
471
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Owners Manual_Europe_M52N75_en
7-2. Steps to take in an emergency
When trouble arises
1Ensure that the shift lever is in P  
and depress the brake pedal. 
2 Touch the area behind the lock  
button and unlock button on the  
electronic key to the power  
switch.
When the electronic key is detected, a  
buzzer sounds and the power switch  will turn to ON. 
When the smart entry & start system is  
deactivated in customization setting,  the power switch will turn to ACC.
3 Firmly depress the brake pedal  
and check that   is shown on  
the multi-information display. 
4 Press the power switch shortly  
and firmly. 
In the event that the hybrid system  
still cannot be started, contact any  
authorized Toyota retailer or Toyota  
authorized repairer, or any reliable  
repairer.
■Stopping the hybrid system 
Shift the shift lever to P and press the  power switch as you normally do when  
stopping the hybrid system.
■Electronic key battery 
As the above procedure is a temporary  measure, it is recommended that the  
electronic key battery be replaced  immediately when the battery is depleted. ( P.409)
■Alarm (if equipped) 
Using the mechanical key to lock the  doors will not set the alarm system.If a door is unlocked using the mechani- 
cal key when the alarm system is set,  the alarm may be triggered. ( P. 8 6 )
■Changing power switch modes 
Release the brake pedal and press the  
power switch in step  3 above. The hybrid system does not start and modes will be changed each time the  
switch is pressed. ( P.193)
WARNING
■When using the mechanical key  and operating the power win- 
dows 
Operate the power window after  checking to make sure that there is no  
possibility of any passenger having  any of their body parts caught in the window. 
Also, do not allow children to operate  the mechanical key. It is possible for children and other passengers to get  
caught in the power window.
Starting the hybrid system 

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7-2. Steps to take in an emergency 
coolant is unavailable.
6 Start the hybrid system and turn  
the air conditioning system on to  
check that the radiator cooling  
fan operates and to check for  
coolant leaks from the radiator  
or hoses.
The fan operates when the air condi- tioning system is turned on immediately  
after a cold start. Confirm that the fan is  operating by checking the fan sound and air flow. If it is difficult to check  
these, turn the air conditioning system  on and off repeatedly. (The fan may not operate in freezing temperatures.)
7 If the fan is not operating: Stop  
the hybrid system immediately  
and contact any authorized  
Toyota retailer or Toyota autho- 
rized repairer, or any reliable  
repairer.
If the fan is operating: Have the  
vehicle inspected at the nearest  
any authorized Toyota retailer or  
Toyota authorized repairer, or  
any reliable repairer.
If “Hybrid System Overheated 
Output Power Reduced” is  
shown on the multi-information  
display 
1 Stop the vehicle in a safe place. 
2 Stop the hybrid system and  
carefully lift the hood. 
3 After the hybrid system has  
cooled down, inspect the hoses  
and radiator core (radiator) for  
any leaks.
If a large amount of coolant leaks,  immediately contact any authorized Toyota retailer or Toyota authorized  
repairer, or any reliable repairer.
Radiator 
Cooling fan
If a large amount of coolant leaks,  
immediately contact any authorized 
Toyota retailer or Toyota authorized 
repairer, or any reliable repairer.
4 The coolant level is satisfactory  
if it is between the “F” or “L”  
lines on the reservoir. 
Reservoir 

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7-2. Steps to take in an emergency
When trouble arises
“F” line 
“L” line 
5 Add coolant if necessary.
If water was added in an emergency,  have the vehicle inspected at any authorized Toyota retailer or Toyota  
authorized repairer, or any reliable  repairer as soon as possible.
6 After stopping the hybrid system  
and waiting for 5 minutes or  
more, start the hybrid system  
again and check for the multi- 
information display. 
If the message does not disap- 
pear: Stop the hybrid system  
and contact any authorized  
Toyota retailer or Toyota autho- 
rized repairer, or any reliable  
repairer. 
If the message is not displayed:  
The hybrid system temperature  
has dropped and the vehicle  
may be driven normally.
However, if the message appears again  
frequently, contact any authorized  Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNING
■When inspecting under the hood of your vehicle 
Observe the following precautions.  Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under the hood, do not open the hood  
until the steam has subsided. The  engine compartment may be very hot.
●After the hybrid system has been turned off, check that the “READY”  
indicator is off. When the hybrid  system is operating, the gasoline engine may automatically start, or  
the cooling fan may suddenly oper- ate even if the gasoline engine stops. Do not touch or approach  
rotating parts such as the fan,  which may lead to fingers or cloth-ing (especially a tie, a scarf or a  
muffler) getting caught, resulting in  serious injury.
●Do not loosen the coolant reservoir caps while the hybrid system and radiator are hot. 
High temperature steam or coolant  could spray out.
NOTICE
■When adding engine/power con-trol unit coolant 
Add coolant slowly after the hybrid  system has cooled down sufficiently. Adding cool coolant to a hot hybrid  
system too quickly can cause dam- age to the hybrid system.
■To prevent damage to the cooling system 
Observe the following precautions:
●Avoid contaminating the coolant  with foreign matter (such as sand or  
dust etc.). 

