
1333-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
●In the following situations, the
power back door may detect an
abnormality and automatic
operation may be stopped. In
this case, the back door has to
be operated manually. Take
extra care when on an incline,
as the back door may open or
close abruptly.
• When the back door contacts an obstacle
• When the 12-volt battery volt- age suddenly drops, such as
when the power switch is turned
to ON or the hybrid system is
started during automatic opera-
tion
●If a bicycle carrier or similar
heavy object is attached to the
back door, the power back door
may not operate, causing itself
to malfunction, or the back door
may suddenly shut again after
being opened, causing some-
one’s hands, arms, head or
neck to be caught and injured.
When installing an accessory
part to the back door, using a
genuine Toyota part is recom-
mended.
■Jam protection function
Observe the following precau-
tions.
Failure to do so may cause death
or serious injury.
●Never use any part of your body
to intentionally a ctivate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the back door
fully closes. Be careful not to
catch fingers or anything else.
●The jam protection function may
not work depending on the
shape of the object that is
caught. Be careful not to catch
fingers or anything else.
■Hands Free Power Back Door
Observe the following precautions
when operating the Hands Free
Power Back Door.
Failure to do so may cause death
or serious injury.
●Check the safety of the sur-
rounding area to make sure
there are no obs tacles or any-
thing that could cause any of
your belongings to get caught.
WARNING
●When putting your foot near the
lower center part of the rear
bumper and moving it from the
rear bumper, be careful not to
touch the exhaust pipes until
they have cooled down suffi-
ciently, as touching hot exhaust
pipes can cause burns.
●Do not leave the electronic key
within the effective range
(detection area) of the luggage
compartment.

1403-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
■Effective range (areas within
which the electronic key is
detected)When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside door handle.
(Only the doors detecting the key
can be operated.)
When starting the hybrid system
or changing power switch modes
The system can be operated when
the electronic key is inside the vehi-
cle.
■Alarms and warning messages
An alarm sounds and warning mes-
sages are display ed on the multi-
information display to protect
against unexpected accidents or
theft of the vehicle resulting from
erroneous operation. When a warn-
ing message is displayed, take
appropriate measures based on the
displayed message. ( P.519)
When only an ala rm sounds, cir-
cumstances and c orrection proce-
dures are as follows.
●When an exterior alarm sounds
once for 5 seconds
●When an interior alarm sounds
continuously
■If “Smart Key System Malfunc-
tion See Owner’s Manual” is
displayed on the multi-informa-
tion display
The system may be malfunctioning.
Have the vehicle inspected by Toy-
ota dealer immediately.
■If “Key Detected in Vehicle” is
shown on the multi-information
display
An attempt was made to lock the
doors using the smart key system
while the electronic key was still
inside the vehicle. Retrieve the elec-
tronic key from the vehicle and lock
the doors again.
■Battery-saving function
The battery-saving function will be
activated in ord er to prevent the
electronic key battery and the 12-
volt battery from being discharged
SituationCorrection
procedure
An attempt was
made to lock the
vehicle while a door was open.Close all of the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC while the driver’s
door was open (The driver’s door was
opened when the
power switch was in ACC).
Turn the power
switch off
and close
the driver’s door.
The power switch
was turned off while
the driver’s door was open.Close the driver’s door.

1413-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
while the vehicle is not in operation
for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the
wireless remote control or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating properly. (Ways of coping:
P.535)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone, cordless phone or
other wireless communication
device
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wirel ess keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices

1423-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted.
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is near the
ground or in a high place, or too
close to the center of the rear
bumper.
• The electronic key is on the instru- ment panel, or floor, or in the door
pockets or glove box when the
hybrid system is s tarted or power
switch modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the doors will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unl ock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash, when the
electronic key is within the effec-
tive range. (The doors will auto-
matically be locked after
approximately 60 seconds if the doors or the glass hatch are not
opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib
ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock sensor
while wearing gloves may delay or
prevent lock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In this
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca-
tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery- saving mode to disable the smart
key system. ( P.141)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, m ud, etc. Clean
the lock sensor and attempt to
operate it again.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that t he doors unlock

1433-2. Opening, closing and locking the doors
Owners Manual_USA_M0C043_en
3
Before driving
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance.
●Setting the electronic key to bat-
tery-saving mode helps to reduce
key battery depletion. ( P.141)
■To operate the system properly
●Make sure to carry the electronic
key when operating the system.
Do not get the electronic key too
close to the vehicle when operat-
ing the system from the outside of
the vehicle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention function may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
P. 5 3 6
●Starting the hybrid system:
P. 5 3 6
■Customization
Some functions can be customized.
( P.570)
■If the smart key system has
been deactivated in a custom-
ized setting
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.115, 536)
●Starting the hybrid system and
changing power switch modes:
P. 5 3 6
●Stopping the hybrid system:
P. 2 1 4
■Certification
P.618
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
keep away from the smart key
system antennas. ( P.139)
The radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your Toy-
ota dealer for details, such as
the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
on disabling the entry function.

