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Vehicle Care 331
Warning (Continued)
structure or anything that can burn.
Ventilate the vehicle by opening a
window or a door.
Contact Customer Assistance as soon as
possible to determine whether an
inspection is needed. SeeCustomer
Assistance Offices 0398.
If the vehicle is in a crash, the sensing
system may shut down the high voltage
system. When this occurs, the high voltage
battery is disconnected and the vehicle will
not start. The SERVICE VEHICLE SOON
message in the Driver Information Center
(DIC) will display. Before the vehicle can
operate again, it must be serviced at your
dealer. If a crash occurs or an airbag(s)
inflates, see “If a Crash Occurs” under
Collision Damage Repair 0402 and
What Will You See after an Airbag Inflates?
0 64 for additional information.
Keep the vehicle plugged in, even when fully
charged, to keep the high voltage battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold. Propulsion power may be reduced in
extremely cold temperatures, or if the high
voltage battery is too cold. The message
BATTERY TOO COLD, PLUG IN TO WARM will
display. If the message displays, a level 2
charger is required to heat the battery to a
minimum temperature to enable propulsion
or charging.
A vehicle cover, which can reduce sun
loading on the vehicle and improve high
voltage battery life, is available from your
dealer.
See
Radio Frequency Statement 0404.
Federal Communications Commission (FCC)
Radiation Exposure Statement
This equipment has been evaluated to be
installed and operated at a minimum
distance of 5.7 cm (2.2 in) between the
device and your body. The vehicle design
ensures this distance is maintained during
normal use. Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment. Innovation, Science, and Economic
Development (ISED) Radiation Exposure
Statement
This equipment complies with RSS-102
radiation exposure limits set forth for an
uncontrolled environment. This equipment
should be installed and operated with a
minimum distance of 5.7 cm (2.2 in) between
the radiator and any part of your body. The
vehicle design ensures this distance is
maintained during normal use. Changes or
modifications to any of these systems by
other than an authorized service facility
could void authorization to use this
equipment.
Vehicle Storage
The best way to store the vehicle for any
length of time is to plug in the charge cord
and leave it plugged in. The vehicle
monitors and maintains the 12-volt battery
daily. It is okay to leave the vehicle plugged
in for extended periods of time. Once
charged to full, very little energy is required
to maintain the 12-volt battery and high
voltage battery.
If it is not possible to charge the vehicle
with the charge cord left plugged in, be sure
to fully charge the high voltage battery
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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342 Vehicle Care
FusesUsage
F10 WCM_VKM –Wireless
Charger Module
TVR_APA_PFA
F11 2ND HTD SEAT –2nd Row
Heated Seat
2ND HTD SEAT –2nd Row
Heated Seat 1
F12 SPARE
F13 TPIM TPIM 2
F14 SPARE F15 SPARE
F16 Tonneau Accessory F17 SDM_AOS SRR
F18 SPARE
F19 SPARE
F20 OBCM 2 MSM
F21 HSM ROW HSM ROW 1 Fuses
Usage
F22 SPARE
F23 MJR END HIGH
F24 TPIM 1 & VBAT 1 –Traction
Power Inverter Module 1
F25 SPARE
F26 TPIM 2 & VBAT 1 –Traction
Power Inverter Module 1
F27 DSP
F28 ELM 7 –Exterior Lighting
Module 7
F29 SPARE
F30 MJR END LOW F31 ELM 2 –Exterior Lighting
Module 2
F32 RFR/PLCM
F33 MIDGATE CONTROL LOW
F34 ACP_VPM F35 AMP –Amplifier
F36 CO-DRVR_PWR_ST F37 SPARE Fuses
Usage
F38 ELM 6 –Exterior Lighting
Module 6
F39 RT WNDW –Right Hand
Power Window
F40 LT WNDW –Left Hand
Power Window
Circuit
Breakers Usage
CB01 –
CB02 –
Instrument Panel Fuse Block
(Right)
The instrument panel fuse block is located
behind the glove box. It is accessible by
removing the hush panel located underneath
the glove box. To remove the hush panel,
remove the four push-pins that secure the
hush panel.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 361
Your dealer will know the kind of wheel that
is needed.
Each new wheel should have the same
load-carrying capacity, diameter, width,
offset, and be mounted the same way as
the one it replaces.
Replace wheels, wheel bolts, wheel nuts,
or Tire Pressure Monitor System (TPMS)
sensors with new GM original equipment
parts.
{Warning
Using the wrong replacement wheels,
wheel bolts, or wheel nuts can be
dangerous. It could affect the braking and
handling of the vehicle. Tires can lose air
and cause loss of control, resulting in a
crash. Always use the correct wheel,
wheel bolts, and wheel nuts for
replacement.
{Warning
Replacing a wheel with a used one is
dangerous. How it has been used or how
far it has been driven may be unknown.(Continued)
Warning (Continued)
It could fail suddenly and cause a crash.
When replacing wheels, use a new GM
original equipment wheel.
Caution
The wrong wheel can also cause
problems with bearing life, brake cooling,
speedometer or odometer calibration,
headlamp aim, bumper height, vehicle
ground clearance, and tire or tire chain
clearance to the body and chassis.
