1996 FORD WINDSTAR phone

Introductory Information
3
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[IN01280(ALL)04/95]
To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
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[IN01290(ALL)04/95]
Canadian Owners Ð French Version
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[IN01301(ALL)05/95]
French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y
4G3.
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[IN01350(ALL)04/95]
Your Maintenance Schedule and Record
Booklet
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[IN01450(ALL)03/95]
TheMaintenance Schedule and Recordbooklet lists the services
that are most important for keeping your vehicle in good
condition. A record log is also provided to help you keep track
of all services performed.
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[IN01500(ALL)01/95]
About the Warranties
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[IN01600(ALL)04/95]
Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
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[IN02000(ALL)03/95]
Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
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[IN02200(ALL)03/95]
If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this owner guide.
File:wnins.ex
Update:Tue Mar 19 08:27:16 1996

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If the driver fastens the safety belt before the ignition is
turned to ON, the chime will not sound and the light will
not illuminate.
[LG02050(ALL)02/95]
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If the safety belt is buckled while the light is on and the
chime is sounding, both the light and the chime turn off.
[LG02100(ALL)11/93]
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The safety belt warning light
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Check Engine Warning Light
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[LG02301(ALL)05/95]
The Powertrain On-Board Diagnostic II (OBD II) system consists
of the hardware and software necessary to monitor the
operation of the powertrain. The OBD II system is designed to
check the function of the vehicle's powertrain control system
during normal operation. If an emission problem is detected, the
Check Engine Warning Light (in the cluster) is turned on.
[LG02400(ALL)11/93]
6 pica art:0050065-B
The check engine warning light
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[LG02410(ALL)05/95]
Modification or additions to the vehicle may cause incorrect
operation of the OBD II system. Additions such as burglar
alarms, cellular phones, and CB radios must be carefully
installed. Do not install these devices by tapping into or running
wires close to powertrain control system wires or components.
File:wnlgs.ex
Update:Tue Mar 19 08:25:03 1996

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Check Engine Warning Light
[LG10932(ALL)02/95]
The Powertrain On-Board Diagnostic II (OBD II) system consists
of the hardware and software necessary to monitor the
operation of the powetrain. The OBD II system is designed to
check the function of the vehicle's powertrain control system
during normal operation. If an emission problem is detected, the
Check Engine Warning Light (in the cluster) is turned on.
[LG10941(ALL)11/93]
6 pica art:0050065-B
The check engine warning light
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[LG10949(ALL)05/95]
Modification or additions to the vehicle may cause incorrect
operation of the OBD II system. Additions such as burglar
alarms, cellular phones, and CB radios must be carefully
installed. Do not install these devices by tapping into or running
wires close to powertrain control system wires or components.
[LG10955(ALL)02/95]
The light comes on briefly when you turn the ignition key to
ON, but it should turn off when the engine starts. If the light
does not come on when you turn the ignition to ON or if it
comes on and stays on when you are driving, have your vehicle
serviced as soon as possible. This indicates a possible problem
with one of the vehicle's emission control systems. You do not
need to have your vehicle towed in.
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[LG10960(ALL)05/95]
If the light turns on and off at one (1) second intervals while
you are driving the vehicle, it means that the engine is
misfiring. If this condition persists, damage could occur to the
engine or catalytic convertor. Have your vehicle serviced at the
first opportunity. You do not need to have your vehicle towed
in.
File:wnlgs.ex
Update:Tue Mar 19 08:25:03 1996

Electronic Sound Systems
221
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[AS21050(ALL)12/93]
Rear Seat Radio Controls
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[AS21055(ALL)12/93]
Using the Rear Seat Radio Controls
[AS21060(ALL)12/93]
Rear seat radio controls are standard equipment on all models.
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[AS21065(ALL)12/93]
The rear seat radio controls are located behind the driver on the
left hand side of the vehicle. These controls duplicate several
radio functions of the radio and allow the use of headphones in
the vehicle.
[AS21068(ALL)04/95]
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Rear Seat Radio Controls
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[AS21070(ALL)12/93]
How to turn the rear seat radio controls on and off
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[AS21075(ALL)12/93]
Press memory preset buttons ª1º and ª3º simultaneously on the
face of your radio to turn the rear seat radio controls on. A
headphones symbol (j) will appear in the display when the
rear seat controls are on. Press ª1º and ª3º simultaneously
again to turn rear seat radio controls off.
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[AS21080(ALL)04/95]
How to adjust the volume
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[AS21085(ALL)12/93]
Press the right (+) side of the ªVOLUMEº rocker switch to
increase volume, and push the left (-) side to decrease the
volume of the rear speakers.
[AS21090(ALL)12/93]
NOTE: Rear seat control volume can be set no higher than
current radio setting unless speakers are turned off.
See note underHow to turn speakers on and off.
File:wnass.ex
Update:Tue Mar 19 08:19:39 1996

