Page 337 of 354

Downloaded from www.Manualslib.com manuals search engine We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to an impartial third-party arbitrator.
The arbitrator
will make a decision which you may
accept or reject. If you accept
the decision, GM will be
bound by that decision.
The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you
file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5100 or the Chevrolet Customer
Assistance Center at 1-800-222- 1020.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393
(or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C.
20590
You can also obtain other information about motor
vehicle safety
from the Hotline.
Page 338 of 354

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O.
Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre
1908 Colonel
Sam Drive
Oshawa, Ontario LlH
8P7
Ordering Service and Owner
Public.. I _Ins in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is
1-800-668-5539.
8-11
Page 339 of 354

Downloaded from www.Manualslib.com manuals search engine 1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATIC
The following publications covering the operation and servicing of y\
our vehicle can be purchased by filling OL
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.) \
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE:
$90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about tht
vehicle. The owner’s manual will include the Maintenance
Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL SELL PRICE:
$1 5.00
Without Portfolio: Owner’s Manual only.
RETAIL
SELL PRICE: $10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past model
GM vehicles. To request an order form, please
specify year and model name of the vehicle.
Page 340 of 354
Downloaded from www.Manualslib.com manuals search engine NOTE: Dealers and Companies please provide dealer or company name, an\
d also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write to the above address for quotation.
HELM, INCORPORATED
P.O. Box 07130 Detroit,
MI 48207
(CUSTOMER’S NAME) (ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(C1l-Y) (STATE)
(ZIP CODE)
DAYTIME TELEPHONE
NO. 0
AREA CODE
HE-ORD97 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
Cheek or Money
Order payable to
Helm, Inc. (USA funds
only - da not send cash.)
0 MasterCard
c] VISA
Expiration
Date
mot’yr: mc
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
Page 341 of 354
Downloaded from www.Manualslib.com manuals search engine fi NOTES
8-14
Page 342 of 354

Downloaded from www.Manualslib.com manuals search engine Section 9 Index
Accessory Power Outlet ......................... 2-46
Adding Equipment to Your Vehicle
.................. 6-3
Adjuster. Seat
.............................. 1.2. 1-47
AirBag
....................................... 1-21
How Does it Restrain
.......................... 1-25
How it Works
................................ 1-23
Location
.................................... 1-23
Readiness Light
......................... 1.22. 2.54
Servicing
................................... 1-27
What Makes it Inflate
.......................... 1-25
What Will You See After it Inflates
............... 1-25
When Should it Inflate
......................... 1-24
Air Bag Readiness Light
.................... 1.22. 2.54
Air Cleaner
.................................... 6- 17
Air Conditioning ................................ 3-2
Air Conditioning Refrigerants
..................... 6-62
Alignment and Balance. Tire
...................... 6-42
Aluminum Wheels. Cleaning
...................... 6-50
Antenna. Fixed
................................. 3-24
Antifreeze
..................................... 6- 18
Anti-Lock Brake System Warning Light
................ 2.56. 4.7
Brakes
................................. 2.56. 4.7
Anti.Theft. Radio
.............................. 3- 19 Appearancecare
............................... 6-44
Appearance Care Materials
....................... 6-52
Arbitration Program
.............................. 8-9
Audio Equipment. Adding
......... 2-1 5.2.16.3.22. 6.54
Audio Systems
.................................. 3-7
Auto-Down Window
............................ 2-28
Automatic Light Control
......................... 2-37
Automatic Transaxle
Fluid
....................................... 6-18
Operation
................................... 2-18
Park Mechanism Check
........................ 7-40
Shifting
..................................... 2-19
Ashtray
....................................... 2-44
Backing Up with a Trailer
....................... 4-37
Battery
....................................... 6-28
Jump Starting
................................. 5-3
Replacement. Keyless Entry System
............... 2-8
Saver
...................................... 2-39
Warnings
.................................... 5-3
BBB Auto Line
................................. 8-9
Before Leaving on a Long Trip
.................... 4-21
Better Business Bureau Mediation
................... 8-9
9-1
..
Page 343 of 354

