1011 Mercury Grand Marquis Owner's Manuals

Item CapacityFord part name or
equivalentFord part number / Ford
specification
Hinges, latches,
striker plates, fuel
filler door hinge and
seat tracks—Multi-Purpose Grease
(Lithium grease)XG-4 or XL-5 or equivalent /
ESB-M1C93-B
Lock cylinders —Motorcraft
Penetrating and Lock
LubricantXL-1 /
None
Power steering fluidBetween MIN and
MAX on reservoirMotorcraft
MERCONVATFXT-5-QM /
MERCONV
Automatic
transmission fluid
(4R75E)13.9 quarts
(13.2L)
3
Motorcraft
MERCONLV AT F
4
XT-10-QLV /
MERCONLV
Rear axle fluid
5
5.0 pints (2.4L)
6,7
MotorcraftSAE
80W-90 Premium Rear
Axle LubricantXY-80W90-QL /
WSP-M2C197-A
Rear axle fluid
(Police)
5
MotorcraftSAE
75W-140 Synthetic
Rear Axle LubricantXY-75W140- QL /
WSL-M2C192-A
Maintenance and Specifications
265
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Item CapacityFord part name or
equivalentFord part number / Ford
specification
Windshield washer
fluidFill as requiredMotorcraftPremium
Windshield Washer
Concentrate (US)
Premium Quality
Windshield Washer
Fluid (Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
Fuel tank19.0 gallons
(71.9L)——
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set
by the indication on the dipstick’s normal operating range. Police or Handling Package refill
capacity- 12.8 quarts (12.1L).4Use of any fluid other than the recommended fluid may cause transmission damage. Refer to
scheduled maintenance informationto determine the correct service interval.5Rear axles are considered lubricated for life when the vehicle is used for normal service. For
severe duty requirements, seeExceptions and/or Special Operating Conditionsinscheduled
maintenance information.6Service refill capacities are determined by filling the rear axle 1/4 inch to 9/16 inch (6 mm to
14 mm) below the bottom of the filler hole.7Add 4 oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification
EST-M2C118-A for complete refill of Traction-Lok rear axles.
Maintenance and Specifications
266
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

ENGINE DATA
Engine 4.6L V8 engine 4.6L FFV V8 engine
Cubic inches 281 281
Required fuel Minimum 87 octane Minimum 87 octane or
Ethanol (E85)
Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8
Ignition system Coil on plug Coil on plug
Spark plug gap 0.052–0.056 inch
(1.32–1.42 mm)0.041–0.047 inch
(1.04–1.20 mm)
Compression ratio 9.4:1 9.4:1
Engine drivebelt routing
Maintenance and Specifications
267
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

IDENTIFYING YOUR VEHICLE
Safety Compliance Certification Label
The National Highway Traffic Safety
Administration Regulations require
that a Safety Compliance
Certification Label be affixed to a
vehicle and prescribe where the
Safety Compliance Certification
Label may be located. The Safety
Compliance Certification Label is
located on the structure (B-Pillar)
by the trailing edge of the driver’s
door or the edge of the driver’s
door.
Vehicle identification number (VIN)
The vehicle identification number is
located on the driver side
instrument panel.
Please note that in the graphic,
XXXX is representative of your
vehicle identification number.
XXXXXXXXXXXXXXXXX
Maintenance and Specifications
268
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

The Vehicle Identification Number (VIN) contains the following
information:
1. World manufacturer identifier
2. Brake system / Gross Vehicle
Weight Rating (GVWR) / Restraint
Devices and their location
3. Make, vehicle line, series, body
type
4. Engine type
5. Check digit
6. Model year
7. Assembly plant
8. Production sequence number
TRANSMISSION CODE DESIGNATIONS
You can find a transmission code on
the Safety Compliance Certification
Label. The following table tells you
which transmission each code
represents.
Description Code
Four-speed automatic overdrive (4R75E) Q
Maintenance and Specifications
269
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

