Page 369 of 395

We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to
an impartial third-party arbitrator.
The arbitrator will make a decision which you may accept or reject.
If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time
you fie a claim until a decision is made.
Some state laws may require
you to use this program
before filing
a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5100 or the Pontiac Customer
Assistance Center at
1-800-PM-CARES.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO
THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash
or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer
or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at
1-800-424-9393 (or 366-0123 in
the Washington,
D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington,
D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-10
Page 370 of 395

REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase
for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information in Canada is
1-800-668-5539.
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-PM-CARES or write:
Pontiac
Customer Assistance Center
31 E. Judson Street
Pontiac, MI
48342
8-11
Page 371 of 395

1998 PONTIAC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing \
of your vehicle can be purchased by filling out the Service Publication Order Form in this book and mailing
it in with your check, money order,
or credit card information to Helm, Incorporated (address below.) \
CURRENT PUBLICATIONS FOR 1998 PONTIAC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1998 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated EO. Box 07130 0 Detroii, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes
a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL
PRICE: $15.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$10.00
CURRENT 4% PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles.
To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-78214356
Monday-Friday 800 AM - 6:OO PM Eastern lime
For Credit Cad Orders Only (VISA-MasterCard-Discover)
Page 372 of 395
ORDER TOLL FREE (NOTE: For Credit Card Holders Onh)
(Monda -Friday 8:OO AM - 6:OO PM ESl FdOrders Only 1-31 3-865-5927
1 -800-7824356
Orders will be mailed within 10,days of receipt. Please allow \
ade uate time for postal
service.
If further lnformatlon IS needed, write to the address s R own below or call
1-800-782-4356. Material cannot be returned for credit without packing slip wit\
h return
information within
30 days of delivery. On returns, a re-stocking fee may be applied
against the original order.
Page 373 of 395
Page 374 of 395

Section 9 Index
Accessory Inflator ............................. 2-54
Accessory Power Outlet
.......................... 2-55
Adjustable Support Seat
........................... 1-3
AirBag
....................................... 1-18
How Does it Restrain
... .................. 1-22
How
it Works ................................ 1-20
Location
.................................... 1-20
Readiness Light
......................... 1.20. 2.63
Servicing
................................... 1-24
What Makes it Inflate
.......................... 1-22
What Will
You See After it Inflates ............... 1-22
When Should it Inflate
......................... 1-22
Air Cleaner .................................... 6- 17
Airconditioning
................................ 3-5
Air Conditioning Refrigerants ..................... 6-65
Air Control. Climate Control System
............. 3-2. 3-3
Air Inflator System
.............................. 2-54 Appearance Care
............................... 6-49
Appearance Care Materials
....................... 6-56
Arbitration Program
.............................. 8-9
Armrest. Storage
............................... 2-52
Ashtrays
...................................... 2-53
Audio Equipment. Adding
........................ 3-28
Audio Systems
.................................. 3-9
Automatic Door Locks
............................ 2-5
Automatic Transaxle
............................ 2-24
Check
.. : ................................... 7-32
Fluid
....................................... 6-20
Operation
................................... 2-24
Overdrive
................................... 2-26
Park Mechanism Check ........................ 7-34
Audio Controls. Steering Wheel Touch Control
....... 3-26
Starting Your Engine
.......... ......... 2-21
Alarm. Univ6rsal Theft-Deterrent .................. 2- 16
Alignment and Balance. Tire
...................... 6-47 Back-up amp 2-79
Aluminum Wheels. Cleaning
...................... 6-54 Back-up Lamp Bulb Replacement 6-37
Antenna. Fixed
................................. 3-30 Battery 6-32
Antenna. Power
................................ 3-30 Jumpstarting 5-3
Antifreeze
..................................... 6-23 Replacement. Remote Keyless Entry 2-13
Anti-Lock Saver 2-48
Brakes ...................................... 4-7 Warnings 5-3
Anti-Lockout Feature ............................ 2-9 BBB Auto Line 8-9
...............................
.................
.......................................
.................................
..............
......................................
............................... Brake System Warning Light .......... . . 2-66. 4-7 WarningLight 2-64 ....................................
.................................
9-1
Page 375 of 395