222
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[AS21095(ALL)12/93]
Setting the AM or FM frequency band
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[AS21100(ALL)05/94]
Push the ªBANDº button to change the frequency band.
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[AS21105(ALL)09/94]
Using the ªMEMORYº button
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[AS21110(ALL)04/95]
Push the ªMEMORYº button to access the station you have set
into memory button 1 on the face of the radio. Successively
pushing this button will access, numerically, all stations set into
the Station Memory Preset buttons (1 through 5).
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[AS21115(ALL)09/94]
How to turn the speakers on and off
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[AS21120(ALL)09/94]
When the rear seat controls are on, push the ªSPKRS ON-OFFº
button to turn all speakers off. Push again to turn all speakers
on.
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[AS21125(ALL)12/93]
NOTE: Turning the ignition off, then on again will not turn
the speakers back on, if previously turned off by the
ªSPKRS ON-OFFº button on the rear seat controls.
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[AS21130(ALL)09/94]
Using the ªSEEKº function
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[AS21135(ALL)12/93]
Press the right (
a) side of the ªSEEKº rocker switch to seek to
the next radio station. Press the left (
b) side of the ªSEEKº
rocker switch to seek to the previous radio station.
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[AS21140(ALL)07/94]
NOTE: When using the rear seat controls with a High-Level
Audio System, the ªSEEKº function on the rear seat
controls will also function with cassettes, seeking the
next (ªSEEK
aº) or previous (ª
bSEEKº) selection
on the tape.
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[AS21145(ALL)12/93]
Using headphones with the rear seat controls
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[AS21150(ALL)12/93]
Two 3.5mm headphone jacks have been provided on the rear
seat controls. Plug headphone(s) into the provided jack(s) to
operate headphones.
File:wnass.ex
Update:Tue Mar 19 08:19:39 1996

Customer Assistance
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In Canada:
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Outside the U.S. or Canada:
[HS01720(ALL)04/95]
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[HS02200(ALL)02/95]
To process your request, the Ford Customer Assistance Center
needs the following information:
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your telephone number(s) (both business and home)
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the name of the dealer and the city where the dealership is
located
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the year and make of your vehicle
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the date purchased
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the current mileage on your vehicle
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[HS02800(ALL)02/95]
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your 17-digit Vehicle Identification Number (VIN) (shown on
your owner card)
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996

292
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Ford of Canada Customer Assistance
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Ford Motor Company of Canada, Limited
[HS09200(ALL)08/93]
Owners who wish to telephone the Company may contact the
Customer Assistance Centre using the following telephone
number or may write to the following address:
[HS09300(ALL)08/93]
Please have your 17-digit vehicle identification number available.
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[HS09400(ALL)05/95]
7-1/2 pica art:0050104-B
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[HS09501(ALL)03/95]
Canadian Motor Vehicle Arbitration Plan (CAMVAP)
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[HS09600(ALL)03/95]
If a specific item of concern arises, where a solution cannot be
reached between a vehicle owner, Ford of Canada, and/or one
of its dealers (that all parties can agree upon), the owner may
wish to use the services offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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[HS09700(ALL)05/95]
CAMVAP uses the services of Provincial Administrators to
assist consumers in scheduling and preparing for their
arbitration hearings. However, before you can proceed with
CAMVAP you must follow your manufacturer's dispute
resolution process as outlined under ªService/Maintenance
Concerns (U.S. or Canada)º earlier in this chapter.
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996

Customer Assistance
293
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[HS09800(ALL)05/95]
Consumers wishing to obtain further information about the
program can obtain an information booklet from your dealer or
contact the Provincial Administrator, Canadian Motor Vehicle
Arbitration Plan, at the address or telephone number shown
below.
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[HS09900(ALL)05/95]
O & P Services
595 Bay Street Ð Suite 300
Toronto, Ontario
M5G 2C2
Telephone 1 (800) 207-0685
File:wnhss.ex
Update:Tue Mar 19 08:17:31 1996