2024 CHEVROLET SILVERADO EV radio

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
386 Vehicle Care
3. Start on the outside edge of the soil andgently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil into the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft bristle brush to remove dust from
knobs and crevices on the instrument
cluster. Use a soft microfiber cloth
dampened with water to remove dust and
loose dirt. For a more thorough cleaning,
use a soft microfiber cloth dampened with a
mild soap and water solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
(Continued)
Caution (Continued)
these surfaces after cleaning and allow
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
liquids that contain alcohol or solvents on
leather seats. Do not use cleaners that
contain silicone or wax-based products.
Cleaners containing these solvents can
permanently change the appearance and
feel of leather or soft trim, and are not
recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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396 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 396
Customer Assistance Offices . . . . . . . . . . . 398
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 398
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 398
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Roadside Assistance Program . . . . . . . . . . 399
Scheduling Service Appointments . . . . . . 401
Courtesy Transportation Program . . . . . 401
Collision Damage Repair . . . . . . . . . . . . . . 402
Publication Ordering Information . . . . . 404
Radio Frequency Statement . . . . . . . . . . . 404
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 404
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 405
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 405
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 406
Event Data Recorders . . . . . . . . . . . . . . . . . 406
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Infotainment System . . . . . . . . . . . . . . . . . . 407Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French).

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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404 Customer Information
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.
To check availability and to order, call
1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.Operation is subject to the following two
conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Customer Information 405
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
https://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
https://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
In Mexico, call 800-466-0811 or
800-508-0000.In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control electric
drive unit performance, to monitor the
conditions for airbag deployment and to
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of energy
consumption or average speed. These
modules may retain personal preferences,
such as radio presets, seat positions, and
temperature settings.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
410 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0404.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. If equipped,

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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412 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0321. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar –Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
www.opensourceautomotive.com/an/GM. In
addition to the source code, all referred
license terms, warranty disclaimers, and
copyright notices are available for download.
This offer is valid for a period of three years
after our last shipment of this product. This
offer is valid to anyone in receipt of this
information.
*Provided through Continental Automotive
Systems, Inc., who is solely responsible for
provisions of related OSS compliance.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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416 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 324
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Add-On Electrical Equipment . . . . . . . . . . . . . . 321
Additional
OnStar Information . . . . . . . . . . . . . . . . . . . . 410
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 45
Advanced
Driver Assistance Systems . . . . . . . . . . . . . 244
Agreements Trademarks and License . . . . . . . . . . . . . . . . 171
Air
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Filter, Passenger Compartment . . . . . . . . 178
Suspension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Suspension Light . . . . . . . . . . . . . . . . . . . . . . . . 119
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How Does an Airbag Restrain? . . . . . . . . . . 63
Passenger Sensing System . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . 63
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . 62
Where Are the Airbags? . . . . . . . . . . . . . . . . 61 Airbags
Adding Equipment to the Vehicle . . . . . . . 68
Passenger Status Indicator . . . . . . . . . . . . . . 114
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 113
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Servicing Airbag-Equipped Vehicles . . . . . . 68
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 33
Alert Blind Zone Steering Assist (BZSA) . . . . . . . 271
Lane Change (LCA) . . . . . . . . . . . . . . . . . . . . . 269
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 260
Rear Pedestrian . . . . . . . . . . . . . . . . . . . . . . . . 259
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 268
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 345
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Antenna
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Antilock Brake System (ABS) . . . . . . . . . . . . . 204 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384
Apple CarPlay and Android Auto . . . . . . . . . 165
Assistance Program, Roadside . . . . . . . . . . . . 399
Assistance Systems
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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420 Index
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Four-WheelSteering Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 204
Four-Wheel Steering . . . . . . . . . . . . . . . . . . . . . 210
Four-Wheel-Drive Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404
Front Heated and Ventilated Seats . . . . . . . . . . . . 47
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Full-Size Spare Tire . . . . . . . . . . . . . . . . . . . . . . . 374
Fuses Fuses and Circuit Breakers . . . . . . . . . . . . . 337
Instrument Panel Fuse Block . . . . . . 340, 342
Underhood Compartment . . . . . . . . . . . . . . 337
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 137
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Gauges Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Power Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Gauges (cont'd)
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . 110
Warning Lights and Indicators . . . . . . . . . 107
General Information Service and Maintenance . . . . . . . . . . . . . . 388
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Generator Onboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 333
Global Positioning System (GPS) . . . . . . . . . . 157
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399
Guidance Problems with the Route . . . . . . . . . . . . . . 158
H
Hazard Warning Flashers . . . . . . . . . . . . . . . . .142
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . . 133
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Daytime Running Lamps (DRL) . . . . . . . . . . 141
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 121
High/Low Beam Changer . . . . . . . . . . . . . . . 141 Headlamps (cont'd)
Lamps On Reminder . . . . . . . . . . . . . . . . . . . . 121
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 97
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 47
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
High Voltage Battery Gauge . . . . . . . . . . . . . .110
High Voltage Devices and Wiring . . . . . . . . 335
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 121
High-Speed Operation . . . . . . . . . . . . . . . . . . . 350
Hill and Mountain Roads . . . . . . . . . . . . . . . . 190
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 206
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How to Wear Seat Belts Properly . . . . . . . . . 54
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
I
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 118
Speed Limiter . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 107
Infants and Young Children, Restraints . . . . . 71