2024 CHEVROLET SILVERADO EV door lock

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
18 Keys, Doors, and Windows
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock:1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Digital Key
If equipped and enabled, the Digital Key
feature allows you to access and operate
the vehicle using a smartphone. Many of
the functions performed by a remote key
can also be done using a Digital Key. See
Remote Key Operation 09.
Only certain smartphones support Digital
Key. Please see the myChevrolet app to see
if your device is compatible.
If the smartphone battery is weak or if
there is interference with the signal, the
Driver Information Center (DIC) may display
NO KEY FOUND or NO REMOTE KEY WAS
DETECTED, PLACE KEY IN KEY POCKET THEN START YOUR VEHICLE when starting the
vehicle. Charge the smartphone battery as
soon as possible.
You can use the myChevrolet mobile app to
pair, manage, or delete your Digital Key.
If the Digital Key is not working:
.Check the distance. The smartphone may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal. Your
body could also impact the signal. Hold
the smartphone in your hand, away from
your body, and toward the vehicle for
best results.
.Check that the smartphone is turned on
and has sufficient battery power.
.Check the connection. Your smartphone’s
bluetooth connection must be enabled.
.Check the myChevrolet app. Ensure that it
is open. Try relaunching the app if it is
open but is still not working.
Setting up Digital Key
Digital Key is only available with an OnStar
account associated with the vehicle. 1. Log in to your OnStar account in the MyChevrolet mobile app. 2. Select the Digital Key menu option, and
follow the steps on your screen to pair
your phone.
Using Your Digital Key
Digital Key allows you to:
.Use keyless access features to lock and
unlock the vehicle’s doors, and access the
rear compartments without a remote key.
See “Keyless Access Operation” under
Remote Key Operation 09.
.Start the vehicle with just your phone
present.
.Use remote commands in the
myChevrolet app to lock, unlock, and
remote start the vehicle.
Digital Key Personal Identification
Number (PIN)
As an added security measure, you will have
the option to set up a PIN to be used with
the Digital Key. When a PIN is enabled, you
will be prompted to enter the PIN on your
infotainment screen before starting your
vehicle. After entering your PIN successfully,
the vehicle can be started for a short period
of time. If you do not start your vehicle
within that time, you will be prompted for
your PIN again.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 19
Even if PIN to Start is enabled, you can still
start your vehicle without entering a PIN if
a remote key is in the vehicle, or by using
your key card. See“Key Card”later in this
section.
PIN Settings
If you forget your PIN, would like to change
your PIN, or would like to enable/disable
your PIN, you can do so via the Digital Key
menu in your myChevrolet app.
PIN Lockout
If the PIN is entered incorrectly too many
times, you will need to wait several minutes
before attempting to enter your PIN again.
You can still start your vehicle by using a
remote key or key card. You may also reset
your PIN or disable the PIN setting via the
Digital Key menu in your myChevrolet app.
Key Card
Your vehicle may be equipped with a key
card that unlocks, locks, and starts the
vehicle. The key card works by tapping it on
the location of the vehicle shown on the
back of the key card. It is highly recommended to carry a key
card as a back up to the Digital Key in case
the Digital Key battery is weak or there is
interference to the signal.
Only key cards programmed to the vehicle
will work. If a key card is lost or stolen, a
replacement can be purchased and
programmed through your dealer. To
prevent lost or stolen key cards from being
able to operate the vehicle, see your dealer.
Each vehicle can have up to eight key cards
programmed to it.
Unlocking with the Key Card
Tap your key card on the rectangular
symbol on the driver door near the edge of
the window to unlock the driver door. Only
the driver door may be unlocked this way.
See
Door Locks 015 for how to unlock the
other doors and rear compartment.
Locking with the Key Card
With all doors closed, the vehicle off, and
any door unlocked, tap your key card on the
rectangular symbol on the driver door near
the edge of the window to lock all doors. Starting with the Key Card
You can start your vehicle for a short period
after unlocking it with your key card. If the
period has ended, you will need to unlock
the vehicle with the key card again to start
your vehicle.
Doors
Hood
Manual Hood Release
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a
crash. You or others could be injured.
