Page 497 of 602

4957-2. Steps to take in an emergency
7
When trouble arises
1Remove any dirt or foreign
matter from the wheel con-
tact surface.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come off.
2 Install the tire and loosely
tighten each wheel nut by
hand by approximately the
same amount.
Turn the wheel nuts until the wash-
ers come into contact with the
WARNING
■Replacing a flat tire
●Observe the following precau-
tions. Failure to do so may
result in serious injury.
• Do not touch the disc wheels or the area around the brakes
immediately after the vehicle
has been driven. After the vehi-
cle has been driven the disc
wheels and the area around the
brakes will be extremely hot.
Touching these areas with
hands, feet or other body parts
while changing a tire, etc. may
result in burns.
• Remove the spare tire before jacking up the v ehicle. If the
spare tire is removed after jack-
ing up the vehicle, the tire car-
rier and the spare tire may
interfere with the jack and cause
a serious accident.
●Failure to follow these precau-
tions could cause the wheel
nuts to loosen and the tire to fall
off, resulting in death or serious
injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf
(103 N•m, 10.5 kgf•m) as soon
as possible after changing
wheels.
• When installing a tire, only use wheel nuts that have been spe-
cifically designed for that wheel.
• If there are any cracks or defor- mations in the bolt screws, nut
threads or bolt holes of the
wheel, have the vehicle
inspected by your Toyota
dealer.
• When installing the wheel nuts,
be sure to install them with the
tapered end facing inward.
( P.437)
●For vehicles with power sliding
door and/or power back door: In
cases such as wh en replacing
tires, make sure to disable the
power sliding door system
( P.148) and/or the power
back door system ( P.163).
Failure to do so may cause the
sliding door and/or the back
door to operate unintentionally,
resulting in hands and fingers
being caught and injured.
Installing the spare tire
A
Page 498 of 602

4967-2. Steps to take in an emergency
disc wheel .
3Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and
all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY USE ONLY” on the tire sidewall.
Use the compact spare tire tem-
porarily, and only in an emer-
gency.
●Make sure to check the tire infla-
tion pressure of the compact
spare tire. (
P.523)
■When using the compact spare
tire
As the compact spare tire is not
equipped with a tire pressure warn-
ing valve and transm itter, low infla-
tion pressure of the spare tire will
not be indicated by the tire pressure
warning system. Also , if you replace
the compact spare ti re after the tire
pressure warning light comes on,
the light remains on.
■When the compact spare tire is
attached
The vehicle height may become
lower when driving with the compact
spare tire compared to when driving
with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
B
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
Page 499 of 602

4977-2. Steps to take in an emergency
7
When trouble arises
WARNING
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC/Trailer Sway Control
• TRAC
• Dynamic radar cruise control with full-speed range
• PCS (Pre-Collision System)
• EPS
• LTA (Lane Tracing Assist)
• Tire pressure warning system
• AHB (Automatic High Beam)
• BSM (Blind Spot Monitor) (if equipped)
• Rear view monitor system (if equipped)
• Panoramic view monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• PKSB (Parking Support Brake) (if equipped)
• Navigation system (if equipped)
Also, not only c an the following
system not be utilized fully, but it
may actually negatively affect the
drive-train components:
• E-Four (Electronic On-Demand
AWD system) (AWD models)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle height may become
lower when drivi ng with the com-
pact spare tire compared to when
driving with standard tires. Be
careful when driving over uneven
road surfaces.
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire.
Tire chains may damage the vehi-
cle body and adversely affect driv-
ing performance.
Page 500 of 602
4987-2. Steps to take in an emergency
1Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.
Turn the wheel nuts until the wash-
ers come into contact with the
disc wheel .
2Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.
Tightening torque: 36.9 ft•lbf (50 N•m, 5.1 kgf•m)
3
Installing the cover.
NOTICE
■When replacing the tires
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
Stowing the spare tire
A
B
: $ 5 1 , 1 *
■When stowing the compact
spare tire
Be careful not to catch fingers or
other body parts between the
compact spare tire and the body
of the vehicle.
Page 501 of 602

4997-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.502)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.262)
There may be a malfunction
in the immobilizer system.
( P.88)
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.499) One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.504)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.420)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.504)
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.420)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.234)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency
Page 502 of 602

5007-2. Steps to take in an emergency
mally.
Do not use this starting proce-
dure except in cases of emer-
gency.
1Pull the parking brake switch
to check that the parking
brake is set. ( P.246)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided with your vehicle.
Page 503 of 602

5017-2. Steps to take in an emergency
7
When trouble arises
Vehicles without spare tire
1 Remove the cover of the
emergency tire puncture
repair kit. ( P.483)
2 Pull the lever.
Pull the lever to unlock the fuel filler
door and it will be r eady to open as
usual.
Vehicles with spare tire
1 Fold down the third seat.
( P.175)
2 Remove the cover of the
compact spare tire.
3 Pull the lever.
Pull the lever to unlock the fuel filler
door and it will be ready to open as
usual.
If the fuel filler door
cannot be opened
If the fuel filler door opener
switch cannot be operated,
the following procedure can
be used to open the fuel
filler door.
Opening the fuel filler
door
NOTICE
■When opening the fuel filler
door manually
●Do not open the fuel filler door
manually except in an emer-
gency. Fuel may overflow.
●Using the lever to open the fuel
filler door may not allow for an
adequate reduction in fuel tank
pressure before refueling. To
prevent fuel from spilling out,
turn the cap slowly when remov-
ing it.
Page 504 of 602

5027-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.542)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.166)
Use the mechanical key
( P.131) in order to perform the
NOTICE
●During refueling, fuel may spill
out from the filler opening due to
air being discharged from inside
the fuel tank. Therefore, fill the
fuel tank carefully and slowly.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.166)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors