6E–159 4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Diagnostic Trouble Code (DTC) P0562 (Flash DTC 35)
System Voltage Too Low
Circuit Description
The engine control module (ECM) monitors the system
voltage on the ignition feed terminals to the ECM. A
system voltage DTC will set whenever the voltage is
above a calibrated value.
Action Taken When the DTC Sets
The ECM will not illuminate the malfunction indicator
lamp (MIL).
The ECM will store as Failure Records only conditions
which were present when the DTC was set. This
information will not be stored as Freeze Frame data.
Conditions for Clearing the MIL/DTC
DTC P0563 can be cleared by using the Tech 2 “Clear
Info” function or by disconnecting the ECM battery
feed.
Diagnostic Aids
If the DTC sets when an accessory is operated, check for
a poor connection or defective accessory.
DTC P0562 – System Voltage Too Low
StepActionVa l u e ( s )Ye sNo
1Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
2Using a DVM, measure the battery voltage at the
battery.
Is the battery voltage greater than the specified value?
11.5 VGo to Step 3
Charge
battery, then
go to
Step 3
31. Install a Tech 2.
2. Select “Ignition Volts” on the Tech 2.
3. Start the engine and raise the engine speed to the
specified value.
4. Load the electrical system by turning on the
headlights, high blower, etc.
Is the ignition voltage approximately equal to the
specified value?
2000 RPM
12.8-14.1 V
Go to Step 4
Go to
Starting/
Charging
41. Ignition “OFF.”
2. Disconnect the ECM connector at the ECM.
3. Using a DVM, measure the battery voltage at the
ECM connector.
Is it approximately equal to battery voltage?
—
Check for
excessive
current draw
with ignition
“OFF,” engine
“OFF.”
Go to Step 5
51. Check for faulty connections at the ECM harness
terminals.
2. Repair as necessary.
Was a repair necessary?
—Verify repairGo to Step 6
6Check for an open battery feed circuit to the ECM.
Is the action complete?
—Verify repairGo to Step 7
7Replace the ECM (Refer to the Data Programming in
Case of ECM change).
Is the action complete?
—Verify repair—
6E–176
4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Symptom Diagnosis
Preliminary Checks
Before using this section, perform the “On–Board
Diagnostic (OBD) System Check” and verify all of the
following items:
The powertrain control module (ECM) and
malfunction indicator lamp (MIL) (CHECK ENGINE
lamp) are operating correctly.
There are no DTC(s) stored.
Tech–2 data is within normal operating range. Refer
to
Typical Scan Data Values.
Verify the customer complaint and locate the correct
symptom in the table of contents. Perform the
procedure included in the symptom chart.
Visual/Physical Check
Several of the symptom procedures call for a careful
visual/physical check. This can lead to correcting a
problem without further checks and can save valuable
time.
This check should include the following items:
ECM grounds for cleanliness, tightness and proper
location.
Vacuum hoses for splits, kinks, and proper
connections, as shown on the “Vehicle Emission
Control Information” label. Check thoroughly for any
type of leak or restriction.
Air intake ducts for collapsed or damaged areas.
Injector wires for cracking, hardness, and carbon
tracking.
Wiring for proper connections, pinches and cuts.
Intermittents
IMPORTANT:An intermittent problem may or may not
turn on the malfunction indicator lamp (MIL) or store a
DTC. DO NOT use the Diagnostic Trouble Code (DTC)
charts for intermittent problems. The fault must be
present to locate the problem.
Most intermittent problems are caused by faulty electrical
connections or wiring. Perform a careful visual/physical
check for the following conditions:
Poor mating of the connector halves or a terminal not
fully seated in the connector (backed out).
Improperly formed or damaged terminal.
All connector terminals in the problem circuit should
be carefully checked for proper contact tension.
Poor terminal–to–wire connection. This requires
removing the terminal from the connector body to
check.
Road test the vehicle with a Digital Multimeter
(5-8840-0285-0) connected to a suspected circuit. An
abnormal voltage when the malfunction occurs is a good
indication that there is a fault in the circuit being
monitored.
