4777-2. Steps to take in an emergency
7
When trouble arises
instructions (P.512).
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “Smart Key System Malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator Syst em Malfunction”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
•“Braking Power Low”
• “12-Volt Battery Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Low Auxiliary Battery See
Owner’s Manual” is shown
• When the display goes off after
several seconds
*:
Maintain the hybri d system opera-
tion for more than 15 minutes and
charge the 12- volt battery.
• When the display does not go off:
Start up the hybrid system using the
procedures for “If the 12-volt battery
is discharged” ( P.504)
*: Displays for about 6 seconds
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore, perform the follo
wing correction
procedure.
• Cleaning the hybrid battery (trac-
tion battery) air intake vents
(
P.440)
If the warning message is shown
even if the vents are cleaned,
have the vehicle inspected by
your Toyota dealer.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level o f the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is stopped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.512
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid battery (traction bat-
tery) can not be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
4787-2. Steps to take in an emergency
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” is shown
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift Is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Accelerator Pedal is
Pressed” is displayed
The accelerator pedal has been
depressed when the shift lever is in
P. Release the accelerator pedal.
■If “Press Brake When Vehicle Is
Stopped Hybrid System May
Overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicle position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate th e hybrid system for approximately 5 minutes to
recharge the 12-
volt battery.
■If “High Power Consumption
Power to Climate Temporarily
Limited” is displayed
Turn off unnecessary electronic
equipment to re duce power con-
sumption.
Please wait until the power supply
returns to normal.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning.
Have the vehicle inspected by your
Toyota dealer immediately.
●The LED headlight system
●AHB (Automatic High Beam)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.268)
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.268,
464)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the
malfunction of radar sensor is
displayed
The following systems may be sus-
pended until the problem shown in
4797-2. Steps to take in an emergency
7
When trouble arises
the message is resolved. ( P.268,
464)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the message after the
maintenance is performed.
( P.403)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.403)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary.
After changing the engine oil, make
sure to reset t he message.
( P.415)
■If “Oil Maintenance Required
Visit Your Dealer” is displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil
and oil filter by yo ur Toyota dealer.
After changing the engine oil, make
sure to reset t he message.
(
P.415)
■Warning buzzer
P.471
NOTICE
■“High Power Consumption
Power to Climate Temporar-
ily Limited” is frequently
shown
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed
frequently
The 12-volt battery may have
deteriorated.
As the battery may discharge in
this state when left unattended,
have the battery inspected by
your Toyota dealer.
4857-2. Steps to take in an emergency
7
When trouble arises
9Attach the sticker as shown.
10 Check the specified tire infla-
tion pressure.
Tire inflation pressure is specified
on the label as shown. ( P.523)
11 Start the hybrid system.
( P.234)
12 To inject the sealant and
inflate the tire, turn the com-
pressor switch on. 13Inflate the tire until the rec-
ommended pressure is
reached.
The sealant will be injected
and the pressure will spike to
between 44 psi (300 kPa, 3.0
kgf/cm2 or bar) and 58 psi
(400 kPa, 4.0 kgf/cm
2 or bar),
then gradually decrease.
The air pressure gauge will
display the actual tire inflation
pressure about 1 to 5 min-
utes after the switch is turned
on.
• Turn the compre ssor switch off
and then check the tire inflation
pressure. Being careful not to
over inflate, check and repeat the
inflation procedure until the rec-
ommended tire inflation pressure
is reached.
• If the tire inflati on pressure is still
lower than the recommended
A
B
5047-2. Steps to take in an emergency
displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you no rmally do when
stopping the hybrid system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.444)
■Alarm (if equipped)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.89)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
( P.237)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Vehicles with alarm: Confirm
that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P.90)
2 Open the hood ( P.410) and
fuse box cover.
Push claw , and to com-
pletely release the lock, and then lift
If the 12-volt battery is
discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
ABC
5097-2. Steps to take in an emergency
7
When trouble arises
■If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display
1 Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system. 2
If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
3 After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
The needle of the engine
coolant temperature gauge
( P.97, 101) enters the red
zone, or a loss of hybrid
system power is experi-
enced. (For example, the
vehicle speed does not
increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.
Steam comes out from
under the hood.
Correction procedures
A
B
A
B
5107-2. Steps to take in an emergency
“LOW” line
5 Add coolant if necessary.
Water can be us ed in an emer-
gency if engine coolant is unavail-
able.
6 Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is op erating by check-
ing the fan sound and air flow. If it is
difficult to check th ese, turn the air
conditioning system on and off
repeatedly. (The f an may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
■If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the
C
A
B
5117-2. Steps to take in an emergency
7
When trouble arises
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if power control unit coolant
is unavailable.
6After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check for the
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be
driven normally.
However, if the message appears
again frequently, contact your Toyota dealer.
A
B
C
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off , check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the hybrid system
and radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.