Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/17/23
Driving and Operating 293
Utility Interruption of Charging
This vehicle responds to requests through
the utility company to limit or completely
block electrical power grid use. This feature
is inactive during DC charging. A utility
interruption will lengthen the vehicle
charge time.
When electrical grid power is completely
blocked, the vehicle will not charge until the
utility interruption has expired. The vehicle
should be left plugged in so that the vehicle
will automatically resume charging.
Changing the charge mode to Charge Now
or performing a delayed charging override
will not disable a utility interruption.
A message will display on the instrument
cluster indicating that a utility interruption
has occurred.
Charging Station Troubleshooting
If the vehicle does not charge after being
plugged in to a residential 240-volt charging
station:1. Verify that the charge mode is set to Charge Now.
2. Verify that the charging station circuit breaker is not tripped. 3. Plug the portable charge cord into the
wall outlet, verify that the indicator light
on the charge cord is solid green, and
connect it to the vehicle. See “Charge
Cord Status Indicators” inCharge Cord
0 286.
4. If the vehicle charges with the portable charge cord and a different 240-volt
charging station, such as a public station,
there may be a problem with the
charging station. Contact the charging
station manufacturer for service.
Electrical Requirements for
Battery Charging
The vehicle is designed for compatibility
with most standard vehicle charging
equipment in the region of sale. Check for
charger compatibility before purchasing a
charger
The portable charge cord defaults to
120 volts and 8 amps. Have the outlet
inspected before changing to 12 amps on the
Charging Screens. If 12 amps is selected, a
pop-up will show on the infotainment
display to confirm the change to 12 amps.
See the “Active Charging” section under
Charging 0123.
Caution
Do not use portable or stationary backup
generating equipment to charge the
vehicle. This may cause damage to the
vehicle's charging system. Only charge
the vehicle from utility supplied power.
Trailer Towing
General Towing Information
Only use towing equipment that has been
designed for the vehicle. Contact your dealer
or trailering dealer for assistance with
preparing the vehicle to tow a trailer. Read
the entire section before towing a trailer.
To tow a disabled vehicle, see Transporting
a Disabled Vehicle 0378. To tow the vehicle
behind another vehicle such as a motor
home, see Recreational Vehicle Towing
0 379.