This information is intended to aid the operators of police or fleet
vehicles (used in severe duty, high mileage operations) in understanding
the required maintenance services for such vehicles. It covers
maintenance services for vehicles equipped with Heavy Duty packages.
However, other vehicles operated under the conditions listed in this
supplement are also considered “severe service” vehicles and should be
serviced and maintained as described in this chapter and theScheduled
Maintenance Guidechapter.
CONTACT US
Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet
customers with direct access to Ford Motor Company for fleet sales or
service information. The hotline number is (800) 34-FLEET.
Ford Fleet website - Additionally, Ford maintains a website for police
and other fleet vehicles. The Ford Fleet website is located at
www.fleet.ford.com.
Police and fleet vehicles are manufactured with certain heavy duty parts
that are designed specifically for the varying demands and unique
requirements under which they are operated.
Note:As the police proportion of the Crown Victoria market continues
to increase, some of these heavy duty components have become standard
across the Crown Victoria line to reduce parts and manufacturing
complexity.
Components that are part of the option packages are listed below and on
the following pages with a brief outline of their major features and their
contribution to overall vehicle performance, handling and usage.
Failure to maintain your vehicle(s) properly may restrict your warranty
coverage, reduce vehicle performance and operational capabilities and
adversely affect driver-passenger safety. The severe duty maintenance
intervals are listed in theScheduled Maintenance Guidechapter.
The descriptions, specifications and material described in this publication
were in effect at the time the publication was approved for printing.
Ford Motor Company reserves the right to discontinue models at any
time, or change specifications, design or testing procedures without
notice and without incurring obligation.
TRANSMISSION
The police vehicle has a unique high-performance powertrain including
transmission and an aluminum driveshaft, which is designed for
maximum vehicle performance. Due to the nature of this powertrain,
some powertrain noise may be present.
Crown Victoria Severe Duty
270
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Driving in the overdrive cancel mode for prolonged periods at high speeds
will deteriorate performance and may cause extensive engine damage.
Crown Victoria police vehicles are designed to operate in
the
(Overdrive) gear selector position while in pursuit. Optimum
performance will be obtained in
(Overdrive). Operation in the overdrive
cancel mode should only be used in situations noted in this publication.
WARNING:Under no circumstances should the aluminum
driveshaft be replaced with a steel driveshaft. Doing so will
adversely affect vehicle operation which could lead to personal injury.
POWERTRAIN OVERSPEED PROTECTION
The powertrain control module (PCM) includes logic to electronically
prevent powertrain overspeed in any transmission selector position.
IDLE METER
Your vehicle may be equipped with an idle meter to indicate how much
time the vehicle is idling in P (Park) or N (Neutral). The meter is
incorporated with the vehicle odometer. Pressing the odometer-reset
button once will display the trip odometer (miles followed by a “T” for
trip odometer). Pressing the odometer-reset button a second time will
display the idle meter (hours followed by an “h”for hours). The idle
meter only accumulates time when the vehicle is in P (Park) or N
(Neutral). Displayed time is cumulative for the vehicle. It cannot be reset
to zero.
Police/Fleet vehicles often experience long periods of idling, during
which engine oil will continue to break down but mileage is not
accumulated on the odometer.
To assist fleet managers in maintaining proper oil change intervals, the
idle meter will help determine when an oil change is required. For every
hour that the vehicle idles, it has accumulated the equivalent of
approximately 33 miles (53 km) of driving. Using the combination of the
vehicle odometer and idle meter allows the fleet manager to better
determine when the oil needs to be changed.
Example:When the odometer has accumulated 3,000 miles (4,828 km)
and the idle meter shows 61 hours, a 5,000 mile (8047 km) oil change
interval will have been reached: 3,000 road miles + (61 idle hours x
33 miles/idle hour) = 5,013 miles. In metric units this calculation would
be 4,828 kilometers + (61 idle hours x 53 km/idle hour) = 8,061 km.
Crown Victoria Severe Duty
271
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

REAR AXLE
Axle break-in – Police and middle eastern countries only
Rear axles in vehicles destined for use by police or in middle eastern
countries are equipped with a synthetic lubricant. Do not drive over
100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axle
components to wear in. Additionally, only synthetic lubricant as specified
below should be used when maintenance is performed on the rear axle.
Lubricant specifications
Item Ford part name Ford part
numberFord
specification
Rear axle
lubricantMotorcraft SAE
75W-140 High
Performance Synthetic
Rear Axle LubricantXY-75W140-QL WSL-M2C192-A
ELECTRICAL
Battery - police
The Motorcraftmaintenance-free battery normally does not require
additional water during its life. However, for severe service usage or in
high temperature climates, the electrolyte level should be checked at
least every five months or 5,000 miles (8,000 km). If the electrolyte level
is below the level indicator in any cell, add enough pure water to bring
the level up to the indicator. Never add electrolyte (battery acid) to the
battery as this could shorten battery life.
Battery - long term storage
Make sure that the battery is fully charged before putting the vehicle in
storage. Disconnect the negative cable if it will be stored for an extended
period of time.
If the battery is discharged, allow it to warm to a moderate temperature,
such as 60°F (16°C), and use a battery charger rather than the vehicles
charging system to bring the battery back to full charge. Use a battery
charger designed for commercial use such as the Rotunda GR-1. Never
let a fully discharged battery remain discharged for a long period of time.
Extended storage in a discharge state can cause irrecoverable damage to
the internal components or cracking of the container. As a battery
approaches a discharged state it becomes easier for the electrolyte to
freeze. If it freezes and expands it may crack the battery case.
Crown Victoria Severe Duty
272
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)