Tire Chains
{Warning
If the vehicle has LT275/50R22 or
LT275/50R24 size tires, do not use tire
chains. There is not enough clearance.
Tire chains used on a vehicle without the
proper amount of clearance can cause
damage to the brakes, suspension,
or other vehicle parts. The area damaged
by the tire chains could cause loss of
control and a crash. Use another type of(Continued)
Warning (Continued)
traction device only if its manufacturer
recommends it for the vehicle's tire size
combination and road conditions. Follow
that manufacturer's instructions. To avoid
vehicle damage, drive slow and readjust
or remove the traction device if it
contacts the vehicle. Do not spin the
wheels. If traction devices are used,
install them on the tires of the drive
axle only.
Caution
If the vehicle is equipped with a tire size
other than LT275/50R22 or LT275/50R24
use tire chains only where legal and only
when necessary. Use chains that are the
proper size for the tires. Install them on
the tires of the drive axle only. Tighten
them as tightly as possible with the ends
securely fastened. Drive slowly and follow
the chain manufacturer's instructions.
If the chains contact the vehicle, stop and
retighten them. If the contact continues,
(Continued)
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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374 Vehicle Care
To store the flat tire:1. Return the jack and tools to their original storage location and fasten with two
retainers.
2. Place the flat tire in the rear of the vehicle next to the cab.
3. Place the loop end of the flat tire securestrap through the lower cargo tie-down
on the driver side of the vehicle. Place
the hook end of the strap through the
loop and pull it until the strap is
fastened securely to the tie-down.
4. Route the hook end of the strap throughthe wheel, as shown.
5. Attach the hook end to the lower cargo tie-down on the passenger side of the
vehicle.
6. Tighten the strap.
7. Close the tailgate and make sure it is fully latched.
Full-Size Spare Tire
If this vehicle came with a full-size spare
tire, it was fully inflated when new,
however, it can lose air over time. Check the
inflation pressure regularly. See Tire Pressure
0 349 and
Vehicle Load Limits 0193 for information
regarding proper tire inflation and loading the vehicle. For instructions on how to
remove, install, or store a spare tire, see
Tire
Changing 0369.
After installing the spare tire on the vehicle,
stop as soon as possible and check that the
spare is correctly inflated. The spare tire is
made to perform well at speeds up to
112 km/h (70 MPH) at the recommended
inflation pressure, so you can finish
your trip.
Have the damaged or flat road tire repaired
or replaced and installed back onto the
vehicle as soon as possible so the spare tire
will be available in case it is needed again.
Do not mix tires and wheels of different
sizes, because they will not fit. Keep the
spare tire and its wheel together.
Caution
If the vehicle has four-wheel drive and a
different size spare tire is installed, do
not drive in four-wheel drive until the flat
tire is repaired and/or replaced. The
vehicle could be damaged and the repairs
would not be covered by the warranty.
Never use four-wheel drive when a
different size spare tire is installed on the
vehicle.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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378 Vehicle Care
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye. The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to
“Car Wash Mode” underElectric Drive
Unit 0200 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
vehicle will not start. Try to jump start
the vehicle. Refer to Jump Starting - North
America 0375 and if the jump start is
successful, retry the “Car Wash Mode”
procedure.
Front Tow Eye
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Vehicle Care 387
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.Use the following guidelines for proper floor
mat use:
.The original equipment floor mats are
designed for your vehicle. If the floor
mats need to be replaced, it is
recommended that GM-certified floor
mats are purchased. Non-GM floor mats
may not fit properly and may interfere
with the pedals. Always check that the
floor mats do not interfere with the
pedals.
.Do not use a floor mat if the vehicle is
not equipped with a floor mat retainer on
the driver side floor.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.
Removing and Replacing the Floor Mats
Pull up on the rear of the floor mat to
unlock each retainer and remove.
Reinstall by lining up the floor mat retainer
openings over the carpet retainers and snap
into position.
Make sure the floor mat is properly secured
in place.
Verify the floor mat does not interfere with
the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
See
“Vinyl/Rubber” underInterior Care
0 384 for important cleaning information.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Service and Maintenance 391
Visible and Functional Inspections
.Seat belt components
.Accelerator pedal
.Passenger compartment air filter,
if equipped
.Hoses
.Shocks and struts
.Steering components
.Axle boots or driveshaft and u-joints
.Compartment lift struts, if equipped
.Floor mats secured, no interference with
pedals
.Horn
.Starter switch
Lubricate
.Chassis components
Owner Checks and Services
.At least twice a year, have underbody
flushing service performed. See
"Underbody Maintenance" in Exterior Care
0 379.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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396 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 396
Customer Assistance Offices . . . . . . . . . . . 398
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 398
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Roadside Assistance Program . . . . . . . . . . 399
Scheduling Service Appointments . . . . . . 401
Courtesy Transportation Program . . . . . 401
Collision Damage Repair . . . . . . . . . . . . . . 402
Publication Ordering Information . . . . . 404
Radio Frequency Statement . . . . . . . . . . . 404
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 404
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 405
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 405
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 406
Event Data Recorders . . . . . . . . . . . . . . . . . 406
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Infotainment System . . . . . . . . . . . . . . . . . . 407Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).