Use a scan tool to help detect intermittent conditions. The
scan tools have several features that can be used to
locate an intermittent condition. Use the following feature
to find intermittent faults:
Using a Tech–2 “Freeze Frame” buffer or “Failure
Records” buffer can aid in locating an intermittent
condition. Review and record the information in the
freeze frame or failure record associated with the
intermittent DTC being diagnosed. The vehicle can
be driven within the conditions that were present
when the DTC originally set.
To check for loss of diagnostic code memory, disconnect
the MAP sensor and idle the engine until the MIL (CHECK
ENGINE lamp) comes on. DTC P0107 should be stored
and kept in memory when the ignition is turned “OFF.” If
not, the ECM is faulty. When this test is completed, make
sure that you clear the DTC P0107 from memory.
An intermittent MIL (CHECK ENGINE lamp) with no
stored DTC may be caused by the following:
MIL (CHECK ENGINE lamp) wire to ECM shorted to
ground.
Poor ECM grounds. Refer to the ECM wiring
diagrams.
Check for improper installation of electrical options such
as lights, cellular phones, etc.
Check for an open diode across the A/C compressor
clutch and check for other open diodes (refer to wiring
diagrams in
Electrical Diagnosis).
If problem has not been found, refer to
ECM Connector
Symptom
tables.
6E–178
4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Hard Start Symptom
StepNo Ye s Va l u e ( s ) Action
121. Check the battery voltage.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 13
131. Check for the following engine mechanical
problems (Refer to
Engine Mechanical):
Low compression
Leaking cylinder head gaskets
Worn or incorrect camshaft
Camshaft drive belt slipped or stripped
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 14
141. Review all diagnostic procedures within this table.
2. If all procedures have been completed and no
malfunctions have been found, review/inspect the
following:
Visual/physical inspection
Tech–2 data
Freeze Frame data/Failure Records buffer
All electrical connections within a suspected
circuit and/or system.
3. If a problem is found, repair as necessary.
Was a problem found?
—Verify repair
Contact
Te c h n i c a l
Assistance
6E–179 4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Surges and/or Chuggles Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Engine power variation under steady throttle or cruise.
Feels like the vehicle speeds up and slows down with
no change in the accelerator pedal.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Verify repairGo to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to Visual/
Physical
Check
4Be sure that the driver understands transmission
torque converter clutch and A/C compressor operation
as explained in the owner’s manual.
Inform the customer how the TCC and the A/C clutch
operate.
Is the customer experiencing a normal condition?
—System OKGo to Step 5
51. Check the priming pump. Refer to Fuel System.
2. If a problem is found, operate the priming pump.
Was a problem found?
—Verify repairGo to Step 6
61. Injector Test
Operate the each injector by Tech 2 with the
ignition “ON” and check if the working noise
confirm.
2. If a problem is found, check the harness and repair
as necessary.
Is the action complete?
—Verify repairGo to Step 7
71. Check ECM grounds for the cleanliness, tightness
and proper locations. Refer to the ECM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 8
81. Check AP sensor connections.
2. If a problem is found, replace the faulty terminals as
necessary. Refer to
Electrical Diagnosis for wiring
repair procedures.
Was a problem found?
—Verify repairGo to Step 9
91. Visually/physically check vacuum hoses for splits,
kinks, and proper connections and routing as
shown on the “Vehicle Emission Control
Information” label.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 10
6E–180
4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Surges and/or Chuggles Symptom
StepNo Ye s Va l u e ( s ) Action
101. Check the exhaust system for possible restriction:
Inspect the exhaust system for damaged or
collapsed pipes.
Inspect the muffler for heat distress or possible
internal failure.
Check for a possible plugged catalytic
converter by checking the exhaust system
back pressure. Refer to
Restricted Exhaust
System Check
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 11
111. Review all diagnostic procedures within this table.
2. If all procedures have been completed and no
malfunctions have been found, review/inspect the
following:
Visual/physical inspection
Te c h 2 d a t a
Freeze Frame data/Failure Records buffer
All electrical connections within a suspected
circuit and/or system.
