1997 GMC SIERRA phone

Just dial GMC Roadside Assistance at
1-800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt) to reach a qualified representative
who can assist you.
Your Roadside Assistance representative will ask for the
following information when your call is received:
Vehicle Identification Number (VIN)
0 Name and home address
0 Telephone number and location from which you
0 Location, license plate number and color of your
are
calling
GMC truck
Mileage of vehicle and description of problem
Roadside Assistance is available 24 hours a day,
7 days
a week,
365 days a year, including weekends and
holidays. Should you have any questions about roadside
assistance, call the GMC Roadside Assistance Center
or
contact your dealer.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
8-7
ProCarManuals.com

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the
District of Columbia. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both GMC and your
GMC dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third
party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, GMC voluntarily participates
in BBB
AUTO LINE. BBB
AUTO LINE is
an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number,
or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone:
1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-9
ProCarManuals.com

REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K1 G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-GMC-8782
(1 -800-462-8782) or write: In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario Ll H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
GMC Consumer Relations
31
E. Judson Street 1607-04
Pontiac, MI 48342-2230
8-11
ProCarManuals.com

ORDER TOLL FREE Orders will be mailed within 10 days of receipt. Please allow \
ade uate time for postal
(NOTE: For Credit Card Holders Only) service. If further information is needed, write to the address s % own below or call
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without p\
acking slip with return
(Monday-Friday 8:00 AM - 6:OO PM EST) information within 30 days of delivery. On returns, a re-stocking fee may be applied
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM ITEM DESCRIPTION VEHICLE MODEL
EACH* PRICE TOTAL
NUM8ER NAME YEAR PRICE
Service Manual 1997 $90.00
Car
& Light Truck
Transmission Unit Repair 1997 $40.00
Owner’s Manual In Portfolio
1997 $1 5.00
Owner’s Manual Without Portfolio
1997 $1 0.00
NOTE: Dealers and Companies please provide dealer or company name, an\
d also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit,
MI 48207
(CUSTOMER’S NAME) (ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(CITY) (STATE) DAYTIME TELEPHONE NO.
(ZIP CODE)
0
AREA CODE
IC-ORD97 ’(Prices are subject to change without notice and \
without incurring obligation. Allow ample time for delivery.)
P
A
Y
M
E
N
T
-
-
ChecK or money Order payable to Helm, Inc. (USA funds only - do not send cash.)
0 Mastercard
VISA
Discover
I TOTAL MATERIAL I I
Michigan Purcihaers add 6% sales tax
Account
Number: ml I
Expiration m Check here if your billing address
Date rndyr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in US. funds. To cover Canadian postage, add $11 50 plus the U.S. order processing.
ProCarManuals.com

Climate Control System ....................... 3.2. 3.3
Clock. Setting the
................................ 3-7
Clutch Fluid. Hydraulic
.......................... 6-26
Comfort Controls
................................ 3-2
Comfort Guides. Rear
........................... 1-40
Compact Disc Care
............................. 3-26
Compact Disc Player
....................... 3- 16. 3-20
Compass. Rearview Mirror with
................... 2-48
Console Storage
................................ 2-55
Control of a Vehicle
.............................. 4-6
Convex Outside Mirror
.......................... 2-5 1
Coolant ....................................... 6-29
Heater. Engine
............................... 2- 14
RecoveryTank
............................... 5-15
Cooling System ................................ 5- 13
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-40
Cupholders
............................... 2-54. 2-55
Customer Assistance Information ................... 8-3
Customer Satisfaction Procedure
.................... 8-2
Customer
Assistance for Text Telephone Users
......... 8-4
Damage. Finish
............................... 6-66
Damage. Sheet Metal
............................ 6-66
Daytime Running Lamps
......................... 2-44
Daytime Running Lamps Indicator Light
............ 2-77
Dead Battery ................................... 5-3
Defects. Reporting Safety
........................ 8- 10
Defensive Driving ............................... 4-2
Defogger. Rear Window
.......................... 3-6
Defogging and Defrosting ......................... 3-6 Dolby@
B Noise Reduction ........................ 3-15
Door
DomeLamps
.................................. 2-46
Locks
....................................... 2-5
StoragePocket
............................... 2-52
Third
........................................ 2-4
Downshifting
.................................. 2-21
Driver Position
................................. 1-15
Driving City
........................................ 4-32
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-33
Guidelines
.................................. 4-14
InaBlizzard
................................. 4-39
IntheRain
.................................. 4-29
Night
...................................... 4-27
Off-Road
................................... 4-14
OnCurves
................................... 4-9
On Grades While Towing
a Trailer ............... 4-56
On Hill and Mountain Roads
.................... 4-35
OnSnowandIce
............................. 4-37
Throughwater
............................... 4-31
WetRoads
.................................. 4-29
Winter
...................................... 4-37
With a Trailer
................................ 4-54
Drunken Driving
................................ 4-3
Easy Entry Seat ................................ 1-7
Electrical Equipment. Adding
........... 2- 14. 3-24. 6-70
ProCarManuals.com