1011 Mercury Grand Marquis oil change

Maintenance and Specifications 229
Engine compartment 231
Engine oil 233
Battery 236
Engine coolant 238
Fuel information 244
Air filter(s) 260
Part numbers 263
Maintenance product specifications and capacities 264
Engine data 267
Crown Victoria Severe Duty 270
Accessories 300
Ford Extended Service Plan 302
Scheduled Maintenance 306
Normal scheduled maintenance and log 311
Index 328
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2011 Ford Motor Company
Table of Contents
3
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

2. Press and release RESET to pause the timer.
3. Press and hold RESET until the timer resets.
System Check and Vehicle Feature Customization
Press the SETUP button repeatedly to cycle the message center through
the following features listed:
Press SELECT to select functions in the setup menu:
PRESS SELECT TO BEGIN SYSTEM CHECK
When this message appears, press SELECT and the message center will
begin to cycle through the following systems and provide a status of the
item if needed.
Note:Some systems show a message only if a condition is present.
1. OIL LIFE
— HOLD RESET IF NEW OIL
2. WASHER FLUID
3. AIR SUSPENSION (if equipped)
4. RECONFIGURABLE TELLTALES
—OK
— FAILED RED
— FAILED AMBER
SCREEN FORM
Press SELECT to change the display:
•ODOMETER
•SPEEDO
TEXT SIZE
Press SELECT to change the display text size:
•NORMAL
•LARGE
Instrument Cluster
22
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

UNITS
Displays the current units English or Metric.
Press SELECT to change the display units.
•ENGLISH
•METRIC
LANGUAGE
Displays the current language selected.
Press SELECT to change the display language.
•ENGLISH
•ESPANOL
•FRANCAIS
OIL LIFE START VALUE PRESS SELECT TO CHANGE
Press SELECT to change the oil life start value. OIL LIFE START VALUE
SET TO XXX% will be displayed.
To reset the oil monitoring system to 100% after each oil change,
perform the following:
1. Press and hold the RESET control for two seconds and release. Oil life
is set to 100% and “OIL LIFE XXX% HOLD RESET IF NEW OIL” is
displayed.
2. Press and hold the RESET control for three seconds and release. Oil
life is set to 100% and “OIL LIFE START VALUE SET TO XXX%” is
displayed.
System warnings
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will
cycle the display to show all warnings by displaying each one for four
seconds.
The message center will display the last selected feature if there are no
more warning messages. This allows you to use the full functionality of
the message center after you acknowledge the warning by pressing the
RESET control and clearing the warning message.
Instrument Cluster
23
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

TRUNK AJAR— Displayed when the trunk is not completely closed.
OVERDRIVE OFF— Displayed when the overdrive is enabled or
disabled.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use (Note: this includes
the use of the optional full-sized matching spare tire and wheel). For
more information on how the system operates under these conditions,
refer toTire Pressure Monitoring System (TPMS)in theTires, Wheels
and Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
WASHER FLUID LEVEL LOW— Indicates the washer fluid reservoir
is less than one quarter full. Check the washer fluid level. Refer to
Windshield washer fluidin theMaintenance and Specifications
chapter.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. Use only
recommended engine oils.
Instrument Cluster
25
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

To install the new bulb:
WARNING:Handle a halogen headlamp bulb carefully and keep
out of children’s reach. Grasp the bulb only by its plastic base
and do not touch the glass. The oil from your hand could cause the
bulb to break the next time the headlamps are operated.
Note:If the bulb is accidentally touched, it should be cleaned with
rubbing alcohol before being used.
1. With the flat side of the new bulb’s plastic base facing upward, insert
the glass end of the bulb into the lamp assembly. Turn the bulb left or
right to align the grooves in the plastic base with the tabs in the lamp
assembly. When the grooves are aligned, push the bulb into the lamp
assembly until the plastic base contacts the rear of the lamp assembly.
2. Install the bulb retaining ring over the plastic base until it contacts the
rear of the socket by rotating it clockwise until you feel a “stop.”
3. Connect the electrical connector into the rear of the plastic base until
it snaps, locking it into position.
4. Install the headlamp assembly with two retainers.
5. Install the radiator cover locking it in place with three retainers.
6. Turn the headlamps on and make sure they work properly. If the
headlamp was correctly aligned before you changed the bulb, you should
not need to align it again.
Replacing front parking/turn signal lamp bulbs
To remove the front parking/turn signal lamp bulbs:
1. Make sure headlamp switch is in the off position, then open the hood.
2. Remove the radiator cover by turning the three retainers to the unlock
position.
Lights
56
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils certified for gasoline engines by the American Petroleum
Institute (API). An oil with this trademark symbol conforms to the
current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use MotorcraftSAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C930-A.SAE 5W-20 oil provides optimum fuel economy and
durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
Maintenance and Specifications
235
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Octane recommendations
Your vehicle is designed to use “Regular” unleaded gasoline with a pump
(R+M)/2 octane rating of 87. Some stations offer fuels posted as
“Regular” with an octane rating below 87, particularly in high altitude
areas. Fuels with octane levels below 87 are not recommended.
Do not be concerned if your engine
sometimes knocks lightly. However,
if it knocks heavily under most
driving conditions while you are
using fuel with the recommended
octane rating, see your authorized dealer to prevent any engine damage.
FFV engine (if equipped)
If your vehicle is flex fuel capable, it is designed to use Fuel Ethanol
(Ed75–Ed85), “Regular” unleaded gasoline or any mixture of the two
fuels.
Use of other fuels such as Fuel Methanol may cause powertrain
damage, a loss of vehicle performance, and your warranty may be
invalidated.
It is best not to alternate repeatedly between gasoline and E85. If you do
switch fuels, it is recommended that you add as much fuel as
possible—at least half a tank. Do not add less than five gallons (18.9L)
when refueling. You should drive the vehicle immediately after refueling
for at least 5 miles (8 km) to allow the vehicle to adapt to the change in
ethanol concentration.
If you exclusively use E85 fuel, it is recommended to fill the fuel tank
with regular unleaded gasoline at each scheduled oil change.
Fuel quality
Unleaded gasoline engines
If you experience starting, rough idle or hesitation driveability problems
during a cold start, try a different brand of “Regular” unleaded gasoline.
87(R+M)/2 METHOD
Maintenance and Specifications
249
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), refer to the following maintenance recommendations
to ensure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Fuel system
•Fill the fuel tank with high-quality fuel until the first automatic shutoff
of the fuel pump nozzle.
Maintenance and Specifications
261
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)