DATA RECORDING
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of going to print,but as technology rapidly changes, werecommend that you visit the regional Fordwebsite for the latest information.
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example, fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample, wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example, headlamps and brakes.
•System responses to driving situations,for example, airbag deployment andstability control.
•Environmental conditions, for example,temperature.
Some of this data, when used incombination with other information, forexample, an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, for example, your contact information,to offer you products or services that mayinterest you. Data may be provided to our
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service providers such as part suppliersthat may help diagnose malfunctions, andwho are similarly obligated to protect data.We retain this data only as long asnecessary to perform these functions or tocomply with law. We may provideinformation where required in response toofficial requests to law enforcement orother government authorities or thirdparties acting with lawful authority or courtorder, and such information may be usedin legal proceedings. For U.S. only (ifequipped), if you choose to use connectedapps and services, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer youproducts and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data assist in understandinghow a vehicle’s systems performed. Theevent data recorder is designed to recorddata related to vehicle dynamics andsafety systems for a short period of time,typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger seatbelts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However, otherparties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
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Note:To stop the connectivity device fromsharing this information, for example,location and vehicle data, see yourConnectivity Settings through the FordPassapp. You may also remove the vehicle fromyour FordPass account.
Note:The service can be unavailable orinterrupted for a number of reasons, forexample, environmental or topographicalconditions and data plan coverage.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
Note:If you plan to no longer use yourvehicle, for example, by selling or donatingit, remember to remove the vehicle fromyour FordPass account. If you recentlypurchased the vehicle and want to disableor establish new connectivity, pleasecontact the Ford Customer RelationshipCenter through the FordPass app or by usingthe e-mail address on the local Fordwebsite.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system.
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes the vehicle identification numberof your vehicle, the SYNC module serialnumber, odometer, enabled apps, usagestatistics and debugging information. Weretain it only as long as necessary toprovide the service, to troubleshoot, forcontinuous improvement and to offer youproducts and services that may be ofinterest to you according to yourpreferences and where allowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample, data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to your local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
Vehicles With an Emergency CallSystem
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or other
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details about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit/Ford Pro FinSimple offers afull range of financing and lease plans tohelp you acquire our vehicle. If you havefinanced or leased your vehicle throughFord Credit/Ford Pro FinSimple, thank youfor your business.
For assistance:
•Call 1-800-727-7000.
•For more information about Ford Creditand access to the online AccountManager tool, visitwww.ford.com/finance.
•For more information about Ford ProFinSimple, visithttps://fordpro.com/en-us/financing/.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual.
Genuine Ford and Motorcraft parts meetor exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents happen sometimes.
Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty.
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Note:When you switch the ignition off andleave your vehicle, do not leave your key inthe ignition. This could cause your vehiclebattery to lose charge.
I (accessory) - Allows the electricalaccessories, such as the radio, to operatewhile the engine is not running.
Note:Do not leave the ignition key in thisposition for too long. This could cause yourvehicle battery to lose charge.
II (on) - All electrical circuits areoperational and the warning lamps andindicators illuminate.
III (start) - Cranks the engine.
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speedincreases helping to warm up the engine.If the engine idle speed does not slowdown, have your vehicle checked as soonas possible.
Before starting the engine check thefollowing:
•Make sure all occupants fasten theirseatbelts.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the transmission is in park(P) or neutral (N).
•Turn the ignition key to the on position.
Note:Do not press the accelerator pedal.
1.Fully press the brake pedal.
2.Turn the key to the start position tostart the engine. Release the key whenthe engine starts.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:If you cannot start the engine on thefirst try, wait for a short period and try again.
Failure to Start
If you cannot start the engine after threeattempts, wait 10 seconds and follow thisprocedure:
1.Fully press the brake pedal.
2.Shift into park (P).
3.Fully press and hold the acceleratorpedal.
4.Attempt to start your vehicle and waituntil the engine stops cranking.
5.Release the accelerator pedal.
6.Start the engine.
Stopping the Engine When YourVehicle is Stationary
1.Shift into park (P) or neutral (N).
2.Turn the key to the off position.
3.Apply the parking brake.
Stopping the Engine When YourVehicle is Moving
WARNING: Switching off theengine when your vehicle is still movingresults in a significant decrease inbraking assistance. Higher effort isrequired to apply the brakes and to stopyour vehicle. A significant decrease insteering assistance could also occur. Thesteering does not lock, but higher effortcould be required to steer your vehicle.When you switch the ignition off, someelectrical circuits, for example airbags,also turn off. If you unintentionally switchthe ignition off, shift into neutral (N) andrestart the engine.
1.Switch the ignition off to stop theengine.
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•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate theside airbag system and affectperformance of the side airbag in a crash.
For fabric, carpets, cloth seats and seatsequipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional StrengthCarpet & Upholstery Cleaner.
•If grease or tar is present on thematerial, spot-clean the area first withMotorcraft Spot and Stain Remover. InCanada, use Motorcraft Multi-PurposeCleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate)or the ring will set.
•Do not use household cleaningproducts or glass cleaners, which canstain and discolor the fabric and affectthe flame retardant abilities of the seatmaterials.
Mirrors
Do not clean the housing or glass of anymirror with harsh abrasives, fuel or otherpetroleum or ammonia-based cleaningproducts.
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CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents whencleaning the steering wheel orinstrument panel to avoid contaminationof the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2.Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3.Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4.If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5.Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6.Dry the area with a clean, soft cloth.
REPAIRING MINOR PAINT
DAMAGE
We recommend that you contact anauthorized dealer to identify your vehiclecolor code. Authorized dealers havetouch-up paint to match your vehicle'scolor.
Before repairing minor paint damage, usea cleaner to remove particles such as birddroppings, tree sap, insect deposits, tarspots, road salt and industrial fallout.
Read the instructions before using cleaningproducts.
CLEANING THE WHEELS
1.Regularly clean them with a wheelcleaner. We recommend that you useFord approved wheel cleaner ifavailable.
2.Remove dirt and brake dust with asponge.
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