3. If a problem is found, repair as necessary.
Was a problem found?
—Verify repair
Contact
Te c h n i c a l
Assistance
6E–181 4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Lack of Power, Sluggish or Spongy Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Engine delivers less than expected power. Little or no
increase in speed when accelerator pedal is pushed
down part-way.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Verify repairGo to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to Visual/
Physical
Check
41. Remove and check the air filter element for dirt or
restrictions. Refer to
Air Intake System in
On-Vehicle Service.
2. Replace the air filter element if necessary.
Was a repair required?
—Verify repairGo to Step 5
51. Check AP sensor system. Refer to AP sensor
diagnostic
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 6
61. Check for water-or alcohol-contaminated fuel.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 7
71. Using a Tech 2, Injector test.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 8
81. Check the ECM grounds for the cleanliness,
tightness and proper locations. Refer to the ECM
wiring diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 9
91. Check the exhaust system for possible restriction:
Inspect the exhaust system for damaged or
collapsed pipes.
Inspect the muffler for heat distress or possible
internal failure.
Check for a possible plugged catalytic
converter by checking the exhaust system
back pressure. Refer to
Restricted Exhaust
System Check
.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 10
101. Check the torque converter clutch (TCC) for proper
operation. Refer to
Transmission Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 11
6E–182
4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Lack of Power, Sluggish or Spongy Symptom
StepNo Ye s Va l u e ( s ) Action
111. Check for an engine mechanical problem. Check
for low compression, incorrect or worn camshaft,
loose timing belt, etc. Refer to
Engine Mechanical.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 12
121. Review all diagnostic procedures within this table.
2. If all procedures have been completed and no
malfunctions have been found, review/inspect the
following:
Visual/physical inspection
Te c h 2 d a t a
Freeze Frame data/Failure Records buffer
All electrical connections within a suspected
circuit and/or system.
3. If a problem is found, repair as necessary.
Was a problem found?
—Verify repair
Contact
Te c h n i c a l
Assistance
6E–183 4JX1–TC ENGINE DRIVEABILITY AND EMISSIONS
Rough, Unstable, or Incorrect Idle, Stalling Symptom
StepActionVa l u e ( s )Ye sNo
1DEFINITION:
Engine runs unevenly at idle. If severe, the engine or
vehicle may shake. Engine idle speed may vary in
RPM. Either condition may be severe enough to stall
the engine.
Was the “On-Board Diagnostic (OBD) System Check”
performed?
—Go to Step 2
Go to OBD
System
Check
21. Perform a bulletin search.
2. If a bulletin that addresses the symptom is found,
correct the condition as instructed in the bulletin.
Was a bulletin found that addresses the symptom?
—Go to Step 6Go to Step 3
3Was a visual/physical check performed?
—Go to Step 4
Go to Visual/
Physical
Check
41. Check the ECM grounds for cleanliness, tightness
and proper routing. Refer to the ECM wiring
diagrams in
Electrical Diagnosis.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 5
51. Check for incorrect idle speed. Ensure that the
following conditions are present:
The engine is fully warm.
The accessories are “OFF.”
2. Using a Tech 2, monitor the AP position.
Is the AP position within the specified values?
0%Go to Step 10Go to Step 9
61. Visually/physically inspect for the following
conditions:
Restricted air intake system. Check for a
possible collapsed air intake duct, restricted
air filter element, or foreign objects blocking
the air intake system.
2. If a problem is found, repair as necessary.
Was a problem found?
—Verify repairGo to Step 7
71. Injector Test
Operate the each injector by Tech 2 with the
ignition “ON” and check if the working noise
confirm.
2. If a problem is found, check the harness or replace
the injector.
Is the action complete?
—Verify repairGo to Step 8
81. Check the transmission range switch circuit. Use a
Tech 2 and be sure the Tech 2 indicates that the
vehicle is in drive with the gear selector in drive or
overdrive.
2. If a problem is found, diagnose and repair the
transmission range switch as necessary (Refer to
Automatic Transmission Diagnosis).
Was a problem found?
—Verify repairGo to Step 9