Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
324 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, Driver Assistance
Systems, and electronic systems like antilock
brakes, traction control, and stability control.
These accessories or modifications could
even cause malfunction or damage not
covered by the vehicle warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 068.
Vehicle Checks
Doing Your Own Service Work
{Warning
Never try to do your own service on high
voltage battery components. You can be
injured and the vehicle can be damaged if
you try to do your own service work.
Service and repair of these high voltage
battery components should only be
performed by a trained dealer technician
with the proper knowledge and tools.
Exposure to high voltage can cause shock,
burns, and even death. The high voltage
components in the vehicle can only be
serviced by technicians with special
training.
(Continued)
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 325
Warning (Continued)
High voltage components are identified
by labels. Do not remove, open, take
apart, or modify these components. High
voltage cable or wiring has orange
covering. Do not probe, tamper with, cut,
or modify high voltage cable or wiring.
{Warning
Unexpected wheel motion and/or
direction when one or more wheels are
off the ground for service work may
result in injury. The vehicle may:
.Allow the wheels to rotate
unexpectedly in either direction
regardless of mode selection.
.Allow the wheels to rotate in reaction
to attempts to rotate the tire(s)
manually.
.Resist attempts to rotate the wheels
manually.(Continued)
Warning (Continued)
Before lifting the vehicle to do your own
service work, turn the vehicle off or place
the vehicle in the Service Mode. To place
the vehicle in Service Mode, see “Service
Mode” underPower Modes 0197.
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0404. This vehicle has an airbag system. Before
attempting to do your own service work,
see
Servicing the Airbag-Equipped Vehicle
0 68.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 393.
Underhood Compartment
Overview
There are several items you should check
periodically located under the hood.
For instructions on opening the hood, see
Hood 019.
{Warning
You or others could be injured if caught
in the path of the power hood. Make
sure there is no one in the way of the
hood as it is opening and closing.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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328 Vehicle Care
4. After the system has completely cooled,check that the coolant level in the
reservoir.
5. If the coolant level is not visible or needsto be adjusted within the reservoir,
contact your dealer.
Washer Fluid
What to Use
When windshield washer fluid is needed, be
sure to read the manufacturer's instructions
before use. If operating the vehicle in an
area where the temperature may fall below
freezing, use a fluid that has sufficient
protection against freezing.
Adding Washer Fluid
Open the cap with the washer symbol on it.
Add washer fluid until the tank is full. See
Underhood Compartment Overview 0325 for
reservoir location.
Caution
.Do not use washer fluid that contains
any type of water repellent coating.
This can cause the wiper blades to
chatter or skip.
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
(Continued)
Caution (Continued)
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 329
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0395.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Fluid
The brake master cylinder reservoir is filled
with GM approved DOT 4 brake fluid as
indicated on the reservoir cap. See
Underhood Compartment Overview 0325 for
the location of the reservoir.
Checking Brake Fluid
With the vehicle in P (Park) on a level
surface, the brake fluid level should be
between the minimum and maximum marks
on the brake fluid reservoir. There are only two reasons why the brake
fluid level in the reservoir may go down:
.Normal brake lining wear. When new
linings are installed, the fluid level goes
back up.
.A fluid leak in the brake hydraulic system.
Have the brake hydraulic system fixed.
With a leak, the brakes will not
work well.
Always clean the brake fluid reservoir cap
and the area around the cap before
removing it.
Do not top off the brake fluid. Adding fluid
does not correct a leak. If fluid is added
when the linings are worn, there will be too
much fluid when new brake linings are
installed. Add or remove fluid, as necessary,
only when work is done on the brake
hydraulic system.
When the brake fluid falls to a low level,
the brake warning light comes on. See Brake
System Warning Light 0115.
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Replace brake fluid at the specified intervals
to prevent increased stopping distance. See
Maintenance Schedule 0389.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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330 Vehicle Care
What to Add
Use only GM approved DOT 4 brake fluid
from a clean, sealed container. See
Recommended Fluids and Lubricants0392.
