Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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332 Vehicle Care
damage. Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an electrical
problem and not snow or ice, be sure to get
it fixed.
Fuses and Circuit Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit breakers.
This greatly reduces the chance of damage
caused by electrical problems.
{Danger
Fuses and circuit breakers are marked
with their ampere rating. Do not exceed
the specified amperage rating when
replacing fuses and circuit breakers. Use
of an oversized fuse or circuit breaker can
result in a vehicle fire. You and others
could be seriously injured or killed.
{Warning
Installation or use of fuses that do not
meet GM’s original fuse specifications is
dangerous. The fuses could fail, and result
in a fire. You or others could be injured
or killed, and the vehicle could be
damaged.
See Accessories and Modifications 0304 and
General Information 0304.
To check or replace a blown fuse, see
Electrical System Overload 0330.
Engine Compartment Fuse Block
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
The engine compartment fuse block is in the
engine compartment on the driver side of
vehicle.
Lift the cover to access the fuse block.
Caution
Spilling liquid on any electrical
component on the vehicle may damage
it. Always keep the covers on any
electrical component.
A fuse puller is available in the left
instrument panel end cap.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 335
FusesUsage
78 Engine Control Module
79 Cabin Cool Pump 17W (LD)/Auxiliary
Battery (HD)
80 Powertrain Sensor 1 (DSL)
81 Trailer Stop/Turn Lamp Right
82 Trailer Interface Module 1
83 FTZM 1
84 Trailer Battery 85 –
86 Engine Control Module 87 Injector B Even
88 O2 B Sensor
89 O2 A Sensor
90 Injector A Odd 91 Engine Control Module Throttle Control (HD) Fuses
Usage
92 Cool Fan Clutch (HD DSL)/Aeroshutter
(LD/HD)
Relays Usage
5 Rear Window Defogger
18 DC/AC Inverter
23 Fuel Heater (DSL)
35 Parking Lamp
36 Run/Crank
43 Secondary Axle Motor
59 A/C Clutch
64 Starter Motor (LD)/Cool Fan Clutch (HD DSL)
70 Starter Pinion (LD Gas)/ Starter Motor (HD)
77 PowertrainInstrument Panel Fuse Block (Left)
The left instrument panel fuse block access
door is on the driver side edge of the
instrument panel.
The vehicle may not be equipped with all of
the fuses, relays, and features shown.
Pull off the cover to access the fuse block.
A fuse puller is available on the left
instrument panel end cap.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
336 Vehicle Care
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Fuses Usage
F1 Rear Heated Seats Left/ Right
F3 –
F4 –
F5 Spare/MFEG –
Multifunction End Gate
F6 Heated and Ventilated Seats Left/Right
F8 –
F9 Passive Entry Passive Start/ Spare
F10 –
F11 –
F12 Passenger Power Seat
F13 Export Power Take Off/ Special Equipment Option 1
F14 –
F15 –
F16 AMP –Amplifier
F17 –
F18 – Fuses
Usage
F20 Endgate F22 Rear Sliding Window
F23 –
F24 –
F25 –
F26 –
F27 –
Circuit
Breakers Usage
CB1 –
Relays Usage
K1 Rear Sliding Window Open
K2 Rear sliding Window Close
K3 MFEG Major 1 –
Multifunction End Gate
Major 1
K4 MFEG Minor 1 –
Multifunction End Gate
Minor 1
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 337
RelaysUsage
K5 MFEG Minor 2 –
Multifunction End Gate
Minor 2
K6 MFEG Major 2 –
Multifunction End Gate
Major 2
K7 –
K8 –Instrument Panel Fuse Block
(Right)
The right instrument panel fuse block access
door is on the passenger side edge of the
instrument panel.
Pull off the cover to access the front of the
fuse block.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
338 Vehicle Care
To access the back of the fuse block:
1. Push the tab at the top of fuseblock down.
2. Pull the top of the fuse block outward.
3. Reverse Steps 1–2 to reinstall.
Back
The vehicle may not be equipped with all of
the fuses, relays, and features shown. Fuses Usage
F1 Right Doors
F2 Left Doors
F3 –
F4 ELM 2 –Electronic Lighting
Module 2
F5 ELM 7 –Electronic Lighting
Module 7
F6 Front Blower
F8 LF Window Switch
F10 Steering Tilt (LD)/UVM (HD)/Electronic Lighting
Module 5
F11 VPM/OHC Camera
F12 CGM/TCP/COL LCK/ DMS (LD)
F14 –
F17 Steering Wheel Controls
F18 –
F19 –
F20 –
F21 –
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 339
FusesUsage
F22 Heated Steering Wheel
F23 –
F24 –
F25 SPOT LAMP LT/RT (LD)
F26 USB Ports/Special Equipment Option Retained
Accessory Power
F27 Accessory Power Outlet/ Retained Accessory Power
F28 Accessory Power Outlet/ Battery
F30 SDM/ICS/IPC/HUD/HMDTY (HD)/HDLM (LD)
F31 BCM 2 –Body Control
Module 2
F32 RFA WCM AUX JACK/CSM AUX JACK/TBCS
F33 BCM 4 –Body Control
Module 4
F34 –
F40 –
F41 – Fuses
Usage
F42 Electric Park Brake Switch
F43 –
F44 Shifter Interface Board (LD) F45 Radio Lo
F46 –
F47 –
F48 Transmission Control Module
F49 Body Control Module 1 F50 –
F51 Battery 1 (HD)
F52 Battery 2 (HD)
F53 –
F54 Sunroof F55 Driver Power Seat
F56 DC DC TRANS 1 (LD) F57 DC DC TRANS 2 (LD)
F58 – Circuit
Breakers Usage
1 Accessory Power Outlet 1
2 –
3 –
4 –
Relays Usage
K1 –
K2 Retained Accessory Power/ Accessory 1
K4 –
K5 –
Wheels and Tires
Tires
Every new GM vehicle has high-quality
tires made by a leading tire
manufacturer. See the warranty manual
for information regarding the tire
warranty and where to get service. For
additional information refer to the tire
manufacturer.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Customer Information 401
The Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Chevrolet is committed to assisting
customers. Visit us online at
www.chevrolet.com/support (U.S.) or
www.my.chevrolet.ca (Canada) to chat with
us or find answers to commonly asked
questions, tips, vehicle how-to instructions,
and available support.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
TTY: Dial 711 relay service and contact
1-800-833-2438
Roadside Assistance: 1-800-243-8872
Canada
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Chevrolet is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Chevrolet Account (U.S.) at
chevrolet.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a preferred dealer and view
locations, maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0395.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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402 Customer Information
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Chevrolet Rewards points.
F: Chat with online help representatives.
Visit chevrolet.com and create an account
today.
Chevrolet Owner Centre (Canada)
mychevrolet.ca
Visit the Chevrolet Owner Centre at
mychevrolet.ca (English) or my.chevrolet.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone (TTY):
1-888-889-2438.)
For Canadian-purchased vehicles, call
1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.