1999 CADILLAC ESCALADE Owners Manual

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7-11
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343
-6004In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

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7-12
CURRENT PUBLICATIONS FOR 1999 CADILLAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1999 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.OWNER'S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about
the vehicle.
In-Portfolio: Includes a Portfolio, Owner's Manual and
Warranty Booklet.
RETAIL SELL PRICE: $20.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $15.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207OR ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM ± 6:00 PM Eastern Time
For Credit Card Orders Only (VISA±MasterCard±Discover)
1999 CADILLAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)

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7-13
PUBLICATION FORM
NUMBEROrders will be mailed within 10 days of receipt. Please allow adequate time for postal
service. If further information is needed, write to the address shown below or call
1-800-551-4123. Material cannot be returned for credit without packing slip with return
information within 30 days of delivery. On returns, a re-stocking fee may be applied
against the original order. ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)1-800-551-4123(Monday-Friday 8:00 AM ± 6:00 PM EST)
FAX Orders Only 1-313-865-5927
Service Manual
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
HELM, INCORPORATED
P.O. Box 07130
Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.
1999$90.00
1999
$50.00
1999
$20.00
1999
$15.00
TOTAL MATERIAL
Michigan Purchasers
U.S. Order Processing$6.00
Canadian Postage
GRAND TOTAL
add 6% sales tax
(See Note Below)
GM-CAD-ORD99 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
(CUSTOMER'S NAME) (ATTENTION)
(STREET ADDRESSÐNO P.O. BOX NUMBERS)
(CITY) (ZIP CODE)
DAYTIME TELEPHONE NO.(STATE)
AREA CODE
( )P
Check or Money
Order payable to
Helm, Inc. (USA funds
only Ð
do not send cash.)
VISA
Discover
Account
Number:
Expiration
Date mo/yr:
CUSTOMER SIGNATURE
S
ITEM DESCRIPTIONNAME YEAR VEHICLE MODEL
QTY.PRICE
EACH*TOTAL
PRICE1
9
9
9
G
M
H
I
P

T
OA
Y
M
E
N
T
Owner's Manual Without Portfolio Owner's Manual In Portfolio Car & Light Truck
Transmission Unit Repair
MasterCard
Check here if your billing address
is different from your shipping
address shown.
PUBLICATION FORM
NUMBER

