To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
Introduction
8
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
TRUNK AJAR— Displayed when the trunk is not completely closed.
OVERDRIVE OFF— Displayed when the overdrive is enabled or
disabled.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, contact your authorized dealer as soon as
possible.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use (Note: this includes
the use of the optional full-sized matching spare tire and wheel). For
more information on how the system operates under these conditions,
refer toTire Pressure Monitoring System (TPMS)in theTires, Wheels
and Loadingchapter. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
WASHER FLUID LEVEL LOW— Indicates the washer fluid reservoir
is less than one quarter full. Check the washer fluid level. Refer to
Windshield washer fluidin theMaintenance and Specifications
chapter.
ENGINE OIL CHANGE SOON— Displayed when the engine oil life
remaining is 10% or less.
OIL CHANGE REQUIRED— Displayed when the oil life left reaches
0%.
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. Use only
recommended engine oils.
Instrument Cluster
25
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
INTERIOR MIRROR
The interior rear view mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror (if equipped)
The interior rear view mirror has an auto-dimming function. The
electronic day/night mirror will change from the normal (high reflective)
state to the non-glare (darkened) state when bright lights (glare) reach
the mirror. When the mirror detects bright light from behind the vehicle,
it will automatically adjust (darken) to minimize glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Note:A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
To adjust your mirrors:
1. Rotate the control clockwise to
adjust the right mirror and rotate
the control counterclockwise to
adjust the left mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to lock mirrors in place.
Driver Controls
69
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
The indicator light will illuminate when the heated seats have been
activated.
REAR SEATS
Seat-mounted cup holders and armrest storage compartment
(if equipped)
To access the cup holders, fold the
armrest down.
WARNING:Use only soft cups in the cup holder. Hard objects
can injure you in a collision.
SAFETY RESTRAINTS
Personal Safety System™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of the following items:
•Driver and passenger dual-stage airbag supplemental restraints
•Front safety belts with pretensioners, energy management retractors,
and safety belt usage sensors
•Driver’s seat position sensor
•Front crash severity sensor
•Front passenger sensing system
•“Passenger airbag off” or “pass airbag off” indicator lamp
Seating and Safety Restraints
97
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
•Restraints Control Module (RCM) with impact and safing sensors
•Restraint system warning light and back-up tone
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How does the Personal Safety System™ work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints control module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions, not rollovers,
side-impacts, or rear-impacts unless the collision causes sufficient
longitudinal deceleration.
Driver and passenger dual-stage airbag supplemental restraints
The dual-stage airbags offer the capability to tailor the level of airbag
inflation energy. A lower, less forceful energy level is provided for more
common, moderate-severity impacts. A higher energy level is used for
the most severe impacts. Refer toAirbag supplemental restraints
(SRS)section in this chapter.
Front crash severity sensor
The front crash severity sensor enhances the ability to detect the
severity of an impact. Positioned up front, it provides valuable
information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage airbags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage airbag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver airbag by providing a lower airbag output level.
Seating and Safety Restraints
98
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Front passenger sensing system
For airbags to do their job they must inflate with great force, and this
force can pose a potentially deadly risk to occupants that are very close
to the airbag when it begins to inflate. For some occupants, like infants
in rear-facing child seats, this occurs because they are initially sitting
very close to the airbag. For other occupants, this occurs when the
occupant is not properly restrained by safety belts or child safety seats
and they move forward during pre-crash braking. The most effective way
to reduce the risk of unnecessary injuries is to make sure all occupants
are properly restrained. Accident statistics suggest that children are
much safer when properly restrained in the rear seating positions than in
the front.
WARNING:Air bags can kill or injure a child in a child seat.
NEVERplace a rear-facing child seat in front of an active air
bag. If you must use a forward-facing child seat in the front seat, move
the seat all the way back.
WARNING:When possible, all children 12 years old and under
should be properly restrained in a rear seating position.
The front passenger sensing system can automatically turn off the front
passenger airbag and passenger seat-mounted side airbag. The system is
designed to help protect small (child size) occupants from frontal airbag
deployments when they are seated or restrained in the front passenger
seat contrary to proper child-seating or restraint usage
recommendations. Even with this technology, parents areSTRONGLY
encouraged to always properly restrain children in the rear seat. The
sensor also turns off the passenger front airbag when the passenger seat
is empty. The sensor turns off the passenger seat-mounted side airbag
when the seat is empty and the safety belt is unbuckled or buckled.
When the front passenger seat is occupied and the sensing system has
turned off the passenger’s frontal airbag, the “pass airbag off” indicator
will light and stay lit to remind you that the front passenger frontal
airbag is off. SeeFront passenger sensing systemin theAirbag
supplemental restraints (SRS)section of this chapter.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the airbag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Seating and Safety Restraints
99
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during frontal collisions and in side collisions. This helps increase the
effectiveness of the safety belts. In frontal collisions, the safety belt
pretensioners can be activated alone or, if the collision is of sufficient
severity, together with the front airbags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management feature
section in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning light and chimessection in theInstrument Cluster
chapter. Routine maintenance of the Personal Safety System is not
required.
The restraints control module (RCM) monitors its own internal circuits
and the circuits for the airbag supplemental restraints, crash sensor(s),
safety belt pretensioners, front safety belt buckle sensors, front
passenger sensing system, and the driver seat position sensor. In
addition, the RCM also monitors the restraints warning light in the
instrument cluster. A difficulty with the system is indicated by one or
more of the following.
•The warning light will either flash or stay lit.
•The warning light will not illuminate immediately after ignition is
turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and warning light are repaired.
If any of these things happen, even intermittently, have the Personal
Safety System serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seating and Safety Restraints
100
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
How does the airbag supplemental restraint system work?
The airbag SRS is designed to
activate when the vehicle sustains
longitudinal deceleration sufficient
to cause the sensors to close an
electrical circuit that initiates airbag
inflation.
The fact that the airbags did not
inflate in a collision does not mean
that something is wrong with the
system. Rather, it means the forces
were not of the type sufficient to
cause activation. Driver and passenger airbags are designed to inflate in
frontal and near-frontal collisions, not rollover, side-impact, or
rear-impacts unless the collision causes sufficient longitudinal
deceleration.
The airbags inflate and deflate
rapidly upon activation. After airbag
deployment, it is normal to notice a
smoke-like, powdery residue or
smell the burnt propellant. This may
consist of cornstarch, talcum
powder (to lubricate the bag) or
sodium compounds (e.g., baking
soda) that result from the
combustion process that inflates the
airbag. Small amounts of sodium
hydroxide may be present which
may irritate the skin and eyes, but
none of the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with
a deploying airbag may also cause abrasions, swelling or temporary
hearing loss. Because airbags must inflate rapidly and with considerable
force, there is the risk of death or serious injuries such as fractures,
facial and eye injuries or internal injuries, particularly to occupants who
are not properly restrained or are otherwise out of position at the time
of airbag deployment. Thus, it is extremely important that occupants be
properly restrained as far away from the airbag module as possible while
maintaining vehicle control.
Seating and Safety Restraints
115
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)