Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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316 Driving and Operating
Light Test
Touch Start Light Test to cycle the trailer
lights on and off to determine if they are
working. The test follows this sequence:1. The running lights turn on first and remain on throughout the sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and 45 seconds, or until the
test deactivates.
Touch Stop to manually stop the test. The
test automatically ends after one minute
and 45 seconds.
The Light Test also deactivates when any of
the following occur:
.The vehicle is turned off.
.The vehicle is shifted out of P (Park).
.The brake pedal is pressed.
.The turn signal is activated.
.The hazard warning flashers are activated.
Tires
Tire Pressure and Temperature
If the TTPMS sensor-to-vehicle learn process
was completed, the status view displays the
current tire pressure and temperature of the
trailer tires related to the active Trailer
Profile. See "Trailer Tire Monitoring"
previously in this section. If a tire pressure is
low or high, the color of the pressure value
turns amber. If a sensor malfunctions, the
values display as dashed lines.
‐ Under the Tires view, touch to set up the
TTPMS for the Trailer Profile. See “Trailer
Tire Monitoring” previously in this section
for details on the setup. Touch Sensor
Setup if the trailer tires were rotated or if
the tire pressure sensors in the tires were replaced for this Trailer Profile. The
vehicle needs to relearn the tire sensors
and their locations. See
“Trailer Tire
Monitoring” previously in this section.
‐ Touch Alerts to view all active alerts.
If the infotainment screen displays
"Service Trailer Tire Pressure Monitoring
System," the vehicle needs to be taken to
a dealer for service.
‐ Touch Settings to view trailer tire
monitoring settings. Touch Tire Speed
Alert to turn on or off the tire speed
alert. Touch Tire Age Reminder to turn on
or off tire age reminder. Touch Target Tire
Pressure to change the recommended tire
pressure for the trailer’s tires. This
changes the number at which the vehicle
displays alerts related to trailer tire
pressure.
Maintenance
On the Status view, touch the tools icon to
access a list of maintenance reminders for
the Trailer Profile.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Driving and Operating 319
Profile is active. The Trailer Tire Pressure
Monitoring System or maintenance
reminders cannot be set up for a Guest
Trailer Profile. The Guest Trailer Profile
cannot be edited.
Accessory/No Trailer
If the Accessory/No Trailer Profile is active,
alerts are not sent and the system does not
track mileage. The Trailer Tire Pressure
Monitoring System or maintenance
reminders cannot be set up for the
Accessory/No Trailer Profile. The Accessory/
No Trailer profile cannot be edited.
No Trailer Connected
When there is no trailer connected, Trailer
Profiles cannot be activated but most
options can be edited.
Trailer Brake Gain Memory
The system can store the brake gain setting
of a Trailer Profile or a Guest Trailer Profile.
When a Trailer Profile or Guest Trailer Profile
is selected, and a brake gain setting is set
for that Trailer Profile, the system recalls the
stored brake gain value.If a Trailer Profile is already active and the
brake gain setting had been set for that
Trailer Profile, the system recalls the stored
brake gain value whenever the vehicle is
turned on.
If there was an error in setting the brake
gain for a Trailer Profile, there is a
notification. This pop-up does not appear if
the Guest Trailer Profile is active or if there
is no trailer connected.
Trailer brake gain should be set for a specific
trailering condition and must be adjusted
anytime vehicle loading, trailer loading,
or road surface conditions change.
Editing a Trailer Profile
Touch the trailer profile icon/name in the
Status View to access the Trailer
Profile view:
.Trailer Name
.Total Mileage
.Set as Default Trailer
.GCW Alert
.Tow/Haul Mode Reminder Alert
.Theft Alert
.Delete/Remove Trailer
Trailer Name
Touch to edit the Trailer Profile’s name. Use
at least one character and no spaces.
Total Mileage
Touch to edit the Trailer Profile’s mileage.
Touch Reset to reset trailer mileage to zero,
or enter a new mileage value and
touch Save.
Effect on Maintenance Reminders
If the mileage is reset or changed, and
mileage has already accumulated, any
maintenance reminders that have been set
up adjust accordingly.
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Vehicle Care 329
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0395.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir is filled
with GM approved DOT 4 brake fluid as
indicated on the reservoir cap. See
Underhood Compartment Overview 0325 for
the location of the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a level
surface, the brake fluid level should be
between the minimum and maximum marks
on the brake fluid reservoir. There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 0115.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0389.
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Vehicle Care 331
Warning (Continued)
structure or anything that can burn.
Ventilate the vehicle by opening a
window or a door.
Contact Customer Assistance as soon as
possible to determine whether an
inspection is needed. SeeCustomer
Assistance Offices 0398.
If the vehicle is in a crash, the sensing
system may shut down the high voltage
system. When this occurs, the high voltage
battery is disconnected and the vehicle will
not start. The SERVICE VEHICLE SOON
message in the Driver Information Center
(DIC) will display. Before the vehicle can
operate again, it must be serviced at your
dealer. If a crash occurs or an airbag(s)
inflates, see “If a Crash Occurs” under
Collision Damage Repair 0402 and
What Will You See after an Airbag Inflates?
0 64 for additional information.
Keep the vehicle plugged in, even when fully
charged, to keep the high voltage battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold. Propulsion power may be reduced in
extremely cold temperatures, or if the high
voltage battery is too cold. The message
BATTERY TOO COLD, PLUG IN TO WARM will
display. If the message displays, a level 2
charger is required to heat the battery to a
minimum temperature to enable propulsion
or charging.