Always close the hood completely before
driving. When the hood is not closed, the
vehicle will not exceed 42 km/h
(26 mph). Close the hood to drive faster
than 42 km/h (26 mph).
The hood compartment can be accessed in
several ways.
Ensure the hood is clear of any objects
before opening.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
20 Keys, Doors, and Windows
If the hood is not closed, the electronic drive
unit lockout prevents the vehicle from
shifting out of P (Park). Close the hood to
shift out of P (Park). Confirm the hood is
closed by checking that the hood is flush
with the surrounding components.
If the hood is closed but the ajar message is
present, the electronic drive unit lockout can
be overridden. Hold the brake for
20 seconds and then shift into D (Drive). The
vehicle will not exceed 42 km/h (26 mph).
See your dealer for service.
Hood Latch Release Button
1. To open the hood, pressdon the
instrument panel to the left of the
steering wheel. 2. From the front of the vehicle, lift the
hood slightly until the gas strut system
automatically raises and holds it in the
fully open position.
3. The hood light and Open Hood message will display in the Driver Information
Center (DIC) when the hood is open.
Using the Remote Key 1. To open the hood with the remote key, press
dtwice.
2. From the front of the vehicle, lift the hood slightly until the gas strut system
automatically raises and holds it in the
fully open position.
Closing the Hood 1. Make sure all cargo is properly stowed and does not go above or across the
storage bin seal.
2. Pull the hood down until the self-closing latch engages.
3. Check to make sure the hood is latched completely. Push down on the hood to
latch if it does not latch completely.
Repeat this step with additional force if
necessary.
Power Hood Operation
Ensure the hood is clear of any objects
before opening.
{Warning
You or others could be injured if caught
in the path of the power hood. Make
sure there is no one in the way of the
hood as it is opening and closing.
The vehicle must be in P (Park), doors
unlocked, or the remote key in range of the
vehicle to operate the power hood.
To open or close the power hood, do one of
the following:

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 21
.To open the hood, pressdon the
instrument panel to the left of the
steering wheel.
To close the hood, press and hold
d
until the hood closes.
.If equipped, to open or close the hood,
press the touchpad right of center of the
front fascia once, when the vehicle is
unlocked, or the remote key is within 1 m
(3 ft) of the vehicle.
.To open the hood with the remote key,
press
monce, and then immediately
press again. To close the hood with the remote key,
press
monce, and then immediately
press again and hold until the hood is
closed. See Remote Key Operation 09.
Pull to Close
To close the hood without using the
switches, pull down on the hood until the
power assist engages to close the rest of
the way. A chime will sound to indicate
power assist activation. The power assist will
only activate when the hood is above a
minimum open position.
Manually forcing the hood to open or close
can damage the vehicle. Always allow the
automatic operation to complete before
using the hood again.
Caution
Manually operating the hood during a
power open or close can damage the
hood system. Always wait for the power
operation to complete before manually
operating the hood.
Open Settings
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience > Power
Hood Opening.
Maximum
The hood opens to the full open position.
Use caution in this mode to avoid hitting
overhead obstructions.
Custom
The hood open position can be adjusted
between a minimum height and fully open.
Before being adjusted, the hood opens to a
pre-programmed height that is below the
maximum open position.
To adjust the hood open angle, open the
hood then slowly pull it down to the desired
position. Pulling the hood too quickly may
cause power assist to engage and close the
hood. Press
duntil the exterior lights flash
and a chime sounds. The hood cannot be set
below the preset minimum programmable
height. If no exterior lights flash or sound,
then the height adjustment may be too low.
The hood is restricted to only open to a
default height when the vehicle is on a
steep downhill grade.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
22 Keys, Doors, and Windows
Off (Manual Operation)
Press and release the touch pad on the front
fascia. Lift the hood to open to a desired
height.
Pull down on the hood until the power
assist engages to close. A chime will sound
to indicate power activation. The power
assist will only activate when the hood is
above a minimum open position.
To prevent damage to the vehicle, do not
move the hood too quickly or use excessive
force.
Obstacle Detection Features
If the hood encounters an obstacle during a
power open or close cycle, the hood will
automatically reverse direction and move
away from the obstacle. After removing the
obstruction, the power hood operation can
be used again.
