1997 CHEVROLET TRACKER Owners Manual

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the
District of Columbia. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both ChevroletlGeo and your ChevroletlGeo dealer
are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that, if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of
the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet/Geo voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by
the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving
as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to an impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject.
If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about 40 days from the
time you file a claim until a decision
is made.
Some state laws may require you to
use this program
before filing a claim with a state-run arbitration program
or in the courts.
For further information, contact the
BBB at 1-800-955-5100 or the Chevrolet/Geo Customer
Assistance Center at 1-800-222- 1020.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash
or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order
a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
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REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K 1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call
us at 1-800-222-1020 or write:
ChevroletIGeo
Customer,Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication
Order Form in this book and mailing it in with your check, money o\
rder,
or credit card information to Helm, Incorporated (address below.)
~~ ~~
CURRENT PUBLICATIONS FOR 1997 CHEVROLETIGEO
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997
GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL SELL PRICE:
$15.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE:
$1 0.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only
(VlSA-MasterCard-Discover)
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ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further information is needed, write to the address s gn own below or call (NOTE: For Credit Card Holders Only)
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
1r
PUBLICATION FORM
ITEM DESCRIPTION VEHICLE MODEL QTY. EACH*
PRICE
NAME I YEAR
NUMBER TOTAL PRICE I
n I I Service Manual I I 1997 I I $90.00 I
Y Car & Light Truck
0 Transmission Unit Repair
1997 $40.00
e
7
Owner’s Manual In Portfolio
I Owner’s Manual Without Portfolio 1997
$1 5.00
I 1997 I I $10.00 I
G
M
S
H
I
P
T
0
NOTE: Dealers and Companies please provide dealer
or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside
U.S.A. please write to the above address for quotation.
HELM,
INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER’S NAME) (ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(CITY) (STATE)
(ZIP CODE)
DAYTIME TELEPHONE NO.
0
AREA CODE
GM-CHE-ORD97 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
71 Check or Money TOTAL MATERIAL
Order payable to Michigan Purchasers
Helm, Inc. (USA funds
only - do not send cash.) add 6% sales tax
n $5.00 U.S. Order Processing
Mastercard
VISA
c] Discover
Canadian Postage
Account 11111 11111 m]
Number:
Expiration m m] Check here if your billing address
Date molyr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in US. funds. To cover Canadian postage, add $11 50 plus the US. order processing.
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b NOTES
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Gem Section 9 Index
Adding Equipment to the Outside of Your Vehicle ..... 6-3
AirBag
....................................... 1-25
Adding Equipment
............................ 1-3 1
How Does it Restrain
.......................... 1-29
How it Works
................................ 1-27
Location
.................................... 1-27
Readiness Light
......................... 1-26. 2-63
Servicing ................................... 1-30
What Makes it Inflate
.......................... 1-28
What Will
You See After it Inflates ............... 1-29
When Should it Inflate
......................... 1-28
Aircleaner
.................................... 6-14
Air Conditioning
................................ 3-3
Air Conditioning Refrigerants
..................... 6-64
Alignment and Balance. Tire
...................... 6-46
Aluminum Wheels. Cleaning
...................... 6-55
Antenna
...................................... 3-19
Antifreeze
..................................... 6-23
Anti-Lock Brake System Active Light
................. 2-66. 4-9
Brake System Warning Light
................ 2-65. 4-7
Brakes
...................................... 4-7
Appearance Care
............................... 6-48
Appearance Care Materials
....................... 6-57 Arbitration
Program
.............................. 8-9
Ashtrays ...................................... 2-43
Audio Systems
.................................. 3-6
Automatic
Overdrive
................................... 2-14
Overdrive Off Switch
.......................... 2-14
Automatic Transmission
.......................... 2-9
Check
...................................... 7-50
Fluid
....................................... 6-16
Operation
................................... 2-10
Park Mechanism Check ........................ 7-52
Shifting
..................................... 2-10
Starting Your Engine
........................... 2-9
Axle. Front .................................... 6-23
Axle. Rear
.................................... 6-21
Battery
...................................... 6-33
Jump Starting
................................. 5-3
Warnings
................................ 5-3, 5-5
BBB Auto Line
................................. 8-9
Better Business Bureau Mediation ................... 8-9
Blizzard ...................................... 4-42
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Brake Adjustment
.................................. 6-32
Fluid
....................................... 6-29
Master Cylinder
.............................. 6-29
Parking
..................................... 2-21
PedalTravel
................................. 6-32
Replacing System
Parts ........................ 6-32
System Warning Light
......................... 2-64
Trailer
...................................... 4-53
Transmission Shift Interlock
.................... 2-25
Transmission Shift Interlock Check
............... 7-5 1
Wear
....................................... 6-31
Brakes, Anti-Lock
............................... 4-7
Braking
........................................ 4-6
Braking
in Emergencies ........................... 4-9
Break-In, New Vehicle
........................... 2-7
Brightness Control
.............................. 2-38
BTSI
......................................... 2-25
BTSICheck
................................... 7-51
Bulb Replacement
.............................. 6-33
Canadian Roadside Assistance
.................... 8-7
Canvas Top Lowering and Raising
......................... 2-50
Preparing for Storage
.......................... 2-56
Removing and Installing
....................... 2-55
Capacities and Specifications
...................... 6-62
Carbon Monoxide
..................... 2-5,2-27, 4-43
Cassette Deck Service
........................... 7-49
Cassette Tape Player
........................ 3-8, 3-11
Cassette Tape Player Care
........................ 3- 1 8
CD Player Theft-Deterrent Feature ................. 3 - 15 Center
High-Mounted Stoplamp Bulb Replacement
.... 6-39
Certification Label
.............................. 4-47
Chains. Safety
................................. 4-53
Chains. Tire
................................... 6-48
Changing a Flat Tire
............................. 5-23
Charging System Light
.......................... 2-63
Checking Your Restraint Systems
.................. 1-45
Chemical Paint Spotting
.......................... 6-56
Child Restraints
........................... 1-35. 1-36
Securing in a Rear Seat Position
................. 1-37
Securing in the Right Front Seat Position
.......... 1-39
TopStrap
................................... 1-37
WheretoPut
................................ 1-36
Circuit Breakers and Fuses
....................... 6-59
Cleaner. Air
................................... 6-14
Cleaning Aluminum Wheels
............................ 6-55
Canvas Top and Plastic Window
................. 6-54
Exterior LampsLenses
........................ 6-53
Fabric
...................................... 6-49
Glass Surfaces
............................... 6-52
Inside of Your Ceo
............................ 6-49
Instrument Panel
............................. 6-51
Outside of Your Geo .......................... 6-53
Stains
...................................... 6-50
Tires
....................................... 6-55
Vinyl
....................................... 6-51
Wheels
..................................... 6-55
Cigarette Lighter
............................... 2-43
Special Problems
............................. 6-50
Windshield and Wiper Blades
................... 6-52
Climate Control System
........................... 3-2
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