair clutch control circuit
as needed. If switch is not okay, replace faulty clutch cycling
pressure switch.
ELECTRONIC CYCLING CLUTCH SWITCH
Durango
1) Locate electronic cycling clutch switch on thermal
expansion valve in engine compartment. Ensure system pressure is
correct. See A/C SYSTEM PERFORMANCE test. Ensure low pressure cut-out
switch and high pressure cut-out switch are working properly. See
LOW PRESSURE CUT-OUT SWITCH TEST and HIGH PRESSURE CUT-OUT SWITCH
test.
2) Disconnect negative battery cable. Disconnect electronic
cycling clutch switch and high pressure cut-out switch connectors.
Using an ohmmeter, check for continuity in Light Green/White wire
between electronic cycling clutch switch and high pressure cut-out
switch. If continuity exists in Light Green/White wire, go to next
step. If continuity does not exist in Light Green/White wire, repair
wire as necessary.
3) Disconnect low pressure cut-out switch connector. Using an
ohmmeter, check for continuity in Dark Blue/Yellow wire between
electronic cycling clutch switch and low pressure cut-out switch. If
continuity exists in Dark Blue/Yellow wire, go to next step. If
continuity does not exist in Dark Blue/Yellow wire, repair wire as
necessary.
4) Connect low pressure cut-out switch and high pressure cut-
out switch connectors. Connect negative battery cable. Turn ignition
on. Using voltmeter, check for battery voltage at electronic cycling
clutch switch connector terminal No. 2 (White wire). If battery
voltage exists, go to step 6).
5) If battery voltage does not exist, check fuse No. 7 (15-
amp) at junction block located at bottom left of instrument panel. If
fuse is okay, check for short or open in White wire between electronic
cycling clutch switch connector and fuse No. 7 (15-amp) at junction
block.
6) Connect electronic cycling clutch switch connector. Ensure
ambient temperature is between 68-90
F (20-30C). Start engine and
turn A/C on. If compressor clutch cycles 2-3 times per minute, replace
faulty electronic cycling clutch switch. If compressor clutch does not
cycle, check PCM for proper operation. See appropriate G - TESTS
W/CODES article in ENGINE PERFORMANCE section.
HIGH PRESSURE CUT-OUT SWITCH
1) Locate high pressure cut-out switch on compressor
discharge line, near compressor. Ensure system pressure is correct.
See A/C SYSTEM PERFORMANCE test. Disconnect negative battery cable.
Disconnect high pressure cut-off switch connector.
2) Using an ohmmeter, check for continuity between switch
terminals. If continuity exists, test and repair clutch control
circuit as needed. If continuity does not exist, replace faulty
switch.
LOW PRESSURE CUT-OUT SWITCH TEST
Durango