2023 TOYOTA RAV4 PRIME ESP

651-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
Type AMicrophone
“SOS” button
LED light indicators
Type BMicrophone
“SOS” button
LED light indicators
Subscribers have the following
Safety Connect services avail-
able:
 Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
Safety Connect
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto
Rico and Toyota.ca in Can-
ada. All use of the Safety
Connect service is subject
to such then-applicable
Terms and Conditions.
System components
Services
A
B
C
A
B
C

661-3. Emergency assistance
providers. (P.67)
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( 
P.67)
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. (
P.68)
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( 
P.68)
After you have signed the
Telematics Subscription Ser-
vice Agreement and are
enrolled, you can begin receiv-
ing services.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges
vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska , Puerto Rico
and Canada, and Enhanced
Roadside Assistance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system
Subscription

671-3. Emergency assistance
1
For safety and security
will offer voice prompts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy- ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Safety Connect LED light
Indicators
Safety Connect services

681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect

902-1. Plug-in hybrid system
detected by the impact sensor,
the emergency shut off system
blocks off the high voltage cur-
rent and stops the fuel pump to
minimize the risk of electrocu-
tion and fuel leakage.
If the emergency shut off system
activates, your vehicle will not
restart. To restart the hybrid sys-
tem, contact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions.
■If a warning light comes on, a
warning message is displayed
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
that case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
Primarily using EV mode and
AUTO EV/HV mode when driv-
ing in cities and using HV mode
when driving on highways (or
freeways) can help conserve
fuel and electricity. ( P.76)
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving fuel and
electricity economy. ( P.404)
Eco-friendly driving is possible
by keeping the Hybrid System
Indicator within Eco area.
( P.175, 181)
Hybrid warning message
Plug-in Hybrid Elec-
tric Vehicle driving
tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using EV mode, AUTO
EV/HV mode and HV
mode effectively
Using Eco drive mode
Use of Hybrid System
Indicator

1242-2. Charging
WARNING
●Check that the AC charging
cable, plug and outlet are free of
foreign matter.
●Before charging, check that the
AC charging inlet is not
deformed, damaged or cor-
roded, and check that the inlet
is free of foreign matter such as
dirt, snow and ice.
If there is dirt or dust in these
areas, remove completely
before inserting the charging
connector.
●Do not get the terminals of the
AC charging inlet wet.
●Only use outlets where the plug
can be securely inserted.
●Do not bundle or wind the AC
charging cable while charging,
as doing so may result in over-
heating.
●Do not touch the terminals of
the charging connector and AC
charging inlet with a sharp metal
objects (needles etc.) or hands,
or short them with foreign
objects.
●When charging outdoors, make
sure to connect to a weather-
proof outlet for outdoor use.
Ensure the weatherproof outlet
cover closes completely. If the
weatherproof outlet cover can-
not be closed, install a weather-
proof outlet cover that will close.
●In order to stop charging at the
charging station, follow the
instructions of the charger.
●If any heat, smoke, odors, noise
or other abnormalities are
noticed during charging, stop
charging immediately.
●Do not insert the plug if the out-
let is submerge d in water or
snow.
●When charging while it is raining
or snowing, do not connect or
disconnect the plug if your
hands are wet. Also, do not get
the plug or outlet wet.
●Do not charge the vehicle
during a lightning storm.
●Prevent the AC charging cable
from being caught in the door or
back door.
●Do not let the wheels on the AC
charging cable, plug, charging
connector and CCID (Charging
Circuit Interru pting Device).
●Firmly insert the plug into the
outlet.
●Do not use an extension cord
and converting adaptor.
●Close the hood before using the
charging system. The cooling
fan may start operating sud-
denly. Touching or getting close
to rotating parts such as the fan
may cause your hands or
clothes (especially a necktie or
scarf) to becom e caught and
result in a serious injury.
●After connecting the charging
cable, confirm that it is not
wound around anything.
●If the power indicator on the
CCID (Charging Circuit Inter-
rupting Device) does not illumi-
nate after plugging the AC
charging cable into the socket-
outlet, unplug it immediately.

1773-1. Instrument cluster
3
Vehicle status information and indicators
●Displays the outside temperature
within the range of -40°F (-40°C)
to 122°F (50°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
■Liquid crystal display
 P.185
■Customization
Settings (e. g. meter display) can be
changed on the screen of the
multi-informat ion display. (P.191)
Switches the items of the odom-
eter, trip meter A and trip meter
B by pressing the “ODO TRIP”
switch.
When the trip meter is dis-
played, pressing and holding the
switch will reset the trip meter.
The brightness of the instrument
panel lights can be adjusted by
turning the dial.
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before u sing the liquid
crystal informat ion display. At
extremely low temperatures, the
display monitor may respond
slowly, and display changes may
be delayed.
For example, there is a lag
between the driver’s shifting and
the new shift range appearing on
the display. This lag could cause
the driver to downshift again,
causing rapid and excessive
engine braking and possibly an
accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
The engine may be overheating if
“Engine Coolant Temp High Stop
in a Safe Place See Owner’s
Manual” is shown on the multi-
information displa y. In this case,
immediately stop the vehicle in a
safe place, and c heck the engine
after it has cooled completely.
(  P.574)
Using the “ODO TRIP”
switch
Instrument panel light
control

1843-1. Instrument cluster
even when not driving due to
power consumption by the sys-
tem.
●For details, refer to “EV driving
range” (P.93)
■Manually updating the fuel
gauge and possible driving
range
The fuel gauge and the possible
driving range are linked. If the dis-
plays of the fuel gauge and possible
driving range do not update after
adding a small amount of fuel, the
displays can be u pdated by per-
forming the following procedure.
1 Stop the vehicle on a level sur-
face.
2 Press the “ODO TRIP” switch to
change the odometer and trip
meter display to odometer.
3 Turn the power switch off.
4 While pressing and holding the
“ODO TRIP” switch, turn the
power switch to ON.
5 Continue to hold the “ODO TRIP”
switch for approximately 5 sec-
onds, and then release it once
the odometer begins flashing.
Updating is complete once the
odometer flashes for approximately
5 seconds and th en the display
returns to normal.
■Outside temperature display
●Displays the outside temperature
within the range of -40°F (-40°C)
to 140°F (60°C).
●When the outside temperature is
approximately 37°F (3°C) or
lower, the indicator will flash
for approximately 10 seconds,
then stay on.
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change:
• When stopped, or driving at low speeds (less than 12 mph [20 km/h])
• When the outside temperature has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
■Liquid crystal display
 P.197
■Free/Open Source Software
Information
This product contains Free/Open
Source Software (FOSS). The
license information and/or the
source code of such FOSS can be
found at the f ollowing URL.
https://www.denso.com/global/en/
opensource/meter/toyota/
■Customization
The gauges and meters can be cus-
tomized on of the multi-informa-
tion display. ( P.203)
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
information disp lay monitor may
respond slowly, and display
changes may be delayed.
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.