Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
6 Introduction
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0232.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0221.
Driver Mode Control 0232 (If Equipped).
2. Air Vents 0190.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0142.
Windshield Wiper/Washer 0101.
4. Head-Up Display (HUD) 0130 (If
Equipped).
5. Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108.
6. Shift Lever. See Automatic Transmission
0 218.
Range Selection Mode. See Manual Mode
0 220.
7. Light Sensor. See Automatic Headlamp
System 0140.
Vehicle Alarm System. See Vehicle
Security 029.
8. Infotainment Controls. See Overview
(Uplevel Radio) 0150 or
Overview (Base Radio) 0149.
9. Upper Glove Box. See Glove Box094.
10. Lower Glove Box. See Glove Box094. 11.
Climate Control Systems 0185 (If
Equipped).
Dual Automatic Climate Control System
0 187 (If Equipped).
12. Park Assist Switch (If Equipped). See Assistance Systems for Parking or Backing
0247.
Traction Control/Electronic Stability
Control 0230.
Hazard Warning Flashers 0141.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0231.
Power Assist Steps 028 (If Equipped).
Power Release Tailgate (If Equipped). See
Tailgate 021.
Express Window Down Button (If
Equipped). See Power Windows 039.
Tow/Haul Mode 0221 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
13. Power Outlet (Alternating Current) (If Equipped). See Power Outlets0102.
14. Power Outlet (Direct Current). See Power
Outlets 0102. 15.
USB Port 0158.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0278.
17. ENGINE START/STOP. See Ignition
Positions 0211.
18. Steering Wheel Controls 0151.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0126 or
Driver Information Center (DIC) (Uplevel)
0 128.
19. Horn 0101.
20. Hood Release. See Hood0305.
21. Steering Wheel Adjustment 0100 (Out
of View).
22. Cruise Control 0233.
Adaptive Cruise Control (Camera) 0235
(If Equipped).
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0100 (If
Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0117.
24. Electric Parking Brake 0228.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
172 Infotainment System
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 173
3. When the phone is first connected toactivate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
If equipped, verify your phone is wireless
compatible by visiting the Google Android
Auto or Apple CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay. 2. For first time connection, there are two
ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See Bluetooth (Pairing and Using a
Phone for Uplevel Radio) 0165 or
Bluetooth (Pairing and Using a Phone
for Base Radio) 0169 or
Bluetooth (Overview) 0165.
3. Make sure Wi-Fi and Bluetooth is turned on the phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone. The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Wireless CarPlay and/or Wireless Android
Auto may experience occasional service
disruption due to outside Wi-Fi interference.
To disconnect the phones wireless
projection:
1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4or the pencil icon next to the
phone to be disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, visit your
brand website. See Online Account0401 for
details.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
174 Infotainment System
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support and to see if your phone is
compatible, see https://support.google.com/
androidauto. For Apple CarPlay support and
to see if your phone is compatible, see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Apple CarPlay and Android Auto
(Uplevel Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
3. When the phone is first connected to activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch the next time the USB is connected. If not,
touch the Android Auto or Apple CarPlay
icon on the Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
426 Index
PassengerAirbag Status Indicator . . . . . . . . . . . . . . . . . 116
Compartment Air Filter . . . . . . . . . . . . . . . . 190
Sensing System . . . . . . . . . . . . . . . . . . . . . . . . . 65
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 121
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Phone Apple CarPlay andAndroid Auto . . . . . . . . . . . . . . . . . . . . 172, 174
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 165, 169
Pickup Conversion to Chassis Cab . . . . . . . . 302
Port USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Power Assist Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Protection, Battery . . . . . . . . . . . . . . . . . . . . . 147
Retained Accessory (RAP) . . . . . . . . . . . . . . 214
Seat Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 46
Steering Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Pregnancy, Using Seat Belts . . . . . . . . . . . . . . 59 Privacy
Vehicle Data Recording . . . . . . . . . . . . . . . . 408
Problems with Route Guidance . . . . . . . . . . 163
Program Courtesy Transportation . . . . . . . . . . . . . . . 404
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . . 266
Proposition 65 Warning California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Proposition 65 Warning, California . . . . . . . 370
Publication Ordering Information . . . . . . . . 406
R
Radiator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Radio AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . 154, 156
Frequency Statement . . . . . . . . . . . . . . . . . . 407
Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Camera Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Heated Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Locking Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Rearview Mirror
Truck Bed Camera . . . . . . . . . . . . . . . . . . . . . . 38
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . .35 Automatic Dimming . . . . . . . . . . . . . . . . . . . . 35
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . . . 46
Recognition Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Recommended Fluids and Lubricants . . . . . 392
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 394
Recreational Vehicle Towing . . . . . . . . . . . . . 374
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Remote
Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Key Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Replacing
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . 70
LATCH System Parts After a Crash . . . . . . 87
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 429
Towing (cont'd)Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Traction Control System (TCS)/ElectronicStability Control Light . . . . . . . . . . . . . . . . 122
Control/Electronic Stability Control . . . . 230
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Trademarks and License Agreements . . . . . .182
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 288
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Transfer Case Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . 311
Temperature Gauge . . . . . . . . . . . . . . . . . . . . . 114
Transportation Program, Courtesy . . . . . . . 404
Transporting
a Disabled Vehicle . . . . . . . . . . . . . . . . . . . . . 373
Items That Can Catch Fire . . . . . . . . . . . . . . 28
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Truck Bed Camera Rearview Mirror . . . . . . . 38
Truck-Camper Loading Information . . . . . . . 209 TTY Users
Customer Assistance . . . . . . . . . . . . . . . . . . . 401
Turn and Lane-Change Signals . . . . . . . . . . . .142
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
U
Uniform Tire Quality Grading . . . . . . . . . . . . 356
Universal Remote System . . . . . . . . . . . . . . . . .134Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Using Infotainment System . . . . . . . . . . . . . . . . . . 152
Navigation System . . . . . . . . . . . . . . . . . . . . . 160
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
V
VehicleAhead Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 121
Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Data Recording and Privacy . . . . . . . . . . . . 408
Identification Number (VIN) . . . . . . . . . . . . 395
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Vehicle (cont'd)
Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 30
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 163
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 114
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 119
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 264
Lights, Gauges, and Indicators . . . . . . . . . 106
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Wheels Alignment and Tire Balance . . . . . . . . . . . . 357
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355