
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 29
Keep hands, children, pets, objects, and
clothing clear of the power assist steps
when in motion. The steps will reverse
direction if they encounter an obstruction
when opening or closing. Remove the
obstruction, then open and close the door
on the same side to complete the motion of
the assist steps. If the obstruction is not
cleared, the assist steps remain extended
while driving.
Extend or retract both power assist steps for
cleaning through the vehicle settings menu.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Enable/Disable
The power assist steps can be enabled or
disabled through the vehicle settings menu.
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument panel
near the windshield, indicates the status of
the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door or
the hood is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle. 2. Lock the vehicle in one of two ways:
.Use the remote key.
.With a door open, pressQon the
interior of the door.
3. After 30 seconds, the alarm system will arm and the indicator light will begin to
slowly flash. Pressing
Qon the remote
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
K
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door or the hood is opened
without first disarming the system. When
the alarm is activated, the turn signals flash
and the horn sounds for about 30 seconds.
The alarm system will then re-arm to
monitor for the next unauthorized event.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
104 Instruments and Controls
An indicator light on the outlet illuminates
when power is provided to the outlet and
no system fault is detected. The outlets will
not operate when the ignition is off, the
DC/AC switch is not pressed, or the plug is
not fully seated into the outlet.
If equipment is connected using more than
400 watts or a system fault is detected, a
protection circuit shuts off the power supply
and the indicator light turns off.
Do not use a power outlet with a missing or
damaged cover.
The power outlet is not designed for the
following, and may not work properly if
they are plugged in:
.Equipment with high initial peak wattage,
such as compressor-driven refrigerators
and electric power tools
.Other equipment requiring an extremely
stable power supply, such as
microcomputer-controlled electric blankets
and touch sensor lamps
.Medical equipment
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging on the center console in
front of the cupholders. The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0407.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0214. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/15/22
128 Instruments and Controls
Brake Pad Life display after replacing the
brake pads. SeeBrake Pad Life System
0 319.
Driver Information Center (DIC)
(Uplevel)
The DIC displays are shown in the center of
the instrument cluster in the Info app. See
Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108. The
displays show the status of many vehicle
systems.
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
oorp: Press to move left or right
between the interactive display zones in the
instrument cluster. Press the thumbwheel to
select.
worx: Use the thumbwheel to scroll up
or down in a list. Press the thumbwheel to
open a menu or select a menu item. Press
and hold to reset values on certain screens.
Info Page Options
The info pages on the DIC can be turned on
or off through the Options menu.
1. Press
oorpto scroll to the Options
application.
2. Scroll
worxto choose Info pages and
press the thumbwheel.
3. Scroll
worxto move through the list
of possible information displays.
4. Press the thumbwheel, while an item is highlighted, to select or deselect
that item.
The info pages can also be turned on or off
through the DIC page Info Page Options.
Info Pages
The following is the list of all possible DIC
info page displays. Some may not be
available for your particular vehicle. Some
items may not be turned on by default but
can be turned on through the Options app.
See “Info Page Options” earlier in this
section.
Speed : Shows the vehicle speed in either
kilometers per hour (km/h) or miles per
hour (mph).
Drive Summary : Displays the current
distance traveled, in either kilometers (km)
or miles (mi).
It also includes the Average Fuel Economy.
Average Fuel Economy shows the
approximate average liters per
100 kilometers (L/100 km), kilometers per
liter (km/L), or miles per gallon (mpg). This
number only reflects the approximate
Average Fuel Economy that the vehicle has
at that moment, and changes as driving
conditions change.
The timer shows the time in the current
drive cycle.
All values in the Drive Summary are
automatically reset each time the vehicle is
started.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
146 Lighting
Rear Reading Lamps
The rear reading lamps are over the rear
seats.
Press the lamp lens to turn the rear reading
lamps on or off.
Lighting Features
Entry Lighting
The interior lamps turn on when pressingK
on the remote key or opening any doors,
and the dome lamp control is in the door
position.
Some exterior lamps also turn on when
pressing
Kon the remote key or opening
any doors. Low-Beam lamps will only turn
on briefly at night, or in areas with limited
lighting. All lamps will gradually fade out after about
30 seconds.
Entry lighting can be disabled manually by
closing all doors, pressing
Qon the remote
key, or starting the vehicle.
