
VENZA_OM_OM48J57U_(U)
1
2
3
4
5
6
7
8
9
Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

4TABLE OF CONTENTS
5-3. Using the storage featuresList of storage features . 343
Luggage compartment fea- tures ............................ 346
5-4. Using the other interior fea- tures
Panoramic fixed moon roof with one-touch frosted glass 
control ......................... 350
Other interior features ... 353
Garage door opener...... 364
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 372
Cleaning and protecting the  vehicle interior ............. 376
6-2. Maintenance Maintenance requirements.................................... 379
General maintenance.... 381
Emission inspection and  maintenance (I/M) pro-
grams .......................... 383
6-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 385
Hood ............................. 387
Positioning a floor jack .. 388
Engine compartment ..... 390
12-volt battery ............... 397
Tires .............................. 400
Tire inflation pressure ... 412
Wheels ......... .................414
Air conditioning filter ...... 415Cleaning the hybrid battery 
(traction battery) air intake 
vent.............................. 417
Wiper insert replacement .................................... 421
Electronic key battery .... 424
Checking and replacing  fuses ............................ 426
Headlight aim ................ 429
Exterior lights................. 430
7-1. Essential information Emergency flashers....... 432
If your vehicle has to be  stopped in an emergency.................................... 433
If the vehicle is submerged or  water on the road is rising.................................... 434
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 436
If you think something is  wrong........................... 439
If a warning light turns on or  a warning buzzer sounds
.................................... 441
If a warning message is dis- played .......................... 451
If you have a flat tire ...... 456
If the hybrid system will not  start ............................. 463
If you lose your keys...... 46
5
If the fuel fille r door cannot 
be opened .
..................465
6Maintenance and care
7When trouble arises 

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
If the electronic key does not operate properly .......... 466
If the 12-volt battery is dis- charged ....................... 468
If your vehicle overheats 473
If the vehicle becomes stuck .................................... 477
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 480
Fuel information ............ 488
Tire information ............. 490
8-2. Customization Customizable features .. 500
8-3. Initialization Items to initialize ........... 515
9-1. For owners Reporting safety defects for U.S. owners................. 518
Reporting safety defects for  Canadian owners ........ 519
Seat belt instructions for  Canadian owners (in 
French) ........................ 519
SRS airbag instructions for  Canadian owners (in 
French) ........................ 521
Headlight aim instructions for  Canadian owners (in 
French) ........................ 528What to do if... (Trouble-
shooting) ..................... 530
Alphabetical Index  ........ 533
8Vehicle specifications
9For owners
Index 

721-4. Hybrid system
■Charging the 12-volt battery
 P.470
■After the 12-volt battery has dis-
charged or when the terminal 
has been removed and installed 
during exchange, etc.
The gasoline engine may not stop 
even if the vehicle is being driven by 
the hybrid battery (traction battery). 
If this continues for a few days, con-
tact your To yota dealer.
■Sounds and vibrations specific 
to a Hybrid Electric Vehicle
There may be no engine sound or 
vibration even though the vehicle is 
able to move with the “READY” indi-
cator is illuminate d. For safety, 
make sure to shift the shift lever to P 
and apply the parking brake when 
parked.
The following sounds or vibrations 
may occur when the hybrid system 
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from 
the engine compartment.
●Sounds may be heard from the 
hybrid battery (traction battery) 
under the rear seats when the 
hybrid system starts or stops.
●Relay operating sounds such as a 
snap or soft clank will be emitted 
from the hybrid battery (traction 
battery), under the rear seats, 
when the hybrid system is started 
or stopped.
●Sounds from the hybrid system 
may be heard when the back door 
is open.
●Sounds may be heard from the 
transmission when the gasoline 
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard 
when accelerating sharply.
●Sounds may be  heard due to 
regenerative braking when the 
brake pedal is dep ressed or as 
the accelerator pedal is released.
●Vibration may be felt when the 
gasoline engine starts or stops.
●Cooling fan sounds may be heard 
from the air intake vent under the 
rear seat.
■Maintenance, repair, recycling, 
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling 
and disposal. Do n ot dispose of the 
vehicle yourself.
When driving with the gasoline 
engine stopped, a sound, which 
changes in accordance with the 
driving speed, will be played in 
order to warn people nearby of 
the vehicle’s approach. The 
sound will stop when the vehicle 
speed exceeds approximately 
22 mph (35 km/h).
■Acoustic Vehicle  Alerting Sys-
tem
In the following cases, the Acoustic 
Vehicle Alerting System may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
■If “Acoustic Vehicle Alerting 
System Malfunction Visit your 
Dealer” is displayed on the 
multi-information display
The system may be malfunctioning. 
Have the vehicle inspected by your 
Toyota dealer.
*: This function can only be used in 
Acoustic Vehicle Alerting 
System
Predictive efficient drive 
(If equipped)
* 