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7-2. Steps to take in an emergency
1Stop the hybrid system. Set the  
parking brake and shift the shift  
lever to P. 
2 Remove the mud, snow or sand  
from around the front wheels. 
3 Place wood, stones or some  
other material under the front  
wheels to help provide traction. 
4 Restart the hybrid system. 
5 Shift the shift lever to D or R and  
release the parking brake. Then,  
while exercising caution,  
depress the accelerator pedal.
■When it is difficult to free the vehi- 
cle 
Press the   switch to turn off TRC. 
A message will be shown on the multi- 
information display.
Ty p e  A
NOTICE
●Do not use any coolant additive.
If  the vehicle becomes  
stuck
Carry out the following proce- 
dures if the tires spin or the  
vehicle becomes stuck in mud,  
dirt or snow:
Recovering procedure 

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What to do if... (Troubleshooting)
while firmly depressing the brake  
pedal? ( P.191) 
 Is the shift lever in P? (P.191) 
 Is the electronic key anywhere  
detectable inside the vehicle?  
( P.153) 
 Is the steering wheel unlocked?  
( P.192) 
 Is the electronic key battery  
weak or depleted?
In this case, the hybrid system can be  
started in a temporary way. ( P. 4 7 1)
Is the 12-volt battery dis- 
charged? ( P.472) 
 Is the power switch in ON?
If you cannot release the shift lever by  
depressing the brake pedal with the 
power switch in ON. ( P.198)
Vehicles without a smart entry &  
start system: It is locked to pre- 
vent theft of the vehicle if the key  
is pulled from the power switch.  
( P.189) 
 Vehicles with a smart entry &  
start system: It is locked auto- 
matically to prevent theft of the  
vehicle. ( P.192) 
 Is the window lock switch  
pressed?
The power window except for the one  
at the driver’s seat cannot be operated 
if the window lock switch is pressed. 
( P.171)
The auto power off function will  
be operated if the vehicle is left  
in ACC or ON (the hybrid system  
is not operating) for a period of  
time. ( P.194) 
 The seat belt reminder light is  
flashing
Are the driver and the passenger wear- 
ing the seat belts? ( P. 4 3 8)
The parking brake indicator is on
Is the parking brake released?  
( P.200)
Depending on the situation, other  
types of warning buzzer may also  
sound. ( P.435, 445) 
 Did anyone inside the vehicle 
The shift lever cannot be  
shifted from P even if you 
depress the brake pedal 
The steering wheel cannot  
be turned after the hybrid 
system is stopped
The windows do not open or 
close by operating the 
power window switches 
The power switch is turned  
off automatically (vehicles 
with a smart entry & start 
system) 
A warning buzzer sounds  
during driving 
An alarm is activated and the  
horn sounds (vehicles with 
an alarm) 

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What to do if... (Troubleshooting)
open a door or anything move  
inside the vehicle during setting  
the alarm?
The sensor detects it and the alarm  
sounds. ( P. 8 6)
Do one of the following to deacti- 
vate or stop the alarms: 
 Unlock the doors using the entry  
function (if equipped) or wireless  
remote control. 
 Starting the hybrid system. (The  
alarm will be deactivated or  
stopped after a few seconds.) 
 Is the electronic key left inside  
the vehicle?
Check the message on the multi-infor- 
mation display. ( P.445)
When a warning light turns on or  
a warning message is displayed,  
refer to P.435, 445. 
 Vehicles with an emergency tire  
puncture repair kit: Stop the vehi- 
cle in a safe place and repair the  
flat tire temporarily with the  
emergency tire puncture repair  
kit. ( P.448) 
 Vehicles with spare tire: Stop the  
vehicle in a safe place and  
replace the flat tire with the spare  
tire. ( P.459) 
 Try the procedure for when the  
vehicle becomes stuck in mud,  
dirt, or snow. ( P.480)A warning buzzer sounds  
when leaving the vehicle 
(vehicles with a smart entry 
& start system) 
A warning light turns on or a  
warning message is dis- 
played
When a problem has  
occurred
If you have a flat tire
The vehicle becomes stuck 

