Inspection and Servicing
Be careful not to hurt yourself when
inspecting your vehicle, replacing a
tire, or doing some kind of
maintenance such as changing the oil
and filter.
In particular, wear thick work gloves
such as cotton gloves when touching
areas that are difficult to see while
inspecting or working on your vehicle.
Doing inspections or procedures with
your bare hands could cause injury.
If you are unsure about any procedure
this manual describes, we strongly urge
you to have a reliable and qualified
service shop perform the work,
preferably an Authorized Mazda
Dealer.
Factory-trained Mazda technicians and
genuine Mazda parts are best for your
vehicle. Without this expertise and the
parts that have been designed and
made especially for your Mazda,
inadequate, incomplete, and
insufficient servicing may result in
problems. This could lead to vehicle
damage or an accident and injuries.
For expert advice and quality service,
consult an Authorized Mazda Dealer.
To continue warranty eligibility and to
protect your investment, it is your
responsibility to properly maintain your
vehicle according to factory
recommended schedules outlined in
this manual. As part of this you must
keep your maintenance records,
receipts, repair orders and any other
documents as evidence this
maintenance was performed. You must
present these documents, should any
warranty coverage disagreement occur.
Failure to do so can result in your
warranty being voided either in whole
or in part.
This evidence may consist of the
following:
The Mazda Scheduled Maintenance
Record, refer to the Warranty
Booklet, must be completely filled
out showing mileage, repair order
number, date for each service, and
signed by a qualified automotive
service technician who service
vehicles.
Original copies of repair orders or
other receipts that include the
mileage and date the vehicle was
serviced. Each receipt should be
signed by a qualified automotive
service technician.
For self maintenance, a statement
that you completed the maintenance
yourself, displaying mileage and the
date the work was performed. Also,
receipts for the replacement parts (fluid, filters, etc.) indicating the date
and mileage must accompany this
statement.
NOTE
If you elect to perform maintenance
yourself or have your vehicle serviced
at a location other than an Authorized
Mazda Dealer, Mazda requires that all
fluids, parts and materials must meet
Mazda standards for durability and
performance as described in this
manual.
Inspection and Servicing/Cleaning
Inspection and Servicing
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Maintenance ItemNumber of times, maintenance was performed.
12345678
Disc brakes IIIIIIII
Steering operation and linkages II II
Front and rear suspension, ball joints and
wheel bearing axial play IIII
Body condition inspection for
rust, corrosion and perfora-
tion Canada IIIIIIII
Driveshaft dust boot II II
Bolts and nuts on chassis and body TTT T
Cabin air filter Replace every 48,000 km (30,000 miles) or 24 months.
Tire rotation Rotate every 12,000 km (7,500 miles).
Tire inflation pressure and tire wear
*4Inspect every 12,000 km ( 7,500 miles) or 12 months.
Emergency flat tire repair kit (if equipped)
*5Inspect annually.
Function of all lights IIIIIIII
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
T: Tighten
Remarks:
*1 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these itemswill not void your emissions warranties. However, Mazda recommends that all maintenance services
be performed at the recommended time or mileage/kilometer period to ensure long-term reliability.
*3 Use of FL-22 is recommended when replacing coolant. Using coolant other than FL-22 may causeserious damage to the engine and cooling system.
*4 Inspect a spare tire if equipped.*5 Check the tire repair fluid expiration date every year when performing the periodic maintenance.Replace the tire repair fluid bottle with new one before the expiration date.
Inspection and Servicing/Cleaning
Scheduled Maintenance
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STEP 2: Contact MazdaNorth AmericanOperations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.
Log on: at www.MazdaUSA.com
Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.
E-mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”
By phone at: 1 (800) 222-5500
By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please
contact your nearest Mazda
Distributor.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (U.S.A.)
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California Customers
1. Mazda North American Operationsparticipates in a mediation/
arbitration program administered
by BBB AUTO LINE, a Division of
BBB National Programs, Inc. [1676
International Drive, Suite 550
McLean, Virginia 22102] through
local Better Business Bureaus. BBB
AUTO LINE and Mazda have been
certified by the Arbitration
Certification Program of the
California Department of
Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we
encourage you to bring it to our
attention. If we are unable to
resolve it, you may file a claim with
BBB AUTO LINE. Claims must be
filed with BBB AUTO LINE within six
(6) months after the expiration of
the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no
charge for the call.
4. In order to file a claim with BBB AUTO LINE, you will have to
provide your name and address,
the brand name and vehicle
identification number (VIN) of your
vehicle, and a statement of the
nature of your problem or
complaint. You will also be asked to
provide: the approximate date of
your acquisition of the vehicle, the
vehicle's current mileage, the
approximate date and mileage at
the time any problem(s) were first
brought to the attention of Mazda
or one of our dealers, and a
statement of the relief you are
seeking.
5. BBB AUTO LINE staff may try to
help resolve your dispute through
mediation. If mediation is not
successful, or if you do not wish to
participate in mediation, claims
within the program's jurisdiction
may be presented to an arbitrator
at an informal hearing. The
arbitrator's decision should
ordinarily be issued within 40 days
from the time your complaint is
filed; there may be a delay of 7
days if you did not first contact
Mazda about your problem, or a
delay of up to 30 days if the
arbitrator requests an inspection/
report by an impartial technical
expert or further investigation and
report by BBB AUTO LINE.
6. You are required to use BBB AUTO LINE before asserting in court any
rights or remedies conferred by
California Civil Code Section
1793.22. You are also required to
use BBB AUTO LINE before
exercising rights or seeking
remedies created by Title I of the
Magnuson-Moss Warranty Act, 15
U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing
rights and remedies not created by
California Civil Code Section
1793.22 or Title I of the
Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not
required by those statutes.
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (U.S.A.)
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STEP 2
If, after following STEP 1, you feel the
need for further assistance, please
contact your area's Mazda
representative.
Refer to PUERTO RICO/U.S. Virgin
Island on page 10-18.
Please help us by providing the
following information:
1. Your name, address, and telephone
number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Puerto Rico)
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By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa
de Morelos, Ciudad de México, CP
05348
Tel: Customer Assistance
01 800 01 MAZDA(62932).
In order to serve you efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephonenumber
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Specifications/Customer Information and Reporting Safety Defects
Customer Assistance (Mexico)
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Safety Practices
The way you drive has a great deal to
do with your tire mileage and safety.
So cultivate good driving habits for
your own benefit.
Observe posted speed limits and
drive at speeds that are safe for the
existing weather conditions
Avoid fast starts, stops and turnsAvoid potholes and objects on the
road
Do not run over curbs or hit the tire
against the curb when parking
CAUTION
If you feel a sudden vibration or ride
disturbance while driving or you
suspect your tire or vehicle has been
damaged, immediately reduce your
speed. Drive with caution until you can
safely pull off the road. Stop and
inspect the tire for damage. If the tire
is under-inflated or damaged, deflate
it, remove the tire and rim and replace
it with your spare tire. If you cannot
detect a cause, have the vehicle towed
to the nearest vehicle or tire dealer to
have the vehicle inspected.
Specifications/Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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