1995 CADILLAC ELDORADO service

Downloaded from www.Manualslib.com manuals search engine Gold Key Courtesy Transportation
One of your Cadillac Owner Privileges is Gold Key Courtesy
Transportation.
It's one more example of Cadillac's commitment to
provide the services you expect and deserve as a Cadillac owner.
Gold Key Courtesy Transportation helps you get where you need to be
when
your CadiIlac is in the dealership for warranty service.*
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Downloaded from www.Manualslib.com manuals search engine Shuttle Service
Warranty work can frequently be handled in one day, but there is no
reason for you to wait around. Cadillac helps eliminate inconve\
nience
to you with transportation alternatives.
Gold Key Courtesy Transportation provides shuttle service for same day
warranty
work. Your Cadillac Dealer can get you where you need to be
with minimal interruption of your daily schedule.
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CUSTOMER ASSISTANCE INFORMATION
Here you will find out how to contact Cadillac if you need assistance. This
section also tells you how
to obtain service publications and how to report
any safety defects.
This section includes information on: The Customer Satisfaction
Procedure, Customer Assistance
for Hearing or Speech Impaired, BBB
Auto Line -Alternative Dispute Resolution Program, Reporting Safety
Defects, Roadside Assistance, and Service and Owner Publications.
CUSTOMER SATISFACTION PROCEDURE
Your satisfaction and goodwill are important to your dealer and Cadillac.
Normally, any concern
with the sales transaction or the operation of your
vehicle
will be resolved by your dealer's Sales or Service Departments.
Sometimes, however, despite the best intentions of
all concerned,
misunderstandings can occur. If your concern has not been resolved to
your satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of dealer
management. Normally, concerns can be quickly resolved
at that level. If
the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact the owner
of the dealer or the General Manager.
STEP TWO -- If after contacting a member of dealer management. it
appears your concern cannot be resolved by the dealer without further
help, contact the Cadillac Consumer Relations Center 24 hours a day by
calling 1-800-458.-8006.
In Canada, contact GM of Canada Customer
Assistance Center
in Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico, call 1-800-496-9992
(English) or 1-800-496-9993 (Spanish).
In the U.S. Virgin Islands, call
1-800-496-9994.
In other overseas locations, contact GM North American
Export Sales
in Canada by calling 1-905-644-41 12.

Downloaded from www.Manualslib.com manuals search engine Service manuals contain diagnosis and repair information for all chassis
and body systems. They may be uscful for owners who wish to get
a
greater understanding of their vehicle. They are also useful for owners
with the appropriate skill level or training who wish to perform
“do-it-yourself” service. These are authentic General Motors service
manuals meant for professional, qualified technicians.
SERWCE BULLETINS
Service bulletins covering various subjects are regularly sent to all General
Motors dealerships,
GM monitors product performance in the field. When
service methods are found which promote better service
on GM vehicles,
bulletins are created to help the technician perform better service. Service
bulletins may involve any number of vehicles. Some
will describe
inexpensive scrvice; others
wiil describe expensive service. Some will advise
new or unexpected conditions,
and others may help avoid future costly
repairs. Service Bulletins are meant for qualified technicians.
In some cases
they refer to service manuals, specialized tools, equipment and safety
procedures necessary
to service the vehiclc. Since these bulletins are issued
throughout
the model year and beyond, an index is required and published
quarterly to help identify specific bullctins. Subscriptions are available. You
can order an index at the toll-frcc numbers listed previously, or ask
a GM
dealer to see an index or individual bulletin.
OWER PUBLICATIONS
Owner’s manuals, warranty folders and various owner assistance booklets
provide owners
with general operation and maintenance information.
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Downloaded from www.Manualslib.com manuals search engine SERVICE MANUALS DESCRIPTION
Deville/Concours/Eldorado/Seville
Service Information Manual
(Includes
Book 1 & 2) (Available 5/95)
Fleetwood Service Information Manual
(Includes Book 1
& 2) (Available 4/95)
Order Form for Past Model Service Manuals
I '
MODEL
YEAR FORM NO. PRICE
EACH
1995 GMP/95EK
$90.00
1995 GMP/95D 90.00
1995 and Prior CPCH-095
FREE
I
MODEL
YEAR
I 1995
-
I
1995
1995
I
1995 1995
I 1995
OWNER'S LITERATURE
FORM NO. DESCRIPTION
3547054 Fleetwood Owner Information
PRICE
EACH
$15.00
3547065
I Deville Owner Information 15.00
Concours Owner Information 15.00
Seville Owner Information 15.00
Eldorado Owner Information 15.00
Maintenance Coupon Booklet
2.00 Warranty Booklet (All Models)
4 .OO
Order Form for Past Model Owner's Literature FREE
3547068
3547060
3547057
3547081
354705
1
CPCH-095
NOTE: Owner Literature Portfolios, Vehicle and Owner Information Labels and
Gold Keys are available by contacting your Cadillac dealership.
I
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MODEL YEAR
1994
1991
1992
1993
1994
1991
1992
1993
SERVICE BULLETIN INFORMATION I
FORM NO.
GMSB-ORD-9L
H-2855
H-2955
H-30055
GM-SBI-94 H-2852B
H-2952B
H-3052B
DESCRIPTION PRICE
EACH
Pricing and ordering information for GM FREE
Service Bulletin Subscriptions
Service Bulletin Index:
A listing of all Service w
Bulletins released by Cadillac during the
model year listed. For 1994, the index
contains
a listing of all Service Bulletins
released by General Motors. 4.00
Bound PSP Edition
- includes Index
plus complete PSPs 1 20.00 1
Bound PSP Edition - includes Index
plus complete PSPs
I 20.00 1
Bound PSP Edition - includes Index
plus complete PSPs
MODEL YEAR ~ ~-
1994
1994
SERVICE BULLETIN SUBSCRIPTION INFORMATION
FORM
NO.
94-CAD-SB
34-CAD-SB(
GM-BB
DESCRIPTION
Four quarterly mailings containing all
Service Bulletins produced by Cadillac.
Also, includes
a copy of the Bulletin Index
First, Second, Third and Fourth Quarter
packages can be purchased for Cadillac
(use appropriate Item/Model
#). Indicate
Quarter
# in ( ). Also, includes a copy of the
Bulletin Index.
GM Corporate Bulletin Binder for Product
Service Publications. Includes a set
of
Index Tabs.
PRICE
EACH
$75.00
25.00
20.00
x