If the vehicle is locked while the hood is
closing and an obstacle is encountered that
prevents the hood from completely closing,
the horn will sound an alert that the hood
did not close.
Falling Hood Detection
If the power hood encounters excess weight
or a possible mechanical failure, a repetitive
chime will sound and the hood will
automatically lower to a stable position.
If the hood stops before fulling closing,
carefully push the hood closed while
keeping hands away from the edges of
the hood.
If the hood continues to automatically close
after opening, see your dealer for service
before using the power hood.
Interfering with the power hood motion or
manually closing the hood too quickly may
activate the falling hood detection feature.
Allow the hood to complete its operation
and wait a few seconds before manually
closing the hood.
Operating the Hood When There is No
Electrical Power
The manual release cable should only be
used for service and/or emergency use, such
as loss of vehicle electrical power. Do not
store any cargo in the area near the hood
release cable.To open the hood:
1. Firmly pull the hood release cable twice to release the hood. It is on the lower
left side of the instrument panel.
3. Go to the front of the vehicle and liftthe hood to the desired height.
To close the hood: 1. Before closing the hood, make sure all cargo is properly stowed and does not
go above or across the hood seal.
2. Pull the hood down until it is secured in the latch.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 23
3. Check to make sure the hood is latchedcompletely. Push down on the hood to
latch if it does not latch completely.
Repeat this step with additional force if
necessary.
When the hood is not latched, a message
will display on the Driver Information Center
(DIC) and the vehicle will not be able to
shift out of P (Park). To override this
function, press and hold the shift button
and brake pedal until the DIC message
shifter unlock complete is displayed. The
vehicle’s speed will be limited to 42 km/h
(26 mph) when the hood is not completely
closed.
If the vehicle has lost power, and the hood
is open when the power is restored, the
power hood and power closing latch will not
operate. To allow powered hood operation
again, the hood must be manually closed
and fully latched.
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a (Continued)
Warning (Continued)
crash. You or others could be injured.
Always close the hood completely before
driving.
Emergency Hood Release Button
The underhood compartment is equipped
with a glow-in-the-dark emergency hood
release button. This button will glow
following exposure to light. Press the button
to open the hood from inside the underhood
compartment.
{Warning
The emergency hood release button
inside the underhood compartment will
not function when the battery is
disconnected or depleted. To avoid
personal injury or death, always keep the
hood fully closed and latched when
storing the vehicle. If the hood is not
latched, a person could climb into the
underhood compartment and
inadvertently close the hood. People
should never climb inside the underhood
compartment. Never shut the hood when
a person is inside.
Midgate
Midgate Operation
This vehicle may be equipped with a
midgate and a removable rear glass panel.
The midgate allows you to extend the
length of the vehicle cargo area.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 25
4. While holding the rear glass in place,press the glass-catch release button (C)
and pull the top of the rear glass toward
you using the grab handles (B) located at
the top of the rear glass.5. With the rear glass tilted toward you, liftit out from the lower window frame
channel. Use the grab handles (B) to
assist you in removing the rear glass.
6. Load the rear glass into the storagepocket in the midgate, guiding the lower
edge of the rear glass behind the
two rear glass retaining tabs (E).
Hold the rear glass flat against the
storage pocket, with grab handles facing
you, until the next step.
7. Push the glass against the glass stowretainer (D), located on the interior side
of the door. Push until the glass handle
slides down to lock the glass in place.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
26 Keys, Doors, and Windows
Once the glass stow retainer handle is in
the locked position, the rear glass is
securely stored.
8. Push both glass latch levers (A) up to the locked position. You should hear a click
when each latch lever locks correctly.
The rear seats can be returned to the
normal position when the rear glass is
out and stored properly in the storage
pocket.
Reinstalling the Rear Glass
To reinstall the rear glass, do the following:
1. Squeeze and pull down the glass latch levers (A), located near the upper corners
of the rear glass opening, to unlatch.
2. Hold the rear glass in place with onehand and push up on the glass stow
retainer handle. You should hear a click
sound when the handle is all the
way up.
3. Pull the rear glass out from the storage pocket using the grab handles (B).
4. With the rear glass tilted at an angle,place the bottom edge in the lower
channel of the window frame.