5057-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
■“RCTA OFF” indicator (warning buzzer)
■Slip indicator light
■Inappropriate pedal operation warning light* (warning buzzer)
*: This light illuminates on the mu lti-information display with a message.
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in t he RCTA (Rear Cross Traffic
Alert) function
Have the vehicle inspecte d by your Toyota dealer
immediately.
Indicates that the rear bumper around the radar sensor is
covered with dirt, etc. ( P.269)
Follow the instructions dis played on the multi-infor-
mation display. ( P.282)
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC/Trailer Sway Control system;
The TRAC system;
The hill-start assi st control system;
Multi-terrain Select brake control (if equipped);
Crawl Control (if equipped); or
The downhill assist control system (if equipped)
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning
Drive-Start Control is malfunctioning
Drive-Start Control is operating
Follow the instructions dis played on the multi-infor-
mation display.
When a buzzer does not sound:
Brake Override Syst em is operating.
Release the accelerator pedal and depress the brake
pedal.
5117-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■If a message about an operation
is displayed
●If a message about an operation
of the accelerator pedal or brake
pedal is displayed
A warning message about an opera-
tion of the brake pedal may be
shown while the driving assist sys-
WARNING
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the r eplacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.
NOTICE
■To ensure the tire pressure
warning system operates
properly
Do not install tires with different
specifications or manufactures as
the tire pressure warning system
may not operate properly.
If a war ning message
is displayed
The multi-information dis-
play shows warnings of
system malfunctions, incor-
rectly performed opera-
tions, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
Additionally, if a warning
light comes on or flashes at
the same time that a warn-
ing message is displayed,
take the appropriate correc-
tive action for the warning
light. ( P.501)
If a warning message is dis-
played again after the
appropriate actions have
been performed, contact
your Toyota dealer.
5127-2. Steps to take in an emergency
Owners Manual_USA_M0C052_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.172)
A warning message is shown when
Drive-Start Control ( P.177) or
Parking Support Brake ( P.287)
operates. Follow the instructions on
the multi-information display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.535).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vents may be blo cked, or there
may be a gap in the duct. There-
fore, perform the following correc-
tion procedure.
Cleaning the hybrid battery (traction
battery) air intake vents ( P.481)
5137-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
If the warning message is shown
even if the vents are cleaned, have
the vehicle inspected by your Toyota
dealer.
■If “Shift to P Before Exiting
Vehicle” or “Shift to P when
Parked” is displayed
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D, S or R.
■If “Auto Power OFF to Conserve
Battery” is displayed
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, increase the hybrid system
speed slightly and maintain that
level for approximately 5 minutes to
recharge the 12-volt battery.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning. Have the vehicle
inspected by your Toyota dealer
immediately.
●The LED headlight system
●The automatic headlight leveling
system (if equipped)
●Automatic High Beam
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil le vel may be low.
Check the level of the engine oil,
and add engine oil if necessary. This
message may be di splayed if the
vehicle is stopped on a slope. Move the vehicle to a l
evel surface and
check if the message disappears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the m essage after the
maintenance is performed.
( P.449)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.449)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
5147-2. Steps to take in an emergency
Owners Manual_USA_M0C052_enManual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary. After changing the
engine oil, make sure to reset the
message. ( P.459)
■If “Oil Maintenance Required” is
displayed
Indicates that the engine oil should
be changed.
Check and change t he engine oil,
and oil filter by your Toyota dealer.
After changing the engine oil, make
sure to reset the message.
( P.459)
■If a message that indicates the
malfunction of front camera is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.228,
501)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the
malfunction of radar sensor is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.228,
501)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Radar Cruise Control
Unavailable See Owner’s Man-
ual” is displayed
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.228)
■If “Radar Cruise Control
Unavailable” is displayed
The dynamic radar cruise control
with full-speed range system cannot
be used temporarily. Use the system
when it becomes available again.
■Warning buzzer
P. 5 1 1
5297-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
3 Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the park-
ing brake, shift the shift lever to P
and press the power switch as you
normally do when stopping the
hybrid system.
■Electronic key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.484)
■Alarm
Using the mechanical key to lock
the doors will not set the alarm sys-
tem. If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P. 8 2 )
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed. ( P.198)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Confirm that the electronic
key is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 8 3 )
2 Open the hood ( P.456) and
fuse box cover.
Push claw to completely release
If the vehicle 12-volt
batter y is discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
5357-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
■If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.
2 If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses, engine
radiator core (radiator) and
intercooler radiator core
(radiator) for any leaks.
If a large amount of coolant leaks,
immediately cont act your Toyota dealer.
Cooling fan
Radiator
Intercooler radiators
4 The coolant level is satisfac-
tory if it is between the “F” or
“FULL” and “L” or “LOW”
lines on the reservoir.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
The needle of the engine coolant temperature gauge ( P.91)
enters the red zone or a loss of engine (hybrid system) power i s
experienced. (For example, the vehicle speed does not
increase.)
“Engine Coolant Temp High Stop in a Safe Place See Owner’s
Manual” is shown on the multi-information display.
Steam comes out from under the hood.
Correction procedures
5377-2. Steps to take in an emergency
Owners Manual_USA_M0C052_en
7
When trouble arises
6 Start the hybrid system to
check that the radiator cool-
ing fan operates and to check
for coolant leaks from the
radiator or hoses.
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle i nspected at the
nearest Toyota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off. When
the hybrid system is operating,
the gasoline engine may auto-
matically start, or the cooling fan
may suddenly operate even if
the gasoline engine stops. Do
not touch or approach rotating
parts such as the fan, which
may lead to fingers or clothing
(especially a tie, a scarf or a
muffler) getting caught, resulting
in serious injury.
●Do not loosen the coolant reser-
voir caps, while the hybrid sys-
tem and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.
■To prevent damage to the
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant
with foreign matter (such as
sand or dust, etc.,).
●Do not use any coolant additive.