A vehicle cover, which can reduce sun
loading on the vehicle and improve high
voltage battery life, is available from your
dealer.
See
Radio Frequency Statement 0404.
Federal Communications Commission (FCC)
Radiation Exposure Statement
This equipment has been evaluated to be
installed and operated at a minimum
distance of 5.7 cm (2.2 in) between the
device and your body. The vehicle design
ensures this distance is maintained during
normal use. Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment. Innovation, Science, and Economic
Development (ISED) Radiation Exposure
Statement
This equipment complies with RSS-102
radiation exposure limits set forth for an
uncontrolled environment. This equipment
should be installed and operated with a
minimum distance of 5.7 cm (2.2 in) between
the radiator and any part of your body. The
vehicle design ensures this distance is
maintained during normal use. Changes or
modifications to any of these systems by
other than an authorized service facility
could void authorization to use this
equipment.
Vehicle Storage
The best way to store the vehicle for any
length of time is to plug in the charge cord
and leave it plugged in. The vehicle
monitors and maintains the 12-volt battery
daily. It is okay to leave the vehicle plugged
in for extended periods of time. Once
charged to full, very little energy is required
to maintain the 12-volt battery and high
voltage battery.
If it is not possible to charge the vehicle
with the charge cord left plugged in, be sure
to fully charge the high voltage battery
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 357
Lightly coat the inner diameter of the
wheel hub opening with wheel bearing
grease after a wheel change or tire
rotation to prevent corrosion or rust
build-up.
{Warning
Do not apply grease to the wheel
mounting surface, wheel conical
seats, or the wheel nuts or bolts.
Grease applied to these areas could
cause a wheel to become loose or
come off, resulting in a crash.
When It Is Time for New Tires
Factors, such as maintenance, temperatures,
driving speeds, vehicle loading, and road
conditions affect the wear rate of the tires.
Treadwear indicators are one way to tell
when it is time for new tires. Treadwear
indicators appear when the tires have only
1.6 mm (1/16 in) or less of tread remaining.
See Tire Inspection 0355 and
Tire Rotation 0356.
The rubber in tires ages over time. This also
applies to the spare tire, if the vehicle has
one, even if it is never used. Multiple factors
including temperatures, loading conditions,
and inflation pressure maintenance affect
how fast aging takes place. GM recommends
that tires, including the spare if equipped,
be replaced after six years, regardless of tread wear. To identify the age of a tire, use
the tire manufacture date, which is the last
four digits of the DOT Tire Identification
Number (TIN) molded into one side of the
tire sidewall. The last four digits of the TIN
indicate the tire manufactured date. The
first two digits represent the week and the
last two digits, the year. For example, the
third week of the year 2020 would have a
4-digit DOT date of 0320. Week 01 is the
first full week (Sunday through Saturday) of
each year.Vehicle Storage
Tires age when stored normally mounted on
a parked vehicle. Park a vehicle that will be
stored for at least a month in a cool, dry,
clean area away from direct sunlight to slow
aging. This area should be free of grease,
gasoline, or other substances that can
deteriorate rubber.
Parking for an extended period can cause
flat spots on the tires that may result in
vibrations while driving. When storing a
vehicle for at least a month, remove the
tires or raise the vehicle to reduce the
weight from the tires.
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Service and Maintenance 389
The Additional Required Services are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0193.
.Are driven on reasonable road surfaces
within legal driving limits.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See Doing Your
Own Service Work 0324.
Maintenance Schedule
Rotate Tires and Perform Required
Services Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important. Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the
wheel alignment. See
When It Is Time for
New Tires 0357 and
Wheel Replacement 0360.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 390.
.Lubricate body components. See Exterior
Care 0379.
Additional Required Services —Normal
Service
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every two years, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy
traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter. Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See
Gas Strut(s)0334.
Every 240 000 km (150,000 mi)
.Drain and fill vehicle coolant circuits. Or
every five years, whichever comes first.
See Cooling System 0327.
Severe Conditions Requiring More
Frequent Maintenance*
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service.
Additional Required Services —Severe
Service
Every 72 000 km (45,000 mi)
.Change electric drive unit fluid. See
Recommended Fluids and Lubricants
0 392.
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Customer Information 397
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) AUTO LINE
Program to enforce your rights. The BBB AUTO LINE Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive
disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited
Warranty. Although you may be required to
resort to this informal dispute resolution
program prior to filing a court action, use of
the program is free of charge and your case
will generally be heard within 40 days.
If you do not agree with the decision given
in your case, you may reject it and proceed
with any other venue for relief available
to you.
You may contact the BBB AUTO LINE
Program using the toll-free telephone
number or write them at the following
address:
BBB AUTO LINE a Division of
BBB National Programs, Inc.
1676 International Drive
Suite 550
McLean, VA 22102
Telephone: 1-800-955-5100
www.bbbautoline.org
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
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400 Customer Information
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Tow from a Public Road or Highway: Tow
to the nearest certified Chevrolet EV
dealer for warranty service, or if the
vehicle was in a crash and cannot be driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
If the vehicle is out of charge, Roadside
will tow the vehicle to the nearest
charging station or to the customer’s
home, whichever is closest.
.Flat Tire Change:
Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner’s
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Contact Chevrolet Roadside Assistance for
Trip Interruption eligibility at the time of
vehicle disablement.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian Vehicles
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km (93 mi) from where
the trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.