Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
32 Keys, Doors, and Windows
Trailer-Tow Mirrors
Extending Mirrors
Trailer tow mirrors can extend out for better
visibility when towing a trailer.
If equipped, grasp the mirror housing firmly
and pull back in one motion, arching slightly
toward the rear of the vehicle.
To return the mirror to its original position,
reverse the motion.
Auxiliary Cargo Mirror Lamps
If equipped, cargo mirror lamps face
rearward to provide more light on the sides
of the vehicle, if needed. SeeExterior Cargo
Lamps 0144.
Advanced Trailering Vision System Side
Cameras
If equipped, the Advanced Trailering Vision
System side cameras are on the bottom of
the outside mirrors. See Surround Vision
System 0248.
Power Mirrors
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
138 Lighting
Lighting
Exterior Lighting
Exterior Lamp Controls . . . . . . . . . . . . . . . . 138
Exterior Lamps Off Reminder . . . . . . . . . . 140
Headlamp High/Low-Beam Changer . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Daytime Running Lamps (DRL) . . . . . . . . 140
Automatic Headlamp System . . . . . . . . . . 140
Hazard Warning Flashers . . . . . . . . . . . . . . . 141
Turn and Lane-Change Signals . . . . . . . . . 142
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Auxiliary Roof-Mounted Lamp . . . . . . . . . 143
Exterior Cargo Lamps . . . . . . . . . . . . . . . . . . 144
Interior Lighting
Instrument Panel IlluminationControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . 145
Lighting Features
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . 146
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Battery Load Management . . . . . . . . . . . . 146
Battery Power Protection . . . . . . . . . . . . . . 147
Exterior Lighting Battery Saver . . . . . . . . 147
Exterior Lighting
Exterior Lamp Controls
The exterior lamp controls are on the
instrument panel to the left of the steering
wheel.
O: Turns off the automatic headlamps and
Daytime Running Lamps (DRL). Turn the
headlamp control to
Oagain to turn the
automatic headlamps or DRL back on.
For vehicles first sold in Canada, off will only
work when the vehicle is in P (Park). AUTO :
Automatically turns on the
headlamps, parking lamps, taillamps,
instrument panel lights, roof marker lamps
(if equipped), front/rear sidemarker lamps,
and license plate lamps.
;: Turns on all lamps, except the
headlamps and fog lamps, if equipped.
For some trim levels and trucks first sold in
Canada, the headlamps may turn on with
the parking lamps.
2: Turns on the headlamps, the parking
lamps, taillamps, instrument panel lights,
roof marker lamps (if equipped), front/rear
sidemarker lamps, and license plate lamps.
#: If equipped, turns on the fog lamps.
See Fog Lamps 0142.
IntelliBeam System
If equipped, this system turns the vehicle
high-beam headlamps on and off according
to surrounding traffic conditions.
The system turns the high-beam headlamps
on when it is dark enough and there is no
other traffic present.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Lighting 143
Some localities have laws that require the
headlamps to be on with the fog lamps.
Task Lighting
If equipped, task lighting projects light from
the outside mirrors away from the vehicle.
While the vehicle is parked, press
Kto
select one of the following options:
.Left and Right Task Lights Illuminated
.Left Task Light Illuminated
.Right Task Light Illuminated
.Left and Right Task Lights Off
If the vehicle leaves a parked position, the
lights will immediately turn off. If the vehicle is off, the lights will stay on
for approximately 10 minutes.
If any Task lights are on, if the button has
not been pressed after approximately
5 seconds, pressing it again will turn off all
Task Lights.
Auxiliary Roof-Mounted Lamp
If equipped, this button includes wiring
provisions for a dealer or a qualified service
center to install an auxiliary roof lamp.
Work Truck and Custom
Base Level
For information on roof-mounted emergency
lamp installation, see www.gmupfitter.com
or contact your dealer.
If the vehicle has this button, the vehicle
may have the snow plow prep package. See
Add-On Electrical Equipment 0300.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
152 Infotainment System
The favorites and volume switches are on
the back of the steering wheel.1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone for Uplevel Radio) 0165 or
Bluetooth (Pairing and Using a Phone for
Base Radio) 0169 or
Bluetooth (Overview) 0165.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0160.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0163.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play requires
you to sign into a Google Account and have
internet connectivity in your vehicle. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.
