1011 Mercury Grand Marquis warning lights

Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 19
Entertainment Systems 26
AM/FM stereo 26
AM/FM stereo with CD 28
AM/FM stereo cassette with CD 32
AM/FM stereo with in-dash six CD 37
Climate Controls 43
Manual heating and air conditioning 43
Automatic temperature control 44
Rear window defroster 46
Lights 47
Headlamps 47
Turn signal control 52
Bulb replacement 53
Driver Controls 65
Windshield wiper/washer control 65
Steering wheel adjustment 66
Power windows 68
Mirrors 69
Speed control 71
Locks and Security 74
Keys 74
Locks 74
Anti-theft system 82
Table of Contents
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WARNING LIGHTS AND CHIMES
Standard instrument cluster
Optional instrument cluster
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulb works. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Instrument Cluster
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators stay on or flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the off or accessory position and the driver’s door is opened.
GAUGES
Speedometer:Indicates the
current vehicle speed. Refer to the
Message centerin this chapter to
change your display to a digital
speedometer. The digital display is
more accurate than the analog
gauge and may not match.
Instrument Cluster
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WARNING:Always remember to turn on your headlamps at
dusk or during inclement weather. The Daytime Running Light
(DRL) System does not activate your tail lamps and generally may not
provide adequate lighting during these conditions. Failure to activate
your headlamps under these conditions may result in a collision.
PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel during headlamp
and parking lamp operation.
•Rotate the thumbwheel from left
to right to brighten the
instrument panel.
•Rotate the thumbwheel from right
to left to dim the instrument
panel.
Dome lamp control
The panel dimmer control also controls the dome lamp operation.
•Rotate the thumbwheel fully to the right, past detent, to activate the
dome lamp.
•In order to turn off the dome lamp, rotate the thumbwheel to the left.
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps
should be checked by your authorized dealer.
Headlamp aim adjustment (Crown Victoria only)
The headlamps are designed to be mechanically aimed, but can also be
aimed visually by doing the following:
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters) away. Check your headlamp
alignment at night or in a dark area so that you can see the headlamp
beam pattern.
Lights
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

To install the new bulb:
WARNING:Handle a halogen headlamp bulb carefully and keep
out of children’s reach. Grasp the bulb only by its plastic base
and do not touch the glass. The oil from your hand could cause the
bulb to break the next time the headlamps are operated.
Note:If the bulb is accidentally touched, it should be cleaned with
rubbing alcohol before being used.
1. With the flat side of the new bulb’s plastic base facing upward, insert
the glass end of the bulb into the lamp assembly. Turn the bulb left or
right to align the grooves in the plastic base with the tabs in the lamp
assembly. When the grooves are aligned, push the bulb into the lamp
assembly until the plastic base contacts the rear of the lamp assembly.
2. Install the bulb retaining ring over the plastic base until it contacts the
rear of the socket by rotating it clockwise until you feel a “stop.”
3. Connect the electrical connector into the rear of the plastic base until
it snaps, locking it into position.
4. Install the headlamp assembly with two retainers.
5. Install the radiator cover locking it in place with three retainers.
6. Turn the headlamps on and make sure they work properly. If the
headlamp was correctly aligned before you changed the bulb, you should
not need to align it again.
Replacing front parking/turn signal lamp bulbs
To remove the front parking/turn signal lamp bulbs:
1. Make sure headlamp switch is in the off position, then open the hood.
2. Remove the radiator cover by turning the three retainers to the unlock
position.
Lights
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WARNING:Handle a halogen headlamp bulb carefully and keep
out of children’s reach. Grasp the bulb only by its plastic base
and do not touch the glass. The oil from your hand could cause the
bulb to break the next time the headlamps are operated.
Note:If the bulb is accidentally touched, it should be cleaned with
rubbing alcohol before being used.
Note:The headlamp bulb should not be removed from the headlamp
until just before a replacement bulb is installed. Removing the bulb for
an extended period of time may affect headlamp bulb performance.
Contaminants may enter the headlamp where they can settle on the lens
and reflector. Never turn the headlamps on with the bulb removed.
Replacing front parking/cornering/turn signal lamp bulbs
To remove the parking/cornering/turn signal lamp bulbs:
1. Make sure the headlamp switch is in the off position, then open the
hood.
2. Remove the three pin type retainers and the radiator shield.
3. Remove two nuts from the back
side of the lamp assembly, then pull
the lamp assembly away from the
vehicle.
4. Rotate the bulb socket
counterclockwise and remove it
from the lamp assembly.
5. Carefully pull bulb straight out of
the socket and push in the new
bulb.
6. To install, reverse the order of
the removal procedure.
Lights
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

INTERIOR MIRROR
The interior rear view mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror (if equipped)
The interior rear view mirror has an auto-dimming function. The
electronic day/night mirror will change from the normal (high reflective)
state to the non-glare (darkened) state when bright lights (glare) reach
the mirror. When the mirror detects bright light from behind the vehicle,
it will automatically adjust (darken) to minimize glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Note:A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
To adjust your mirrors:
1. Rotate the control clockwise to
adjust the right mirror and rotate
the control counterclockwise to
adjust the left mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to lock mirrors in place.
Driver Controls
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•Restraints Control Module (RCM) with impact and safing sensors
•Restraint system warning light and back-up tone
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How does the Personal Safety System™ work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints control module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions, not rollovers,
side-impacts, or rear-impacts unless the collision causes sufficient
longitudinal deceleration.
Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraints
(SRS)section in this chapter.
Front crash severity sensor
The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
Seating and Safety Restraints
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)