Downloaded from www.Manualslib.com manuals search engine Brake Adjustment
.................................. 6-28
Fluid
....................................... 6-24
Master Cylinder
.............................. 6-24
Parking
..................................... 2-22
Pedal Travel
................................. 6-28
Replacing System Parts
........................ 6-28
System Warning Light
.................... 2.55. 6.25
Trailer
...................................... 4-36
Transaxle Shift Interlock
.................. 2.25. 7.39
Transaxle Shift Interlock Check
.................. 7-39
Wear
....................................... 6-27
Brakes. Anti-Lock
.......................... 2.56. 4.7
Braking
........................................ 4-6
Braking in Emergencies
........................... 4-9
Break.In. New Vehicle
.......................... 2- 13
BTSICheck
................................... 7-39
Bulb Replacement
.............................. 6-29
Back-up Lamp
.............................. 6-32
CHMSL
.................................... 6-32
Dome Lamp
................................. 6-34
Headlamps
.................................. 6-29
Taillamp
.................................... 6-32
Canadian Roadside Assistance
.................... 8-7
Capacities and Specifications
...................... 6-61
Carbon Monoxide
............... 2.10.2.26.4.27. 4.36
Cassette Deck Service
........................... 7-37
Cassette Tape Player
........................ 3.9. 3. 18
Cassette Tape Player Care
........................ 3-23
CD Adapter Kit
................................ 3- 13
CDPlayer
..................................... 3-14
CD Player Theft-Deterrent Feature ................. 3- 19
BTSI
.................................... 2.25. 7.39
Center Console Storage Area
...................... 2-42
Center High-Mounted Stoplamp Bulb Replacement
.... 6-32
Center Rear Passenger Position
.................... 1-33
Certification Label
.............................. 4-31
Chains. Safety
................................. 4-36
Chains. Tire
................................... 6-43
Changing a Flat Tire
............................. 5-20
Charging System Indicator Light
Check Engine Light
............................
Check Oil Light ........................... 2-61
Checking Your Restraint Systems
.................
Chemical Paint Spotting .........................
Child Restraints ...............................
Securing in a Rear Outside Seat Position ..........
YY ..................
Securing in the Center Rear Seat Position .......... 1-40
Securing
in the Right Front Seat Position .......... 1-42
TopStrap
................................... 1-37
Where to Put
................................ 1-36
Circuit Breakers and Fuses
....................... 6-55
Cleaner. Air ................................... 6-17
Aluminum Wheels
............................ 6-50
Exterior LampsLenses
........................ 6-49
Fabric
...................................... 6-45
Glass
....................................... 6-47
Inside
of Your Chevrolet ....................... 6-44
Instrumentpanel
............................. 6-47
Outside of Your Chevrolet
...................... 6-48
Special Problems
............................. 6-46
Stains
...................................... 6-46
Tires
....................................... 6-50
Vinyl
....................................... 6-46
Wheels
..................................... 6-50
Windshield and
Wiper Blades ................... 6-48
Cleaning
...................................... 6-44 2-54
2-57
6-12 1-47
6-51
1-35
1-38
9-2
Page 344 of 354

Downloaded from www.Manualslib.com manuals search engine Climate Control System ........................... 3-2
Clock. Setting
the ................................ 3-7
Comfort Controls
................................ 3-2
Compact Disc Care
............................. 3-24
Compact Disc Player
............................ 3-14
Compact Spare Tire
............................. 5-32
Control of a Vehicle
.............................. 4-6
ConvenienceNet ............................... 2-44
Convex Outside Mirror
.......................... 2-41
Coolant
....................................... 6-18
Adding
..................................... 6-21
Checking
................................... 6-20
Heater. Engine
............................... 2- 17
Surge Tank Pressure Cap
....................... 6-22
Cooling System
................................ 5-14
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-33
CruiseLight
................................... 2-62
Cupholder. Center Console
....................... 2-43
Cupholder. Instrument Panel
...................... 2-43
Cupholder. Rear Seat
............................ 2-43
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure
.................... 8-2
SurgeTank
.................................. 5-14
Damage. Finish
............................... 6-51
Damage. Sheet Metal
............................ 6-50
Daytime Running Lamps
......................... 2-37
Dead Battery
................................... 5-3 Defects. Reporting Safety
........................ 8-10
Defensive Driving
............................... 4-2
Defogging
..................................... 3-4
Defrosting
..................................... 3-4
Dimen ions. Vehicle
............................ 6-62
Dolby B Noise Reduction 3-13
Dome Lamp
................................... 2-39
Dome Lamp Bulb Replacement
.................... 6-34
DoorLocks
..................................... 2-4
Drive. Automatic
............................... 2-20
Driver Position
................................. 1-12
Driving
City
........................................ 4-19
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-20
InaBlizzard
................................. 4-26
In Foreign Countries ........................... 6-5
In the Rain
.................................. 4-16
Night
...................................... 4-15
OnCurves
................................... 4-9
On Grades While Towing a Trailer
............... 4-37
On Hill and Mountain Roads
.................... 4-22
On Snow and Ice
............................. 4-25
Throughwater
............................... 4-18
WetRoads
.................................. 4-16
Winter
...................................... 4-24
With a Trailer
................................ 4-37
DrunkenDriving
................................ 4-3
Defogger. Rear Window
.......................... 3-5
8 .......................