{Warning
The wrong or contaminated brake fluid
could result in damage to the brake
system. This could result in the loss of
braking leading to a possible injury.
Always use the proper GM approved
brake fluid.
Caution
If brake fluid is spilled on the vehicle's
painted surfaces, the paint finish can be
damaged. Immediately wash off any
painted surface.
Battery - North America
This vehicle has a high voltage battery and
a standard 12-volt battery.
See your dealer if either the 12-volt or high
voltage battery needs service.
12-Volt Battery
The original equipment battery is
maintenance free. Do not remove the cap
and do not add fluid.
Do not disconnect the 12-volt battery during
storage.
Refer to the replacement number shown on
the original battery label when a new 12-volt
battery is needed. The vehicle has an
Absorbent Glass Mat (AGM) 12-volt battery.
Installation of a standard 12-volt battery will
result in reduced 12-volt battery life.
Some 12-volt chargers have an AGM battery
setting. This setting limits the charge
voltage to 14.8 volts and helps extend the
battery life. If available, use the AGM
setting when charging the battery.
{Warning
WARNING: Battery posts, terminals and
related accessories can expose you to
chemicals including lead and lead
compounds, which are known to the
State of California to cause cancer and
birth defects or other reproductive harm.
(Continued)
Warning (Continued)
Wash hands after handling. For more
information go to
www.P65Warnings.ca.gov.
See California Proposition 65 Warning 01.
High Voltage Battery
Only a trained service technician should
inspect, test, or replace the high voltage
battery. The dealer has information on how
to recycle the high voltage battery. There
is also information available at
https://www.recyclemybattery.com.
{Warning
Damage to the high voltage battery or
high voltage system can create a risk of
electric shock, overheating, or fire.
If the vehicle is damaged from a
moderate to severe crash, flood, fire,
or other event, the vehicle should be
inspected as soon as possible. Until the
vehicle has been inspected, store it
outside at least 15 m (50 ft) from any
(Continued)
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Vehicle Care 331
Warning (Continued)
structure or anything that can burn.
Ventilate the vehicle by opening a
window or a door.
Contact Customer Assistance as soon as
possible to determine whether an
inspection is needed. SeeCustomer
Assistance Offices 0398.
If the vehicle is in a crash, the sensing
system may shut down the high voltage
system. When this occurs, the high voltage
battery is disconnected and the vehicle will
not start. The SERVICE VEHICLE SOON
message in the Driver Information Center
(DIC) will display. Before the vehicle can
operate again, it must be serviced at your
dealer. If a crash occurs or an airbag(s)
inflates, see “If a Crash Occurs” under
Collision Damage Repair 0402 and
What Will You See after an Airbag Inflates?
0 64 for additional information.
Keep the vehicle plugged in, even when fully
charged, to keep the high voltage battery
temperature ready for the next drive. This is
important when outside temperatures are
extremely hot or cold. Propulsion power may be reduced in
extremely cold temperatures, or if the high
voltage battery is too cold. The message
BATTERY TOO COLD, PLUG IN TO WARM will
display. If the message displays, a level 2
charger is required to heat the battery to a
minimum temperature to enable propulsion
or charging.
A vehicle cover, which can reduce sun
loading on the vehicle and improve high
voltage battery life, is available from your
dealer.
See
Radio Frequency Statement 0404.
Federal Communications Commission (FCC)
Radiation Exposure Statement
This equipment has been evaluated to be
installed and operated at a minimum
distance of 5.7 cm (2.2 in) between the
device and your body. The vehicle design
ensures this distance is maintained during
normal use. Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment. Innovation, Science, and Economic
Development (ISED) Radiation Exposure
Statement
This equipment complies with RSS-102
radiation exposure limits set forth for an
uncontrolled environment. This equipment
should be installed and operated with a
minimum distance of 5.7 cm (2.2 in) between
the radiator and any part of your body. The
vehicle design ensures this distance is
maintained during normal use. Changes or
modifications to any of these systems by
other than an authorized service facility
could void authorization to use this
equipment.