Settings
Touch the Settings icon to display the
Settings menu. See Settings (Uplevel Radio)
0 177 orSettings (Base Radio) 0175.
Apple CarPlay
If equipped, touch the Apple CarPlay icon to
activate Apple CarPlay after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0172 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0174.
Android Auto
If equipped, touch the Android Auto icon to
activate Android Auto after a supported
device is connected. See Apple CarPlay and
Android Auto (Base Radio) 0172 or
Apple CarPlay and Android Auto (Uplevel
Radio) 0174.
Shortcut Tray
For uplevel radios, the shortcut tray is left
of the display. It shows up to five
applications.
For base radios, the shortcut tray is near the
bottom of the display. It shows up to four
applications.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
154 Infotainment System
Fling or swipe is used to scroll through a
list, pan the map, or change page views. Do
this by placing a finger on the display then
moving it rapidly up and down or right
and left.
Spread
Spread is used to zoom in on a map, certain
images, or a web page. Place finger and
thumb together on the display, then move
them apart.Pinch
Pinch is used to zoom out on a map, certain
images, or a web page. Place finger and
thumb apart on the display, then move
them together.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
For vehicles with high gloss surfaces or
vehicle displays, use a microfiber cloth to
wipe surfaces. Before wiping the surface
with the microfiber cloth, use a soft bristle
brush to remove dirt that could scratch the
surface. Then use the microfiber cloth by
gently rubbing to clean. Never use window
cleaners or solvents. Periodically hand wash
the microfiber cloth separately, using mild
soap. Do not use bleach or fabric softener.
Rinse thoroughly and air dry before
next use.
Software Updates
Over-the-Air Software Updates
If equipped, see
“Updates”underSettings
(Uplevel Radio) 0177 orSettings (Base
Radio) 0175 for details on software updates.
Radio
AM-FM Radio (Base Radio)
Playing the Radio
From the Home Page, touch the Audio icon
to display the active audio source page.
Choose from a list of the three most
recently used sources listed at the left side
of the screen. Choose More to display a list
of available Sources. Examples of available
sources are AM, FM, SiriusXM (if equipped),
MyMedia, USB, AUX (if equipped), and
Bluetooth.
Infotainment System Sound Menu
From any of the audio source main pages,
touch Sound to display the following:
Equalizer : Touch to adjust Bass, Midrange,
and Treble using the controls on the
infotainment display.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 215
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Vehicle Shutdown
Your vehicle is equipped with a sophisticated
on-board system to diagnose any potential
issues. Many of these operations can occur
after you shut off the engine. You may hear
fans, pumps, solenoids, etc. running for an
extended period after you shut down.
Shifting Into Park
{Warning
Parking on grades with poor traction such
as ice, snow, mud, or gravel may cause
the vehicle to unintentionally move and
could result in injury, death, and/or
vehicle damage. If equipped with
four-wheel drive, use AUTO or 4 (High) to
provide additional traction. Be sure to(Continued)
Warning (Continued)
apply the parking brake. SeeElectric
Parking Brake 0228 and
Four-Wheel Drive 0221.
{Warning
It can be dangerous to get out of the
vehicle if the shift lever is not fully in
P (Park) with the parking brake firmly set.
The vehicle can roll. If you have left the
engine running, the vehicle can move
suddenly. You or others could be injured.
To be sure the vehicle will not move,
even when you are on fairly level ground,
use the steps that follow. With
four-wheel drive, if the transfer case is in
N (Neutral), the vehicle will be free to
roll, even if the shift lever is in P (Park).
Be sure the transfer case is in a drive
gear. If towing a trailer, see Driving
Characteristics and Towing Tips 0270.
1. Hold the brake pedal down, then set the parking brake. See Electric Parking Brake
0 228. 2. Move the shift lever into P (Park) by
pulling the shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case, if equipped, is in a drive gear, not in N (Neutral).
4. Turn the vehicle off.
5. Take the remote key with you.Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear –not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 269
Filling the Tank (Chassis Cab and
Box Delete Models)
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
An arrow on the fuel gauge indicates which
side of the vehicle the fuel fill is on. See
Fuel Gauge0111.