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Alphabetical Index 
Emergency, in case of 
If a warning buzzer sounds ........ 435
If a warning light turns on ........... 435
If a warning message is displayed
................................................. 445
If the 12-volt battery is discharged
................................................. 472
If the electronic key does not operate 
properly.................................... 470
If the hybrid system will not start 468
If the vehicle is trapped in rising 
water ........................................ 427
If you have a flat tire........... 448, 459
If you lose your keys .................. 469
If you think something is wrong.. 434
If your vehicle becomes stuck .... 480
If your vehicle has to be stopped in 
an emergency .......................... 426
If your vehicle needs to be towed
................................................. 429
If your vehicle overheats ............ 477
Energy monitor ............................. 123
Engine ........................................... 485
ACC ................................... 190, 193
Compartment ............................. 383
Engine switch ..................... 189, 191
Hood .......................................... 380
How to start the hybrid system. 189, 
191
Identification number.................. 485
If the hybrid system will not start 468
If your vehicle has to be stopped in 
an emergency .......................... 426
Ignition switch (power switch) .. 189, 
191
Overheating ............................... 477
Power switch ...................... 189, 191
Tachometer ................................ 122 
Engine coolant .............................. 385 
Capacity ..................................... 488
Checking .................................... 385
Preparing and checking before win-
ter ............................................. 337
Engine coolant temperature gauge
...............................................95, 100
Engine oil....................................... 383
Capacity ..................................... 486
Checking .................................... 383
Preparing and checking before win-
ter ............................................. 337
Warning light .............................. 436
Engine oil maintenance data ....... 385
Engine switch (power switch) ... 189, 
191
If your vehicle has to be stopped in 
an emergency .......................... 426
EPS (Electric Power Steering) ..... 329
Warning light .............................. 438
EV drive mode ............................... 195
EV indicator .....................................76
Extended headlight lighting function
..................................................... 208
F
Flat tire
Tire pressure warning system .... 392
Vehicles with a spare tire ........... 459
Vehicles without a spare tire ...... 448
Floor mats ....................................... 32
Fluid
Brake .......................................... 490
Hybrid transmission.................... 489
Washer ....................................... 387
Fog lights
Switch......................................... 218
Wattage ...................................... 492 

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Alphabetical Index
Front fog lights 
Switch ........................................ 218
Wattage ...................................... 492
Front position lights
Replacing light bulbs .................. 418
Wattage ...................................... 492
Front seat center airbags............... 38
Front seats .................................... 157
Adjustment ................................. 157
Cleaning ..................................... 371
Correct driving posture................. 33
Head restraints........................... 160
Seat heaters............................... 348
Front turn signal lights ................ 200
Replacing light bulbs .......... 418, 419
Turn signal lever ........................ 200
Wattage ...................................... 492
Fuel ................................................ 224
Capacity ..................................... 486
Fuel gauge ........................... 95, 100
Information ................................. 493
Refueling .................................... 224
Type ........................................... 486
Warning light .............................. 438
Fuel consumption
Average fuel economy ....... 107, 114
Current fuel consumption ... 107, 114
Fuel economy ....................... 107, 114
Fuel filler door .............................. 224
Refueling .................................... 224
Fuel gauge .............................. 95, 100
Fuses ............................................. 413
G
Gauges .................................... 95, 100
Glove box ...................................... 353
GPF (Gasoline Particulate Filter) 
system ......................................... 327
H
Hands Free Power Back Door ..... 144
Head restraints.............................. 160
Head-up display ............................ 119
Driving information display area . 119
Driving support system display area
................................................. 121
Hybrid System Indicator ............. 122
Navigation system-linked display 
area .......................................... 121
Pop-up display ........................... 121
Settings ...................................... 120
Headlights
Adaptive High-beam System...... 211
Automatic High Beam system .... 215
Extended headlight lighting function
................................................. 208
Light switch ................................ 206
Replacing light bulbs ..................418
Wattage ...................................... 492
Heated steering wheel ..................348
Heaters
Automatic air conditioning system
................................................. 342
Heated steering wheel ............... 348
Outside rear view mirrors ........... 344
Seat heaters ............................... 348
High mounted stoplight
Replacing light bulbs ..................418
High-voltage components..............79
Hill-start assist control ................. 329
Hood............................................... 380
Open .......................................... 380
Hooks
Coat hooks ................................. 365
Retaining hooks (floor mat) .......... 32
Horn ............................................... 164