801-5. Theft deterrent system
1-5.Theft deterrent system
The indicator light flashes after 
the power switch has been 
turned to off to indicate that the 
system is operating.
The indicator light stops flashing 
after the power switch has been 
turned to ACC or ON to indicate 
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free 
type immobilizer system.
■Conditions that may cause the 
system to malfunction
●If the grip portion  of the key is in 
contact with a  metallic object
●If the key is in close proximity to or 
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Immobilizer system
The vehicle’s keys have 
built-in transponder chips 
that prevent the hybrid sys-
tem from starting if a key 
has not been previously 
registered in the vehicle’s 
on-board computer.
Never leave the keys inside 
the vehicle when you leave 
the vehicle.
This system is designed to 
help prevent vehicle theft but 
does not guarantee absolute 
security against all vehicle 
thefts.
Operating the system
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the 
proper operation  of the system 
cannot be guaranteed. 

811-5. Theft deterrent system
1
For safety and security
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle 
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows are closed 
before the alarm is set.
 No valuables or other per-
sonal items are left in the 
vehicle.
■Setting
Close the doors, hood, and lock 
all the doors. The system will be 
set automatically after 30 sec-
onds.
The security indicator changes  from being on to flashing when 
the system is set.
If all doors are closed with hood 
open, alarm system can be set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors using the 
entry function or wireless 
remote control.
 Turn the power switch to ACC 
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few 
seconds.)
■System maintenance
The vehicle has a maintenance-free 
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the 
following situations:
(Stopping the alarm deactivates the 
alarm system.)
The doors are unlocked using the 
mechanical key.
Alarm
The alarm uses light and 
sound to give an alert when 
an intrusion is detected.
The alarm is triggered in the 
following situations when 
the alarm is set:
 A locked door is unlocked or 
opened in any way other 
than using the entry func-
tion or wireless remote con-
trol. (The doors will lock 
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system 

902-1. Instrument cluster
The units used on the meter and display may differ depending on the target 
region.
Hybrid System Indicator
Displays hybrid system output or regeneration level ( P.91)
Multi-information display
Presents the driver  with a variety of driving-related data ( P.111)
Displays warning messages  if a malfunction occurs (P.451)
Clock
The GPS clock’s time is automatically adjus ted by utilizing GPS time infor-
mation.
For details, refer to the “MULTIMEDIA OWNER’S MANUAL”.
Speedometer
Displays the vehicle speed
Fuel gauge
Displays the quantity of fu el remaining in the tank
Odometer, trip meter and oil maintenance
Odometer:
Displays the total distance th at the vehicle has been driven
Gauges and meters (Vehicles with 7-inch multi-
information display)
The meters display various drive information.
Meter display
A
B
C
D
E
F 

912-1. Instrument cluster
2
Vehicle status information and indicators
Trip meter:
Displays the distance the vehicle has been driven since the meter was last 
reset. Trip meters “A” and “B” c an be used to record and display different 
distances independently.
Oil maintenance:
Displays the distance until  the next engine oil change.
Shift position and shift range indicator
Displays the selected shift posit ion or selected shift range (P.208)
Outside temperature ( P.91)
Engine coolant temperature gauge
Displays the engine c oolant temperature
■The meters and display illumi-
nate when
The power swit ch is in ON.■Hybrid System Indicator
READY OFF area
Shows that the hybrid system is not 
operating.
Charge area
Shows regeneration
* status. Regen-
erated energy will be used to charge 
the hybrid battery (traction battery).
Hybrid Eco area
Shows that gasoline engine power 
is not being used very often. The gasoline engi
ne will automati-
cally stop and restart under various 
conditions.
Eco area
Shows that the vehicle is being 
driven in an Eco-friendly manner.
By keeping the indicator needle 
within Eco area, more Eco-friendly 
driving can be achieved.
Power area
Shows that an Eco-friendly driving 
G
H
I
A
B
C
D
E