Downloaded from www.Manualslib.com manuals search engine NOTE: Please fill in order form and MAIL TO:
Post Office Box 07130, Detroit, Michigan 48207
Cadillac Service Publications
n ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO A.M.-6:00 P.M. EST
If further information is needed, write to the address shown above of call 1-800-782-4356. Orders cannot be returned without prior authorization. A re-stocking fee may apply.
Prices are subject to change without notice and without TOTAL MATERIAL incurring obligation.
Please allow adequate time for postal service.
Handling Charge $4.00
GRAND TOTAL
NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person whose - attention the shipment should be sent. For purchases outside U.S.A. please write to the above address for quotation.
I
(CUSTOMER NAME) (ATfENTtON)
1 (STREET ADDRESS - NO P.O. BOX NUMBERS)
(APT.NO.)
(STATE)
(ZIP CODE)
0 Check or Moneyorder payable to Helm, Inc. (USA funds only - do not send cash.)
0 MasterCard 0 VISA 0 Discover Card
Account Number rn m 11111 m
Expiration ml Date mo/yr
(~US AER SIGNATURE) --
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Leaving Your Vehicle with the Engine Running ......... 2-31
Light Sensor. Twilight Sentinel ....................... 2-51
Level Control. Electronic ............................ 2-94
Lights
Air Bag Readiness
.......................... 1.24. 2.74
Anti-Lock Brake System Warning .............. 2.77. 4.6
Battery Charge .................................. 2-75
Brake System Warning ............................. 2-75
Engine Oil Warning .............................. 2-79
Engine Temperature Warning ...................... 2-78
Safety Belt Reminder ......................... 1.7. 2.73
Service Engine Soon ............................. 2-78
Lighter ........................................... 2-68
Loading Your Vehicle ............................... 4-30
Locks
Automatic Door
.................................. 2-5
Door ........................................... 2-3
Power Door ......................................... 2-5
Long Trip, Before Leaving on a ....................... 4-22
Loss of Control .................................... 4-14
Low Maintenance Battery ........................... 6-33
Low Oil Level ..................................... 2-88
Lumbar. Power ..................................... 1-4
Maintenance
Normal Replacement Parts
........................ 6-75
Underbody ..................................... 6-59
When Trailer Towing ............................. 4-39
Malfunction Indicator Lamp
(Service Engine
Soon Light) ........................ 2-78
Mats. Floor ........................................ 2-61
Maxifuse/Relay Center .............................. 6-64
Methanol (In Fuel) ................................... 6.3
Mirrors ........................................... 2-55
Auto-Dimming Rearview ......................... 2-60
Automatic Inside Rearview ........................ 2-55
Break-Away Outside ............................. 2-61
Convex Outside ................................. 2-61
Heated Outside Rearview ......................... 2-60
Power .......................................... 2-61
Vanity ......................................... 2-63
Electrochromic Rearview with Compass ............. 2-57
Mpg Avg Reset. Driver Information Center ............. 2-85
MTBE (In Fuel) .................................... 6-3
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