1994 PONTIAC GRAND-AM mileage

Features & Controls
Speedometer and
Odometer
Your speedometer lets you see your speed
in both miles per hour (mph) and
kilometers per hour (km/h). Your
odometer shows how far your vehicle has
been driven, in either miles (used in the
U.S.) or kilometers (used in Canada).
Tamper Resistant
Odometer
Your Pontiac has a tamper resistant
odometer.
If you see silver lines between
the numbers, you’ll know that someone
has probably tried to turn it back,
so the
numbers may not be true.
You may wonder what happens if your
vehicle needs a new odometer installed.
If
the new one can be set to the mileage total
of the old odometer, then it must be. But
if
it can’t, then it’s set at zero and a label
must be put
on the driver’s door to show
the old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can tell you how far
you have driven since you last reset it.
To
reset the trip odometer to zero, press the
knob to the right of the gage.
Tachometer (OPTION)
The tachometer shows your engine speed
in revolutions per minute (rpm).
I NOTICE:
I
Do not run your engine at speeds in
the red area, or engine damage may
I
I Occur.
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Service & Appearance Care
Service
Your Pontiac dealer knows your vehicle
best and wants you to be happy with it.
We hope you’ll go to your dealer for all
your service needs. You’ll get genuine
GM parts and GM-trained and supported
service people.
We hope you’ll want to keep your GM
vehicle all GM. Genuine
GM parts have
one of the marks above.
Doing Your Own Service
Work
If you want to do some of your own
service work, you’ll want to get the
proper Pontiac Service Manual. It tells
you much more about how
to service your
Pontiac than this manual can.
To order the
proper service manual, see “Service Publications’’
in the Index.
Your vehicle has an air bag system.
Before attempting to do your own service
work, see “Servicing Your Air
Bag-Equipped Pontiac”
in the Index.
You should keep a record with all parts
receipts and list the mileage and the date
of any service work you perform. See
“Maintenance Record”
in the Index.
NOTICE:
If you try to do your own service
work without knowing enough
about
it, your vehicle could he
damaged.
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Service & Appearance Care
Tire Inspection and qotation
i’o make ,your tires last longer, have them
nspected and rotated at the mileages
ecommended
in the Maintenance
ichedule. See “Scheduled Maintenance
jervices”
in the Index.
Jse this rotation pattern.
4fter the tires have been rotated, adjust
he front and rear inflation pressure as
;hown on the Tire-Loading Information
abel. Make certain that all wheel nuts arc
xoperly tightened. See “Wheel Nut
rorque” in the Index.
When It’s Time for New
Tires
One way to tell when it’s time for new
tires is to check the treadwear indicators,
which
will appear when your tires have
only
2/32 inch (1.6 mm) or less of tread
remaining.
You need a new tire if
You can see the indicators at three or
more places around the tire.
0 You can see cord or fabric showing
through the tire’s rubber.
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Customer Assistance Information
Customer Satisfaction
Procedure
four satisfaction and goodwill are
mportant to your dealer and Pontiac.
gormally, any concern with the sales
ransaction or the operation of your
lehicle will be resolved by your dealer's
sales or Service Departments.
sometimes, however, despite the best
ntentions of all concerned,
nisunderstandings can occur. If your
oncern has not been resolved to your
atisfaction, the following steps should
'e taken:
STEP ONE -- Discuss your concern with
a member of dealership management.
Normally, concerns can be quickly
resolved at that level. If the matter has
already been reviewed with the Sales,
Service, or Parts Manager, contact
the
owner of the dealership or the General
Manager.
STEP TWO-- If after contacting a
member
of dealership management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Pontiac Customer Assistance
Center by calling 1-800-PM CARES.
In Canada, contact GM of Canada
Customer Assistance Center in Oshawa
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto
Rico or
U.S. Virgin Islands, call
1-809-763- 13
15. In all other overseas
locations, contact GM North American
Export Sales in Canada by calling
1-905-644-41
12.
For prompt assistance, please have the
Following information available to give
the Customer Assistance Representative:
0
0
0
0
0
Your name, address, home and
business telephone numbers
Vehicle Identification Number (This is
available from the vehicle registration or title, or the plate at the left top of
the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present
mileage
Nature of concern
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Customer Assistance Information
1 GM Participation in
BBB AUTO LINE -
Alternative Resolution Program"
(CONK)
There may be instances where an
impartial third-party can assist
in arriving
at a solution to a disagreement regarding
vehicle repairs or interpretation of the
New Vehicle Limited Warranty. To assist
in resolving these disagreements Pontiac
voluntarily participates
in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court
program administered by the Better
Business Bureau system
to settle disputes
between customers and automobile
manufacturers. This program is available
free of charge to customers who currently
own or lease a
GM vehicle.
[f you are not satisfied after following the
Customer Satisfaction Procedure, you
may contact the BBB using the toll-free
telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA
22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to
provide your name and address, your
Vehicle Identification Number (VIN), and
a statement of the nature of your
complaint. Eligibility is limited by vehicle
age and mileage, and other factors.
We prefer you utilize the Customer
Satisfaction Procedure before you resort
.o AUTO LINE, but you may contact the
BBB at any time. The BBB will attempt
:o resolve the complaint serving as an
mtermediary between you and Pontiac. If
:his mediation is unsuccessful, an
Informal hearing
will be scheduled where
:ligible customers may present their case
to an impartial third-party arbitrator.