Vehicle Storage
The best way to store the vehicle for any
length of time is to plug in the charge cord
and leave it plugged in. The vehicle
monitors and maintains the 12-volt battery
daily. It is okay to leave the vehicle plugged
in for extended periods of time. Once
charged to full, very little energy is required
to maintain the 12-volt battery and high
voltage battery.
If it is not possible to charge the vehicle
with the charge cord left plugged in, be sure
to fully charge the high voltage battery
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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332 Vehicle Care
before storing. The vehicle will stop
maintenance of the 12-volt battery if the
high voltage battery state of charge gets
too low.
When storing the vehicle on a long-term
basis:
‐Keep the high voltage battery state of
charge at 30%.
‐ Attach an AGM/VRLA compatible battery
tender or trickle charger to the 12-volt
battery.
‐ Keep the remote key more than 3 m
(10 ft) away from the vehicle.
12-volt Battery
{Warning
Batteries have acid that can burn you and
gas that can explode. You can be badly
hurt if you are not careful. Always wear
eye protection. See Jump Starting - North
America 0375 for tips on working around
a battery without getting hurt.
Do not disconnect the 12-volt battery during
storage. A trickle charger may be attached to the
12-volt battery terminals or trickle charge
from the underhood remote positive (+) and
negative (–) terminals. See
Jump Starting -
North America 0375 for location of these
terminals.
Caution
The vehicle is equipped with an AGM/
VRLA 12-volt battery, which can be
damaged by using the incorrect type of
trickle charger. An AGM/VRLA-compatible
charger must be used, with the
appropriate setting selected. Follow the
trickle charger manufacturer instructions.
With a trickle charger connected to the
12-volt battery, the vehicle will still monitor
the 12-volt battery daily, but it will not use
energy from the high voltage battery for
maintenance.
High Voltage Battery
After extended storage, it is possible that
the vehicle may not operate. If this happens,
the high voltage battery may need to be
plugged in and charged.
Noise Control System (RST Only)
NOISE EMISSIONS WARRANTY
General Motors LLC, warrants to the first
person who purchases this vehicle for
purposes other than resale and to each
subsequent purchaser that this vehicle as
manufactured by General Motors LLC, was
designed, built and equipped to conform at
the time it left General Motors LLC’s control
with all applicable U.S. EPA Noise Control
Regulations. This warranty covers this
vehicle as designed, built and equipped by
General Motors LLC, and is not limited to
any particular part, component or system of
the vehicle manufactured by General Motors
LLC. Defects in design, assembly or in any
part, component or system of the vehicle as
manufactured by General Motors LLC, which,
at the time it left General Motors LLC’s
control, caused noise emissions to exceed
Federal standards, are covered by this
warranty for the life of the vehicle.
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334 Vehicle Care
Windshield Replacement
Driver Assistance Systems
If the windshield needs to be replaced and
the vehicle is equipped with a front camera
sensor for the Driver Assistance Systems, a
GM replacement windshield is
recommended. The replacement windshield
must be installed according to GM
specifications for proper alignment. If it is
not, these systems may not work properly,
they may display messages, or they may
not work at all. See your dealer for proper
windshield replacement.
Gas Strut(s)
Your vehicle may be equipped with gas
strut(s) to provide assistance in lifting and
holding open the hood/trunk/liftgate system
in full open position.
{Warning
If the gas struts that hold open the hood,
trunk, and/or liftgate fail, you or others
could be seriously injured. Take the
vehicle to your dealer for service
immediately. Visually inspect the gas
struts for signs of wear, cracks, or other(Continued)
Warning (Continued)
damage periodically. Check to make sure
the hood/trunk/liftgate is held open with
enough force. If struts are failing to hold
the hood/trunk/liftgate, do not operate.
Have the vehicle serviced.
Caution
Do not apply tape or hang any objects
from gas struts. Also do not push down
or pull on gas struts. This may cause
damage to the vehicle.
See Maintenance Schedule 0389.
Hood
Trunk
Liftgate