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Owners Manual_USA_M0C043_en
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, seat belt
and SRS airbag instructions for Canadian owners
IndexSearch by symptom
Search alphabetically
4TABLE OF CONTENTS
Owners Manual_USA_M0C043_en
Downhill assist control sys-tem .............................. 380
Driving assist systems .. 382
Trailer brake controller .. 388
Trailer Backup Guide .... 391
4-6. Driving tips Hybrid Electric Vehicle driving tips............................... 396
Off-road precautions ..... 398
Winter driving tips ......... 401
5-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 406
Rear automatic air condition- ing system ................... 413
Heated steering wheel/seat heaters/seat ventilators 415
5-2. Using the interior lights Interior lights list ............ 418
5-3. Using the storage features List of storage features . 421
Luggage compartment fea- tures ............................ 425
5-4. Using the other interior fea- tures
Other interior features ... 428
Garage door opener...... 4416-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 450
Cleaning and protecting the vehicle interior ............. 453
6-2. Maintenance Maintenance requirements.................................... 456
General maintenance .... 457
Emission inspection and maintenance (I/M) programs.................................... 460
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 462
Hood .............................. 464
Engine compartment ..... 465
12-volt battery................ 471
Tires .............................. 474
Tire inflation pressure .... 484
Wheels .......................... 486
Air conditioning filter ...... 487
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 498
5Interior features
6Maintenance and care
5TABLE OF CONTENTS
Owners Manual_USA_M0C043_en
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7-1. Essential information Emergency flashers ...... 502
If your vehicle has to be stopped in an emergency.................................... 502
If the vehicle is submerged or water on the road is rising.................................... 503
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 505
If you think something is wrong .......................... 507
If a warning light turns on or a warning buzzer sounds 509
If a warning message is dis- played.......................... 519
If you have a flat tire...... 523
If the hybrid system will not start ............................. 532
If you lose your keys ..... 534
If the fuel door cannot be opened ........................ 534
If the electronic key does not operate properly .......... 535
If the vehicle 12-volt battery is discharged................... 538
If your vehicle overheats 543
If the vehicle becomes stuck .................................... 5468-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 548
Fuel information............. 558
Tire information ............. 560
8-2. Customization Customizable features... 570
8-3. Initialization Items to initialize ............ 581
9-1. For owners Reporting safet y defects for
U.S. owners ................. 584
Reporting safet y defects for
Canadian owners ........ 584
Seat belt instructions for Canadian owners (in
French) ........................ 585
SRS airbag instructions for Canadian owners (in
French) ........................ 587
What to do if... (Troubleshoot- ing) .............................. 596
Alphabetical Index ......... 599
7When trouble arises8Vehicle specifications
9For owners
Index
851-5. Theft deterrent system
Owners Manual_USA_M0C043_en
1
For safety and security
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●The doors are unlocked using the
mechanical key.
●When a person remaining in the
vehicle opens a door, the back
door, hood, unlocks, turns the
power switch to ON, or starts the
hybrid system.
●The 12-volt battery is recharged or
replaced when the vehicle is
locked. ( P.540)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm i s activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
12-volt battery.
If a door is unlocked with the
mechanical key while the alarm
is being set, the pre-alarm will
sound for 10 seconds.
After pre-alarm sounding for 10
seconds, alarm will sound.
Do any of the following in order
to deactivate or stop the pre-
alarm:
Close the doors, and lock all
doors by smart key system or
wireless remote control.
Unlock the doors or open the
back door using the entry
function or wireless remote
control.
Start the hybrid system. (After
the alarm will be activated, it
will be deactivated and stop
after a few seconds.)
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.
Pre-alarm
1123-1. Key information
Owners Manual_USA_M0C043_en
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.139)
• Operating the wireless remote control function ( P. 1 1 3 )
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin and a
message will be s hown on the
multi-information display when the hybrid system is stopped.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.141)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
P.493
■Confirmation of the number of
registered keys
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the multi-
information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
Keys
The keys
1143-1. Key information
Owners Manual_USA_M0C043_en
■Theft deterrent panic mode
When is pressed for longer
than about one second, an alarm
will sound intermittently and the
vehicle lights will f lash to deter any
person from trying to break into or
damage your vehicle.
To stop the alarm, press any button
on the electronic key.
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical k ey together with
the electronic key. If the electronic
key battery is dep leted or the entry
function does not operate properly,
you will need the m echanical key.
( P.535)
■When required to leave the
vehicle’s key wi th a parking
attendant
Remove the mechanical key for
your own use and p rovide the atten-
dant with the elec tronic key only.
■If you lose your mechanical
keys
P.534
■If a wrong key is used
The key cylinder rotates freely, iso-
lated from the internal mechanism.Using the mechanical key
1173-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
■If the smart key system or the
wireless remote control does
not operate properly
Use the mechanical key to lock and
unlock the doors. ( P.536)
Replace the key battery with a new
one if it is depleted. ( P.493)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and
unlocked using the smart key sys-
tem or wireless remote control. Lock
or unlock the doors using the
mechanical key. ( P.536)
■Rear seat reminder function
●In order to remind you not to for-
get luggage, etc., in the rear seat,
when the power switch is turned to
OFF after any of the following con-
ditions are met, a buzzer will
sound and a message will be dis-
played on the multi-information
display for approximately 6 sec-
onds.
• The hybrid system is started within 10 minutes after opening
and closing a rear door.
• A rear door has been opened and closed after the hybrid system
was started.
However, if a rear door is opened
and then closed within approxi-
mately 2 seconds , the rear seat
reminder function may not operate.
●The rear seat reminder function
determines that luggage, etc., has
been placed in a rear seat based
on opening and closing of a rear
door. Therefore, depending on the
situation, the rear seat reminder
function may not operate and you
may still forget luggage, etc., in
the rear seat, or it may operate
unnecessarily.
●The rear seat reminder function
can be enabled/disabled.
( P.570)
■Customization
Some functions can be customized.
( P.570)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle.
Failure to do so may result in a
door opening and an occupant
falling out of the vehi cle, resulting
in death or serious injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the front
doors, as the doors may be
opened even if the inside lock but-
tons are in locked position.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as wh ether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.
1313-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
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Before driving
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle ( P.141)
●When charging from an external
power source or connecting the
AC charging cable
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory is installed to
the rear bumper
If an accessory has been installed,
turn the Hands Free Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be ca reful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands F ree Power Back
Door operation setting off. ( P.135)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.