The arbitrator will make a decision which
you may accept or reject. If you accept
the decision,
GM will be bound by that
jecision. The entire dispute resolution
procedure should ordinarily take about
forty days from the time you file a claim
until a decision is made.
Some state laws may require you to use
this program before filing a claim
with a
state-run arbitration program or
in the
courts. For further information, contact
the BBB at 1-800-955-5100 or the
Pontiac Customer Assistance Center at
1 -800-PM-CARES.
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We have quick, easy access to telephone
numbers of the following services
depending
on your needs:
0 Hotels
Glass replacement
0 Rental vehicles or taxis
0 Police, fire department or hospitals
In many instances, mechanical
failures are covered under. Pontiac’s
comprehensive wawinty. However when
other outside services are utilized,
our
advisors will explain any payment
obligations you might incur.
Pontiac reserves the right to limit services
or reimbursement to an owner
or driver
when
in Pantiac’s judgement the claims
become obsessive
in frequency or type of
occurrence.
For prompt and efficient assistance when
calling,
please have the following
information available to give the advisbr:
a Location of vehicle
0 Telephone number of your location
0 Vehicle model, year, and color
0 Mileage of vehicle
0 Vehicle Identification Number
0 Vehicle license plate number
While we hope that you never have the
occasion to’ use our service, it is added
security while traveling for you and your
family. Remember, we’re only a phone
call away. Pontiac Roadside Assistance at
1 -800-ROADSIDE or 1-800-762-3743.
H Canadian Roadside
Assistance
Vehicles purchased in Canada have an
extensive Roadside Assistance Program
accessible from anywhere
in Canada or
the U.S.A. Please refer to the separate
brochure provided by the dealer or call
1-800-268-6800 for emergency services.
H Pontiac Courtesy
Transportation
For warranty repairs during the ,.
“BUMPER TO BUMPER’ coverage
period, interim transportation may
be
available under the Pontiac Courtesy
Transportation Program. Please consult
your dealer for details.
In Canada:
Please consult your GM dealer for
information on courtesy
transportation.
249.
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Lights on Reminder .............. 77
Loading Your Vehicle
........... 197
Locks. Door
.................... 47
Automatic Door Lock .......... 48
Rear Door Security Locks
...... 49
Low Battery
................... 149
Low Oil Pressure Warning
...... 95. 96
Lubricants and Fluids
............ 238
Lumbar Support
.................. 9
Maintenance Record ........... 240
Maintenance Schedule
........... 223
Maintenance Services. Scheduled
. . 225
Malfunction Indicator Lamp
...... 100
Manual 4-Way Adjustable Seat ...... 8
Manual Front Seat ................ 8
Manual Lumbar Support
........... 9
Manual Transaxle
Adding Fluid ............ 187. 215
Checking Fluid
.............. 186
Parking
..................... 69
Shifting
..................... 64
Starting Your Engine
........... 56
Upshift Indicator Light
......... 67
Master Cylinder. Brake .......... 191
Methanol in Gasoline ........ 171. 172
Mileage Indicator (see “Odometer
Mirrors
& Speedometer”)
Convex Outside .............. 83
Inside Manual Daymight
....... 82
Manual Remote Control
........ 83
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I
I
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Power Remote Control ......... 84
Mountain Driving
............... 134
New Vehicle “Break-In”
Requirements .................. 54
Night Driving
.................. 129
Night Vision
................... 129
Octane Requirements (see “Fuel
Requirements”) ............... 17 1
Odometer
& Speedometer ......... 92
Off Road Recovery
............. 127
Oil. Engine
.................... 179
Pressure Gage ................ 96
Quality
.................... 180
Thickness .................. 180
Used Oil
................... 182
When to Change
.............. 182
Operation of Lights .............. 77
Outside Rearview Mirrors
......... 83
Overheated Engine
.............. 156
Overheated Engine Coolant Warning
Light ......................... 94
Owner Checks
& Services ........ 232
Oil Warning Light ............... 95
Parking
On Hills .................... 145
With the Engine Running
.... 68. 70
Parking Brake
................... 66
Over Things That Burn ......... 69
Park . Shifting Into ............ 60. 67
Passenger Belts (see “Safety Belts”)
Passenger Side Cup
Holder/Storage Area ............ 85
Passing
....................... 127
Polishing and Waxing (see
Power Door Locks ............... 48
Power Mirrors
.................. 84
Power Seat Controls
............... 9
Power Steering Fluid ............ 190
Power Window Lock-Out Switch ... 72
Power Windows
................. 72
Pregnancy. Use of Safety Belts
During ....................... 26
Problems on the Road
........... 147
Publications (see “Service
Publications”) ................ 250
Radiator Overheating
(see “Overheated Engine”) ....... 156
Radio (see “Audio Systems”)
..... 106
Reading Lights
.................. 79
Rear Door Security Locks
......... 49
Rear Safety Belt Comfort Guides
... 30
Rear Seat. Split Fold-Down ........ 11
Rear Window Defogger
.......... 105
Rearview Mirrors ................ 82
Reclining Seatbacks
............... 9
Recommended Fluids
& Lubricants 238
Remote Fuel Filler Door
......... 174
Remote Trunk Release
............ 53
Replacement Brakes
............. 193
“Appearance Care”)
267 . .
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