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Owners Manual_USA_M0C052_en
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, seat belt
and SRS airbag instructions for Canadian owners
IndexSearch by symptom
Search alphabetically
4TABLE OF CONTENTS
Owners Manual_USA_M0C052_en
Driving assist systems ..374
Trailer brake controller .. 380
Trailer Backup Guide .... 383
Active front spoiler ........ 388
4-6. Driving tips Hybrid Electric Vehicle driving tips............................... 390
Off-road precautions ..... 392
Winter driving tips ......... 395
5-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 400
Heated steering wheel/seat heaters/seat ventilators 407
5-2. Using the interior lights Interior lights list ............ 410
5-3. Using the storage features List of storage features . 413
Luggage compartment fea- tures ............................ 417
5-4. Using the other interior fea- tures
Other interior features ... 420
Garage door opener...... 433
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 442
Cleaning and protecting the vehicle interior ............. 445
6-2. Maintenance Maintenance requirements
.................................... 448
General maintenance .... 449
Emission inspection and maintenance (I/M) programs.................................... 452
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 454
Hood .............................. 456
Engine compartment ..... 457
12-volt battery................ 463
Tires .............................. 466
Tire inflation pressure .... 476
Wheels .......................... 478
Air conditioning filter ...... 479
Cleaning the hybrid battery (traction battery) air intake
vents ............................ 481
Electronic key battery .... 484
Checking and replacing fuses .................................... 486
Light bulbs ..................... 489
7-1. Essential information Emergency flashers....... 494
If your vehicle has to be stopped in an emergency.................................... 494
If the vehicle is submerged or water on the road is rising.................................... 495
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 497
5Interior features
6Maintenance and care
7When trouble arises
5TABLE OF CONTENTS
Owners Manual_USA_M0C052_en
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If you think something is wrong .......................... 499
If a warning light turns on or a warning buzzer sounds 501
If a warning message is dis- played.......................... 511
If you have a flat tire...... 515
If the hybrid system will not start ............................. 524
If you lose your keys ..... 526
If the fuel door cannot be opened ........................ 526
If the electronic key does not operate properly .......... 527
If the vehicle 12-volt battery is discharged................... 529
If your vehicle overheats 535
If the vehicle becomes stuck .................................... 538
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 540
Fuel information ............ 549
Tire information ............. 551
8-2. Customization Customizable features .. 561
8-3. Initialization Items to initialize ........... 571
9-1. For owners Reporting safety defects for U.S. owners................. 574Reporting safet
y defects for
Canadian owners ........ 574
Seat belt instructions for Canadian owners (in
French) ........................ 575
SRS airbag instructions for Canadian owners (in
French) ........................ 577
Camper information ....... 585
What to do if... (Troubleshoot- ing) .............................. 590
Alphabetical Index ......... 593
8Vehicle specifications
9For owners
Index
1103-1. Key information
Owners Manual_USA_M0C052_en
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.128)
• Operating the wireless remote control function ( P. 111 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be s hown on the
multi-information display when the hybrid system is stopped.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.129)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
P.484
■Confirmation of the number of
registered keys
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the multi-
information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
Keys
The keys
1123-1. Key information
Owners Manual_USA_M0C052_en
■Theft deterrent panic mode
When is pressed for longer
than about one second, an alarm
will sound intermittently and the
vehicle lights will f lash to deter any
person from trying to break into or
damage your vehicle.
To stop the alarm, press any button
on the electronic key.
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical k ey together with
the electronic key. If the electronic
key battery is dep leted or the entry
function does not operate properly,
you will need the m echanical key.
( P.527)
■When required to leave the
vehicle’s key wi th a parking
attendant
Remove the mechanical key for
your own use and p rovide the atten-
dant with the elec tronic key only.
■If you lose your mechanical
keys
P.526
■If a wrong key is used
The key cylinder rotates freely, iso-
lated from the internal mechanism.Using the mechanical key
1153-2. Opening, closing and locking the doors and tailgate
Owners Manual_USA_M0C052_en
3
Before driving
■If the smart key system or the
wireless remote control does
not operate properly
Use the mechanical key to lock and
unlock the doors. ( P.527)
Replace the key battery with a new
one if it is depleted. ( P.484)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and
unlocked using the smart key sys-
tem or wireless remote control. Lock
or unlock the doors using the
mechanical key. ( P.527)
■Rear seat reminder function
●In order to remind you not to for-
get luggage, etc., in the rear seat,
when the power switch is turned to
OFF after any of the following con-
ditions are met, a buzzer will
sound and a message will be dis-
played on the multi-information
display for approximately 6 sec-
onds.
• The hybrid system is started within 10 minutes after opening
and closing a rear door.
• A rear door has been opened and closed after the hybrid system
was started.
However, if a rear door is opened
and then closed within approxi-
mately 2 seconds , the rear seat
reminder function may not operate.
●The rear seat reminder function
determines that luggage, etc., has
been placed in a rear seat based
on opening and closing of a rear
door. Therefore, depending on the
situation, the rear seat reminder
function may not operate and you
may still forget luggage, etc., in
the rear seat, or it may operate
unnecessarily.
●The rear seat reminder function
can be enabled/disabled.
( P.561)
■Customization
Some functions can be customized. (
P.561)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle.
Failure to do so may result in a
door opening and an occupant
falling out of the vehi cle, resulting
in death or serious injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the front
doors, as the doors may be
opened even if the inside lock but-
tons are in locked position.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as wh ether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.
1293-2. Opening, closing and locking the doors and tailgate
Owners Manual_USA_M0C052_en
3
Before driving
●When an interior alarm sounds
continuously
■If “Smart Key System Malfunc-
tion See Owner’s Manual” is
displayed on the multi-informa-
tion display
The system may be malfunctioning.
Have the vehicle inspected by Toy-
ota dealer immediately.
■If “Key Detected in Vehicle” is
shown on the multi-information
display
An attempt was m ade to lock the
doors using the smart key system
while the electronic key was still
inside the vehicle. Retrieve the elec-
tronic key from the vehicle and lock
the doors again.
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the 12-
volt battery from being discharged while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system
may take some
time to unlock the doors.
• The electronic key has been left in an area of approxi mately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors cannot be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote c ontrol or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
SituationCorrection procedure
An attempt was
made to lock the
vehicle while a door was open.Close all of the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC while the driver’s
door was open (The driver’s door was
opened when the
power switch was in ACC).
Turn the power
switch off
and close
the driver’s door.
The power switch
was turned off while
the driver’s door was open.Close the driver’s door.
1303-2. Opening, closing and locking the doors and tailgate
Owners Manual_USA_M0C052_en
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly. (Ways of coping:
P.527)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station , radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
●When the electronic key is in con-
tact with, or is covered by the fol-
lowing metallic objects
• Cards to which al uminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is near the
ground or in a high place, or too
close to the center of the rear
bumper.
• The electronic key is on the instru- ment panel, or floor, or in the door
pockets or glove box when the
hybrid system is started or power
switch modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the doors will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electro nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash, when the
electronic key is within the effec-
tive range. (The doors will auto-
matically be locked after
approximately 60 seconds if the