2124-2. Driving procedures
Owners Manual_USA_M0C043_en
4-2.Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.222)
The parking brake indicator will
come on.
2Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the hybrid sys-
tem cannot be started.
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
The hybrid system can be started from any power switch mode.
5
Check that the “READY” indi-
cator is illuminated.
The vehicle cannot be driven if the
“READY” indicator is off.
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P. 8 3 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting th e hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -31°F [-35°C])
under the influenc e of the outside
temperature, it ma y not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase, etc.
●When the outside temperature is
extremely cold, the hybrid system
may be started by starter motor.
Power (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

2134-2. Driving procedures
Owners Manual_USA_M0C043_en
4
Driving
■Starting the hybrid system by
starter motor
●When the fuel lid is opened and
closed (such as re-fueling)
●When the outside temperature is
extremely cold (th e hybrid system
may be started by starter motor)
■Sounds and vibrations specific
to a Hybrid Electric Vehicle
P. 7 7
■If the 12-volt battery is dis-
charged
The hybrid system cannot be started
using the smart key system. Refer
to P.538 to restart the hybrid sys-
tem.
■Electronic key battery depletion
P. 1 1 2
■Conditions affecting operation
P. 1 4 1
■Notes for the entry function
P. 1 4 2
■If “Smart Key System Malfunc-
tion See Owner’s Manual” is
displayed on the multi-informa-
tion display
The system may be malfunctioning.
Have the vehicle inspected by your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
P. 2 4 2
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■If the hybrid system is malfunc-
tioning
P. 5 1 9
■Electronic key battery
P.493
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change o r the hybrid sys-
tem may not start.
●If attempting to restart the hybrid
system immediately after turning
the power switch to OFF, the
hybrid system may not start in
some cases. After turning the
power switch to OF F, please wait
a few seconds before restarting
the hybrid system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.535.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death o r serious injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.

2294-3. Operating the lights and wipers
Owners Manual_USA_M0C043_en
4
Driving
and may cause the automatic head-
light system to malfunction.
■Automatic light off system
●When the headlights are on: The
headlights and tail lights turn off
30 seconds after the driver’s door
is opened and clos ed if the power
switch is turned to ACC or off.
(The lights turn off immediately if
on the key is pressed after all
the doors are closed.)
●When only the tail lights are on:
The tail lights tu rn off automati-
cally if the power switch is turned
to ACC or OFF and the driver’s
door is opened.
To turn the lights on again, turn the
power switch to ON, or turn the light
switch off once and then back to or .
■Light reminder buzzer
A buzzer sounds when the power
switch is turned to ACC or OFF and
the driver’s door is opened while the
lights are turned on.
■When unlock the doors (wel-
come lamp) (If equipped)
When the doors are unlocked using
the entry function or wireless remote
control, the front parking lights and
tail lights turn o n automatically.
When the light switch is in the AUTO
position and the surrounding area is
dark, this function will operate.
■Automatic headlight leveling
system (if equipped)
The level of the headlights is auto-
matically adjusted according to the
number of passengers and the load-
ing condition of the vehicle to
ensure that the headlights do not
interfere with other road users.
■Windshield wiper linked head-
light illumination
When driving during daytime with
the headlight swit ch turned to , if the windshield wipers are
used, the headlights will turn on
automatically after several seconds
to help enhance the visibility of your
vehicle.
■12-volt battery-saving function
In order to prevent the 12-volt bat-
tery of the vehicle from discharging,
if the headlights and/or tail lights are
on when the power switch is turned
to OFF the 12-volt battery-saving
function will operate and automati-
cally turn off all the lights after
approximately 20 minutes. When
the power switch is turned to ON,
the 12-volt battery-saving function
will be disabled.
When any of the following are per-
formed, the 12-volt battery-saving
function is canceled once and then
reactivated. All the lights will turn off
automatically 20 minutes after the
12-volt battery-saving function has
been reactivated:
●When the headlight switch is oper-
ated
●When a door is opened or closed
■Customization
Some functions can be customized.
( P.570)
NOTICE
■To prevent 12-volt battery dis-
charge
Do not leave the lights on longer
than necessary when the hybrid
system is not operating.