Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information ava\
ilable to give the
Consumer Relations Representative:
- Your name, address and telephone number
- Vehicle Identification Number ("hiis is available dram the vehicle registration or
title, or the plate attached to the left top of the instrument panel and visible through
the windshield.)
- Dealership name and location
- Vehicle delivery date and present mileage
- Nature of problem
In order
to give your inquiry prompt attention, please call the appropriate toll fiee
numk listed. However, if you wish to write Cadillac, please send all correspondence to
the respective United States, Canada or GM Overseas Central Office address listed on
the following page.
When contacting Cadillac, please remember that your problem will\
likely
be resolved in
the dealership, using dealership facilities, equipment and person\
nel. That
is why we
suggest you follow Step One first.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has instal\
led special TDD
(Telecommunication Devices for the Deaf) equipment in its Consumer Relations
Center. Any hearing
or speech impaired customer who has access to a TDD or a
conventional teletypewriter
(TTY) can communicate with Cadillac by dialing:
1 -800-TDD-CMCC. VDD users in Canada can dial 1-800-263-3830).
2