{Warning
Fuel vapors and fuel fires burn violently
and can cause injury or death.
Follow these guidelines to help avoid
injuries to you and others:
.Read and follow all the instructions on
the fuel pump island.
.Turn off the engine when refueling.
.Keep sparks, flames, and smoking
materials away from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices while
refueling.
.Do not re-enter the vehicle while
pumping fuel.
(Continued)
Warning (Continued)
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle, touch a
metallic object to discharge static
electricity from your body.
.Fuel can spray out if the fuel cap is
opened too quickly. This spray can
happen if the tank is nearly full, and is
more likely in hot weather. Open the
fuel cap slowly and wait for any hiss
noise to stop, then unscrew the cap all
the way.
Turn the fuel cap counterclockwise to
remove. Fully insert and latch the fill nozzle,
begin fueling. For models with dual fuel
tanks, the fuel gauge shows an average of
both tanks. When refueling, refuel the
primary front tank first, then add fuel to the
auxiliary rear tank.
{Warning
Overfilling the fuel tank by more than
three clicks of a standard fill nozzle may
cause: (Continued)
Warning (Continued)
.Vehicle performance issues, including
engine stalling and damage to the fuel
system.
.Fuel spills.
.Under certain conditions, fuel fires.
Be careful not to spill fuel. Wait five seconds
after you have finished pumping before
removing the fill nozzle. Clean fuel from
painted surfaces as soon as possible. See
Exterior Care 0377. Reinstall the cap by
turning it clockwise until it clicks.
{Warning
If a fire starts while you are refueling, do
not remove the fill nozzle. Shut off the
flow of fuel by shutting off the pump or
by notifying the station attendant. Leave
the area immediately.
Caution
If a new fuel cap is needed, get the right
type of cap from your dealer. The wrong
type of fuel cap may not fit properly,
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
282 Driving and Operating
to the attaching points on the bumper;
otherwise, safety chains should be attached
to holes on the trailer hitch.
Cross the safety chains under the tongue of
the trailer to help prevent the tongue from
contacting the road if it becomes separated
from the hitch. Always leave enough slack in
the safety chains to allow the combination
to turn. Never allow safety chains to drag
on the ground.
Trailer Brakes
Loaded trailers over 900 kg (2,000 lb) must
be equipped with brake systems and with
brakes for each axle. Trailer braking
equipment conforming to Canadian
Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may require
trailers to have their own braking system if
the loaded weight of the trailer exceeds
certain minimums that can vary from state
to state. Read and follow the instructions for
the trailer brakes so they are installed,
adjusted, and maintained properly. Never
attempt to tap into your vehicle's hydraulicbrake system. If you do, both the vehicle
antilock brakes and the trailer brakes may
not function, which could result in a crash.
Auxiliary Battery
If equipped, the vehicle's auxiliary battery
can be used to supply electrical power to
additional equipment that may be added,
such as a slide-in camper.
Locate the auxiliary battery connector under
the hood on the driver side of the vehicle,
next to the engine compartment fuse block.
Follow the proper installation instructions
included with any electrical equipment that
is installed.
Caution
To prevent draining the auxiliary battery,
always turn off electrical equipment
when not in use and do not use any
equipment that may exceed the
maximum amperage rating of 30 amps.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a trailer
connector on the rear bumper, a seven-wire
trailering harness is tied to the vehiclesframe. The harness requires the installation
of a trailer connector, which is available
through your dealer.
Use only a round, seven-wire connector with
flat blade terminals meeting SAE J2863
specifications for proper electrical
connectivity.
The seven-wire harness contains the
following trailer circuits:
Stop/Turn
Signal Left Yellow/Blue
Stop/Turn Signal
Right Green/Violet
Tail/Parking Lamps Gray/Brown
Reverse Lamps White/Green
Battery Feed Red/Green
Ground White
Electric Trailer Brake Blue
Heavy-Duty Trailer Wiring Harness Package
If equipped, the trailer wiring harness, with
a seven-pin connector and a four-pin
connector, is mounted on the vehicle's rear
bumper.