1011 Mercury Grand Marquis Owner's Manuals

SEATING
Adjustable head restraints
Your vehicle is equipped with front row outboard head restraints that are
vertically adjustable.
WARNING:To minimize the risk of neck injury in the event of a
crash, the driver and passenger occupants should not sit in
and/or operate the vehicle, until the head restraint is placed in its
proper position. The driver should never adjust the head restraint
while the vehicle is in motion.
The adjustable head restraints
consist of:
•a trimmed energy absorbing foam
and structure (1),
•two steel stems (2),
•a guide sleeve adjust/release
button (3),
•and a guide sleeve unlock/remove
button (4).
To adjust the head restraint, do the following:
1. Adjust the seatback to an upright driving/riding position.
2. Raise the head restraint by
pulling up on the head restraint.
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

3. Lower the head restraint by
pressing and holding the guide
sleeve adjust/release button and
pushing down on the head restraint.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:The adjustable head restraint is a safety device.
Whenever possible it should be installed and properly adjusted
when the seat is occupied.
To remove the adjustable head restraint, do the following:
1. Pull up the head restraint until it
reaches the highest adjustment
position.
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

2. Simultaneously press and hold
both the adjust/release button and
the unlock/remove button, then pull
up on the head restraint.
To reinstall the adjustable head restraint, do the following:
1. Insert the two stems into the
guide sleeve collars.
2. Push the head restraint down
until it locks.
Properly adjust the head restraint so that the top of the head restraint is
even with the top of your head and positioned as close as possible to the
back of your head. For occupants of extremely tall stature, adjust the
head restraint to its full up position.
WARNING:To minimize the risk of neck injury in the event of a
crash, head restraints must be installed properly.
Adjusting the front manual seat (if equipped)
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Lift handle to move seat forward or
backward.
Pull lever up to adjust seatback.
WARNING:Before
returning the seatback to its
original position, make sure that
cargo or any objects are not
trapped behind the seatback. After
returning the seatback to its
original position, pull on the
seatback to ensure that it has fully
latched. An unlatched seat may
become dangerous in the event of
a sudden stop or collision.
Using the manual recline function (if equipped)
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Do not pile cargo higher than the seatbacks to avoid
injuring people in a collision or sudden stop.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

To adjust the front seatback using
the manual recliner:
•Lift and hold the handle located
on the side of the seat.
•Lean against the seatback to
adjust it to your desired position.
You can recline the seat back or
bring it forward.
•Release the handle when the desired position has been reached.
Adjusting the power front seats (if equipped)
The controls for the power seats are located on the inside of each front
door.
WARNING:Never adjust the driver’s seat or seatback when the
vehicle is moving.
WARNING:Do not pile cargo higher than the seatbacks to avoid
injuring people in a collision or sudden stop.
WARNING:Always drive and ride with your seatback upright
and the lap belt snug and low across the hips.
WARNING:Reclining the seatback can cause an occupant to
slide under the seat’s safety belt, resulting in severe personal
injuries in the event of a collision.
WARNING:Sitting improperly out of position or with the seat
back reclined too far can take off weight from the seat cushion
and affect the decision of the passenger sensing system, resulting in
serious injury or death in a crash. Always sit upright against your
seatback, with your feet on the floor.
Seating and Safety Restraints
93
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WARNING:To reduce the risk of possible serious injury: Do not
hang objects off seat back or stow objects in the seatback map
pocket (if equipped) when a child is in the front passenger seat. Do
not place objects underneath the front passenger seat or between the
seat and the center console (if equipped). Check the “passenger airbag
off” or “pass airbag off” indicator lamp for proper airbag status. Refer
toFront passenger sensing systemin theAirbag supplemental
restraint system (SRS)section for additional details. Failure to follow
these instructions may interfere with the front passenger seat sensing
system.
Press the control to recline the
seatback forward or backward.
Press to move the seat forward or
backward.
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Press to move the front portion of
the seat cushion up or down.
Press to move the rear portion of
the seat cushion up or down.
Using the power lumbar support (if equipped)
The power lumbar control is located
on the front inboard side of the
seat.
Press the top side of the control to
adjust firmness.
Press the bottom side of the control
to adjust softness.
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Heated seats (if equipped)
WARNING:Persons who are unable to feel pain to the skin
because of advanced age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use, exhaustion, or other physical
conditions, must exercise care when using the seat heater. The seat
heater may cause burns even at low temperatures, especially if used
for long periods of time. Do not place anything on the seat that
insulates against heat, such as a blanket or cushion, because this may
cause the seat heater to overheat. Do not puncture the seat with pins,
needles, or other pointed objects because this may damage the heating
element which may cause the seat heater to overheat. An overheated
seat may cause serious personal injury.
Note:Do not do the following:
•Place heavy objects on the seat
•Operate the seat heater if water or any other liquid is spilled on the
seat. Allow the seat to dry thoroughly.
The heated seat control is located on the driver’s or front passenger’s door.
To operate the heated seats:
•Press the indicated side of the
control for maximum heat.
•Press again to deactivate.
•Press the indicated side of the
control for minimum heat.
•Press again to deactivate.
The heated seat module resets at every ignition run cycle. While the
ignition is in the on position, activating the high or low heated seat
switch enables heating mode. When activated, they will turn off
automatically when the ignition is turned to the off position.
Seating and Safety Restraints
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)