Page 297 of 333
Figure 8
1. Area on top of instrument panel.Equipment must not interfere
with driver visibility.
2. Area on tunnel between seats
3. 9 inches (229 mm)
4. 12 inches (305 mm)
IMPORTANT AIRBAG DOS AND DON’TS
WARNING:Do not attempt to tamper with, disconnect or
deactivate the airbag system.
Tampering with an airbag system could cause the bag to inflate or
become inoperative. The airbag system should not be disconnected or
deactivated.
WARNING:Do not mount or place any objects in the
deployment path of an airbag.
1
2
34
Crown Victoria Severe Duty
297
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 298 of 333

Airbags must be allowed to fully deploy without restriction. The
deployment of airbags is not compatible with any configuration of police
equipment mounting that places objects in the airbag deployment path.
Equipment mounted or placed in the deployment path area of an airbag
will reduce the effectiveness of the airbag, damage the airbag and
potentially damage or dislodge the equipment. Further such items could
become projectiles in the event of an airbag deployment.
WARNING:Always use safety belts with the airbag
supplemental restraint system.
There are four very important reasons to always use seat belts with the
airbag system. Safety belts:
•help restrain the occupant to increase the effectiveness of the airbag
when it inflates.
•reduce the risk of injury in rollover, side or rear impact accidents for
which airbags are not designed to inflate.
•reduce the risk of injury in frontal collisions that are not severe
enough to activate the airbag.
•reduce the risk of passengers being thrown from the vehicle.
SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT
AIRBAGS
Will there be any way to special order police vehicles without the
airbag systems?
No. Based on the federal law (FMVSS #208), after August 31, 1993, the
Original Equipment Manufacturers (OEMs) will not be able to sell
passenger cars that do not contain passive restraint systems.
Can the installation of push bumpers on the front end of the
vehicle affect the deployment of an airbag?
Different push bumper designs may each have different deformation
characteristics in a crash situation that may or may not affect the
deployment of airbags. Without the benefit of crash tests on vehicles
equipped with push bumpers (there are a number of different styles
available), it is Ford’s opinion that installation of some push bumpers
could affect the timing of the airbag deployment. Use of a push bumper
that mounts solely to the vehicles bumper should not have a significant
effect upon airbag deployment.
Crown Victoria Severe Duty
298
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 299 of 333

Is there a problem with transporting a front seat passenger who
has their hands restrained behind their body?
This is not a normal riding position for an occupant. The effectiveness of
the passenger airbag will depend, in part, upon the occupant’s seated
position. It is recommended that the seat should be adjusted as far
rearward as possible for this situation, and that the occupant sit as
upright as possible and be properly safety belted. It is recommended that
such passengers be properly restrained in the rear seat if at all possible.
Can conditions encountered in aggressive pursuit driving
situations (e.g., high speed braking, uneven road surfaces) cause
inadvertent inflation of an airbag that might result in loss of
vehicle control?
No. Aggressive pursuit driving conditions do not fit this criteria. Airbags
are designed to deploy in moderate to major frontal crashes based on the
detection of sudden deceleration by sensors in the vehicle.
Crown Victoria Severe Duty
299
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 300 of 333

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Ford Custom Accessories are available for your
vehicle through your local Ford or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
The following is a list of several Ford Custom Accessories. Not all
accessories are available for all models. For a complete listing of the
accessories that are available for your vehicle, please contact your dealer
or visit our online store at:www.fordaccessories.com(U.S. only).
Lifestyle
•Garmin navigation*
Peace of mind
•Vehicle tracking and recovery*•Back up camera*
•Back up alarm*
•Bumper mounted parking sensors*
•Hitch mounted parking sensor*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
Accessories
300
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 301 of 333

For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner, may adversely
affect battery performance and durability, and may also adversely
affect the performance of other electrical systems in the vehicle.
Accessories
301
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 302 of 333

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
302
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 303 of 333

Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Ford Extended Service Plan
303
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Page 304 of 333
Ford Extended Service Plan
304
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)