This feature can be changed. On the
infotainment home page, select Settings
T
VehicleTVehicle Locator Lights.
Exit Lighting
Some exterior lamps and interior lamps turn
on when the driver door is opened after the
vehicle is turned off.
The exterior and interior lamps remain on
for a set amount of time, then automatically
turn off.
The interior lights turn on when the vehicle
is turned off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. On the
infotainment home screen, select Settings
T
VehicleTExit Lighting.
Battery Load Management
The vehicle has Electric Power Management
(EPM), which estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. The
voltmeter gauge or the voltage display on
the Driver Information Center (DIC),
if equipped, may show the voltage moving
up or down. This is normal. If there is a
problem, an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power that
is needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 155
Fade/Balance :Touch to adjust using the
controls on the infotainment display or by
tapping/dragging the crosshair.
Finding a Station
Seeking a Station
From the AM, FM, or SiriusXM screen, touch
7or6to search for the previous or next
strong station.
Browsing Stations
From the AM, FM, or SiriusXM screen, touch
Browse to list all available stations. Navigate
up and down through all stations by
scrolling the list. Touch the station you want
to listen to. Touch
Hto save the station
or channel as a favorite.
If equipped, touch Update Station List to
update the active stations in your area. Direct Tune
Access Direct Tune by touching the Tune
icon on the AM, FM, or SiriusXM screen to
bring up the keypad. Navigate up and down
through all frequencies using
7or6.
Directly enter a station or channel using the
keypad. When a new station or channel is
entered, the information about that station
or channel displays on the right side. This
information updates with each new valid
frequency tuned to.
The keypad grays out entries that do not
contribute to a valid frequency and
automatically places a decimal point within
the frequency number.
Touch (X) next to enter station to delete
one number at a time, touch and hold to
delete all numbers. A valid AM or FM station automatically
tunes to the new frequency but will not
close the direct tune display. When listening
to SiriusXM, touch Go after entering the
channel. Touch
Sorzat the top of the
display to exit out of Direct Tune.
Storing Radio Station Favorites
Favorites are displayed in the area at the
top of the display.
AM, FM, and SiriusXM Radio Stations :
Touch and hold Hold to Set or previously
stored station to overwrite it at the top of
the screen to store the current station or
channel as a favorite. Touch a saved favorite
to recall a favorite station or channel.
Favorites can also be stored by touching
H
in a station or channel list. It appears
highlighted once saved as a favorite.
The number of favorites displayed is
automatically adjusted by default, but can
be manually adjusted in Settings in the
System tab under Favorites and then Set
Number of Audio Favorites. It can also be
adjusted in Settings in the Apps tab under
Audio and then Set Number of Audio
Favorites.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 177
Climate and Air Quality
Adjusts different climate settings.
Collision/Detection Systems
Adjusts different driver assistance system
settings.
Comfort and Convenience
Adjusts different comfort and convenience
settings.
Lighting
Adjusts different lighting settings.
Power Door Locks
Adjusts different door lock settings.
Remote Lock, Unlock, and Start
Adjusts different remote lock settings.
Ride Height
Adjusts different ride height settings.
Power Assist Steps
Adjusts different running board settings.
Seating Position
Adjusts different seat settings.
Suspension
Adjusts different suspension settings.Trailering
Adjusts different trailering settings.
Teen Driver
See
Teen Driver 0179.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode: 1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Settings (Uplevel Radio)
To access the Settings menus: 1. Touch Settings on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options. 3. Touch to select the desired feature
setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
Sto go back.
The Settings menu may contain the
following:
Connections
The menu may contain the following:
Phones
Allows connecting to a different cell phone
or mobile device source, disconnect a cell
phone or media device, or delete a cell
phone or media device.
Wi-Fi Networks
Shows connected and available Wi-Fi
networks.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
188 Climate Controls
The fan, air delivery mode, air conditioning,
driver and passenger temperatures, and Sync
settings can be controlled by touching
CLIMATE on the infotainment home screen.
A selection can then be made on the front
climate control page displayed.
The fan speed setting appears briefly on the
display screen when the center stack climate
controls are adjusted.
Automatic Operation
The system automatically controls the fan
speed, air delivery, air conditioning, and
recirculation in order to heat or cool the
vehicle to the desired temperature.