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-NOTES

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Section 8 Index
A
ir Bag 1-23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Equipment 1-30 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How Does it Restrain 1-27 . . . . . . . . . . . . . . . . . . . . . . . . . .
How it Works 1-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Location 1-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Readiness Light 1-25, 2-73 . . . . . . . . . . . . . . . . . . . . . . . . .
Servicing 1-29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What Makes it Inflate 1-27 . . . . . . . . . . . . . . . . . . . . . . . . . .
What Will You See After it Inflates 1-28 . . . . . . . . . . . . . . .
When Should it Inflate 1-27 . . . . . . . . . . . . . . . . . . . . . . . . .
Air Cleaner/Filter 6-15, 6-65 . . . . . . . . . . . . . . . . . . . . . . . . . .
Air Conditioning 3-2, 3-3, 3-4 . . . . . . . . . . . . . . . . . . . . . . . .
Air Conditioning Refrigerants 6-65 . . . . . . . . . . . . . . . . . . . . .
Alignment and Balance, Tire 6-45 . . . . . . . . . . . . . . . . . . . . . .
Aluminum Wheels, Cleaning 6-52 . . . . . . . . . . . . . . . . . . . . . .
Antenna, Fixed 3-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Antifreeze 6-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Anti-Lock
Brake System Warning Light 2-75, 4-7 . . . . . . . . . . . . . . . .
Brakes 4-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Anti-Theft, Radio 3-18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appearance Care 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appearance Care and Materials 6-54 . . . . . . . . . . . . . . . . . . . .
Arbitration Program 7-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ashtrays 2
-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audio Equipment, Adding 3-21 . . . . . . . . . . . . . . . . . . . . . . . .
Audio Systems 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Headlamp System 2-48 . . . . . . . . . . . . . . . . . . . . . .
Automatic Transmission
Fluid 6
-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation 2-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overdrive 2-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shifting 2-26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary Power Outlets 2-63 . . . . . . . . . . . . . . . . . . . . . . . . . .
Axle
Front 6
-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Locking Rear 2-39 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear 6-20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery 6-33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Jump Starting 5-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacement, Keyless Entry 2-9 . . . . . . . . . . . . . . . . . . . . .
Rundown Protection 2-51 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warnings 5-3, 5-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BBB Auto Line 7-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Better Business Bureau Mediation 7-3 . . . . . . . . . . . . . . . . . . .
Blizzard 4-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Brake
Adjustment 6-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fluid 6-29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Master Cylinder 6-29 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parking 2-33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pedal Travel 6-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing System Parts 6-32 . . . . . . . . . . . . . . . . . . . . . . . .
System Warning Light 2-74 . . . . . . . . . . . . . . . . . . . . . . . . .
Trailer 4-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wear 6-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Brakes, Anti-Lock 4-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Braking 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Braking in Emergencies 4-9 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Break-In, New Vehicle 2-21 . . . . . . . . . . . . . . . . . . . . . . . . . .
Brightness Control 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bulb Replacement 6-33, 6-62 . . . . . . . . . . . . . . . . . . . . . . . . .
Capacities and Specifications 6-63 . . . . . . . . . . . . . . . . . . . .
Carbon Monoxide 2-11, 2-38, 4-39, 4-46, 4-48 . . . . . . . . . .
Care of Your Cassette Tape Player 3-21 . . . . . . . . . . . . . . . . . .
Cargo Security Shade 2-59 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cargo Tie Downs 2-60 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cassette Tape Player 3-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cassette Tape Player Care 3-21 . . . . . . . . . . . . . . . . . . . . . . . .
Cassette Tape Player Errors 3-11 . . . . . . . . . . . . . . . . . . . . . . .
CD Changer 3-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Center High-Mounted Stoplamp Bulb Replacement 6-37 . . . .
Center Passenger Position 1-37 . . . . . . . . . . . . . . . . . . . . . . . .
Certification/Tire Label 4-41 . . . . . . . . . . . . . . . . . . . . . . . . . . Chains, Safety 4
-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chains, Tire 6-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing a Flat Tire 5-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Charging System Warning Light 2-73 . . . . . . . . . . . . . . . . . . .
Check Gages Light 2-81 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking Your Restraint Systems 1-56 . . . . . . . . . . . . . . . . . .
Chemical Paint Spotting 6-53 . . . . . . . . . . . . . . . . . . . . . . . . . .
Child Restraints 1-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Securing in a Rear Outside Seat Position 1-47 . . . . . . . . . . .
Securing in the Center Seat Position 1-49 . . . . . . . . . . . . . .
Securing in the Right Front Seat Position 1-51 . . . . . . . . . .
Top Strap 1-46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where to Put 1-45 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cigarette Lighter 2-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Circuit Breakers and Fuses 6-57 . . . . . . . . . . . . . . . . . . . . . . .
Cleaner/Filter, Air 6-15, 6-65 . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning
Aluminum Wheels 6
-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exterior Lamps/Lenses 6-51 . . . . . . . . . . . . . . . . . . . . . . . .
Fabric 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glass 6-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inside of Your Vehicle 6-47 . . . . . . . . . . . . . . . . . . . . . . . . .
Instrument Panel 6-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interior Plastic Components 6-49 . . . . . . . . . . . . . . . . . . . . .
Leather 6-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outside of Your Vehicle 6-50 . . . . . . . . . . . . . . . . . . . . . . . .
Speaker Covers 6-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Special Problems 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stains 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Tires 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vinyl 6-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheels 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windshield and Wiper Blades 6-50 . . . . . . . . . . . . . . . . . . .
Wood Panels 6-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Climate Control System 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clock, Setting the 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Controls 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Guides, Rear Safety Belts 1-34 . . . . . . . . . . . . . . . . .
Compact Disc
Care 3
-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player 3-14, 3-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player Errors 3-15, 3-18 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compass, Electronic 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compass, Rearview Mirror with 2-52 . . . . . . . . . . . . . . . . . . .
Console Storage 2-56, 2-57 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Console-Mounted CD Changer 3-16 . . . . . . . . . . . . . . . . . . . .
Control of a Vehicle 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convenience Net 2-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convex Outside Mirror 2-56 . . . . . . . . . . . . . . . . . . . . . . . . . .
Coolant 6-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heater, Engine 2-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovery Tank 5-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling System 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy Transportation 7-8 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Control 2-44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cupholders 2-57, 2-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Assistance for Text Telephone Users 7-3 . . . . . . . . .
Customer Assistance Information 7-1 . . . . . . . . . . . . . . . . . . .
Customer Satisfaction Procedure 7-2 . . . . . . . . . . . . . . . . . . . .
Damage, Finish 6-53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Damage, Sheet Metal 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps 2-48 . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps Indicator Light 2-81 . . . . . . . . . . . .
Dead Battery 5-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defects, Reporting Safety 7-10 . . . . . . . . . . . . . . . . . . . . . . . .
Defensive Driving 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogger, Rear Window 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogging 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defrosting 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dolby Noise Reduction 3-11 . . . . . . . . . . . . . . . . . . . . . . . . . .
Dome Lamps 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door
Locks 2
-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Panel 2-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear 2-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Security Locks 2-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage Pocket 2-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver Position 1-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driving
City 4
-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defensive 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drunken 4-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Freeway 4-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In a Blizzard 4-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In the Rain 4-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Night 4-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Off-Road 4-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Curves 4-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Grades While Towing a Trailer 4-50 . . . . . . . . . . . . . . .

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