Belt. Engine Accessory .......................... 6-67
Better Business Bureau Mediation
................... 8-9
Blizzard. Driving In
............................. 4-27
Boost Gage
.................................... 2-74
Adjustment
.................................. 6-3 1
Master Cylinder
.............................. 6-28
Parking ..................................... 2-28
Pedal Travel
................................. 6-3 1
Replacing System Parts
........................ 6-31
System Warning Light
......................... 2-65
Trailer
...................................... 4-35
Transaxle
Shift Interlock Check ............. 2-32. 7-33
Wear
....................................... 6-30
Brakes.Anti -Lock ............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies
.......................... 4- 10
Break-In.
New Vehicle .......................... 2- 19
Brightness Control
.............................. 2-46
BTSI Check
.............................. 2-32, 7-33
Bulb Replacement
.............................. 6-32
Brake
Fluid
....................................... 6-28
Canadian Roadside Assistance
.................... 8-7
Capacities and Specifications
...................... 6-65
Carbon Monoxide
.......... 2.15.2.33.2.34.4.28. 4.34
Cardholder
.................................... 2-51
Cassette Deck Service ........................... 7-31
Cassette Tape Player
....................... 3-13. 3-16
Care
....................................... 3-28
Errors
................................. 3-13, 3-16
CD Player Theft-Deterrent Feature ................. 3-24 Center Passenger Position
. . , ........ ..... 1-24
CertificationLabel .............................. 4-30
CertificationEire Label
.......................... 4-30
Chains, Safety
................................. 4-35
Chains, Tire
................................... 648
Changing a Flat Tire .............................. 5-25
Check Engine Light
............................. 2-68
Check Gages Light
.............................. 2-72
Check Gages Messages
.......................... 2-78
Check Oil Level Message
........................ 2-78
Check
Oil Level Warning Light .................... 2-72
Check Washer Fluid Message
..................... 2-78
Checking
Your Restraint Systems .................. 1-49
Chemical Paint Spotting
.......................... 6-55
Securing
in the Center Rear Seat Position .......... 1-42
ChildRestraints ................................ l-34
Securing in a Rear Outside Seat Position ........... 1-40
Securing
in the Right Front Seat Position .......... 1-44
TopStrap ................................... 1-39
WheretoPut
................................ l-38
Chrome Wheels, Cleaning ........................ 6-54
Cigarette Lighter
............................... 2-53
Circuit Breakers and Fuses
....................... 6-59
Cleaner,
Air ................................... 6-17
Cleaning Aluminum or Chrome Wheels
................... 6-54
Exterior Lamps/Lenses
........................ 6-53
Fabric
...................................... 6-50
Glass
....................................... 6-51
Inside
of Your Vehicle ......................... 6-49
Instrument Panel ............................. 6-51
Interior Plastic Components
..................... 6-51
Leather
..................................... 6-51
9-2
Page 376 of 395

Outside of Your Vehicle ................ ... 6-52
Special Problems
............................. 6-50
Stains ...................................... 6-50
Tires
....................................... 6-54
Vinyl
....................................... 6-50
Wheels
..................................... 6-54
Windshield and Wiper Blades
................... 6-52
Climate Control. Standard
......................... 3-2
Climate Control System
........................... 3-2
Clock. Setting the
................................ 3-9
Comfortcontrols
................................ 3-1
Compact Disc Care
............................. 3-29
Compact Disc Player
....................... 3-20, 3-22
Care
....................................... 3-29
Errors
................................. 3-20. 3-23
Compact Spare Tire
............................. 5-37
Compass. Electronic
............................ 2-79
Computer Command Ride
........................ 2-28
Console Storage
................................ 2-5 1
Control of a Vehicle .............................. 4-6
Convenience Net ............................... 2-52
Convex Outside Mirror
.......................... 2-50
Coolant
....................................... 6-23
Heater. Engine
............................... 2-23
RecoveryTank
............................... 5- 19
Coolant Temperature Gage
....................... 2-68
CoolingSystem
................................ 5-17
Courtesy Transportation
........................... 8-8
CruiseControl ................................. 2-40
Cupholder Center Console
............................... 2-51
Customer Assistance for Text Telephone Users
......... 8-5
Door ....................................... 2-51 Customer Assistance Information
................... 8-1
Customer Satisfaction Procedure
.................. 8-3
Damage. Finish
............................... 6-55
Damage. Sheet Metal
............................ 6-54
Daytime Running Lamps
......................... 2-43
Dead Battery
................................... 5-3
Defects. Reporting Safety
........................ 8-10
Defensive Driving ............................... 4-2
Defogger. Rear Window
.......................... 3-8
Defogging
..................................... 3-8
Defrosting
..................................... 3-8
Delayed Illumination ............................ 2-46
Delayed Locking
................................ 2-7
DIC
.......................................... 2-77
Dimensions. Vehicle
............................ 6-66
Dolby
B Noise Reduction ................... 3-13. 3-17
Door
Ajar Message ................................ 2-78
Locks ....................................... 2-4
Drive Position. Automatic Transaxle
................ 2-26
Driver Information Center
........................ 2-77
DriverPosition
................................. 1-10
Driving
City
........................................ 4-20
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-21
InaBlizzard
................................. 4-27
In Foreign Countries
........................... 6-5
IntheRain
.................................. 4-17
OnCurves
.................................. 4-10
Night
...................................... 4-15
9-3