When AUTO is lit, all four functions operate
automatically. Each function can also be
manually set and the selected setting is
displayed. Functions not manually set will
continue to be automatically controlled,
even if the AUTO indicator is not lit.
For automatic operation:1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Adjust the temperature
as needed for best comfort. To improve fuel efficiency and to cool the
vehicle faster, recirculation may be
automatically selected in warm weather.
The recirculation light will not come on
when automatically controlled. See
@
under
“Manual Operation” for more details.
Manual Operation
9:Press to increase or decrease the fan
speed. The fan speed setting appears on the
main display. Pressing either button cancels
automatic fan control and the fan is
controlled manually.
Press AUTO to return to automatic
operation.
Driver and Passenger Temperature Control :
The temperature can be adjusted separately
for the driver and passenger.
Turn the knob clockwise or counterclockwise
to increase or decrease the driver or
passenger temperature setting. The driver
side or passenger side temperature display
shows the temperature setting increasing or
decreasing. SYNC :
Press to link the passenger
temperature setting to the driver setting.
The SYNC indicator light will turn on. When
the passenger setting is adjusted, the SYNC
indicator light will turn off.
Air Delivery Mode Control : Press
z,Y,
or
[to change the direction of the
airflow. Any combination of the three
controls can be selected. An indicator light
comes on in the selected mode button.
Changing the mode cancels the automatic
operation and the system goes into manual
mode. Press AUTO to return to automatic
operation.
To change the current mode, select one or
more of the following:
z: Air is directed to the windshield,
outboard A/C outlets, and side window
outlets.
Y: Air is directed to the A/C outlets.
[:Air is directed to the floor outlets,
with some air directed to the windshield,
outboard A/C outlets, and side window
outlets.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
242 Driving and Operating
Irregular Objects Affecting ACC
ACC may have difficulty detecting the
following objects:
.Vehicles in front of your vehicle that have
a rear aspect that is low, small,
or irregular
.An empty truck or trailer that has no
cargo in the cargo bed
.Vehicles with cargo extending from the
back end
.Non-standard shaped vehicles, such as
vehicle transport, vehicles with a side car
fitted, or horse carriages
.Vehicles that are low to the road surface
.Objects that are close to the front of your
vehicle
.Vehicles on which extremely heavy cargo
is loaded in the cargo area or rear seat
ACC Automatically Disengages
ACC may automatically disengage and the
driver will need to manually apply the
brakes to slow the vehicle if:
.The front camera is blocked or visibility is
reduced.
.The Traction Control System (TCS) or
StabiliTrak/ESC system has activated or
been disabled.
.There is a fault in the system.
.A DIC message displays to indicate that
ACC is temporarily unavailable.
The ACC indicator will turn white when ACC
is no longer active.
In some cases, when ACC is temporarily
unavailable, regular cruise control may be
used. See “Switching Between ACC and
Regular Cruise Control” previously in this
section. Always consider driving conditions
before using either cruise control system.
Notification to Resume ACC
ACC will maintain a follow gap behind a
detected vehicle and slow your vehicle to a
stop behind that vehicle.
If the stopped vehicle ahead has driven
away and ACC has not resumed, the vehicle
ahead indicator will flash as a reminder to check traffic ahead before proceeding. In
addition, the left and right sides of the
Safety Alert Seat (if equipped) will pulse
three times, or three beeps will sound. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Collision/Detection Systems > Alert
Type > Adaptive Cruise Go Notifier.
When the vehicle ahead drives away, ACC
resumes automatically if the stop was brief.
If necessary, press RES+ or the accelerator
pedal to resume ACC. If stopped for more
than two minutes or if the driver door is
opened and the driver seat belt is
unbuckled, the ACC automatically applies the
Electric Parking Brake (EPB) to hold the
vehicle. The EPB status light will turn on.
See
Electric Parking Brake 0228. To release
the EPB, press the accelerator pedal.
A DIC warning message may display
indicating to shift to P (Park) before exiting
the vehicle. See Vehicle Messages 0134.
{Warning
If ACC has stopped the vehicle, and if ACC
is disengaged, turned off, or canceled, the
vehicle will no longer be held at a stop.
(Continued)