5288-1. Essential information
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical equipment will get damaged, the power
windows will not operate, the engine and motor stop, and the vehicle may not be able to get moving.
■Using an emergency escape ham-
mer*1
Laminated glass*2 is used in the wind- shield and the windows on this vehicle.
Laminated glass cannot be shattered
with an emergency hammer*1.*1: Contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer or aftermarket
accessory manufacturer for further
information about an emergency
hammer.
*2: If equipped
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of glass pasted together.
Laminated glass
Tempered glass
A
B
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the water may be rising. Otherwise the vehicle may be damaged and cannot move,
as well as become flooded and set a drift, which may lead to death.
5328-2. Steps to take in an emergency
Wheel nut wrench can be purchased
at any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
Flat-looking tires or uneven tire
wear
High coolant temperature warn-
ing light flashes or come on
Changes in exhaust sound
Excessive tire squeal when cor-
nering
Strange noises related to the
suspension system
Pinging or other noises related to
the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Vehicles with steering lock function:
Do not turn the power switch off. There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms
535
8
8-2. Steps to take in an emergency
When trouble arises
■Charging system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Hybrid system overheat warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
■Low engine oil pressure warning light* (warning buzzer)
*: This light illuminates on the multi-information display with a message.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging sys-
tem
Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
Warning lightDetails/Actions
Indicates that the engine is overheating
Immediately stop the vehicle in a safe place.
Handling method ( P.578)
Warning lightDetails/Actions
Indicates that the hybrid system has overheated
Stop the vehicle in a safe place.
Handling method ( P.578)
Warning lightDetails/Actions
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer.
5368-2. Steps to take in an emergency
■Malfunction indicator lamp
■SRS warning light
■ABS warning light
■Electric power steering system warning light (warning buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The hybrid system;
The electronic engine control system;
The electronic throttle control system; or
The emission control system (if equipped)
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system; or
The seat belt pretensioner system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric Power
Steering) system
Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.
545
8
8-2. Steps to take in an emergency
When trouble arises
• A warning message about an opera-
tion of the brake pedal may be shown while the driving assist systems such as PCS (Pre-Collision system) (if
equipped) or the dynamic radar cruise control with full-speed range (if equipped) is operating. If a warning
message is shown, be sure to decel- erate the vehicle or follow the instruc-tion shown on the multi-information
display. • A warning message is shown when Brake Override System operates.
( P.289) • A warning message is shown when Drive-Start Control or Parking Support
Brake function (if equipped) operates ( P.289, 403). Follow the instructions on the multi-information display.
●If a message about an operation of the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro-
cedure for starting the hybrid system is
performed or the power switch is oper-
ated incorrectly. Follow the instructions
shown on the multi-information display
to operate the power switch again.
●If a message about a shift lever opera- tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-information display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen-
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho-rized repairer, or any reliable
repairer is displayed
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man-ual is displayed
●If the following messages are shown, follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( P.388) • “RCTA Unavailable” ( P.388)
• “Engine Coolant Temp High” ( P.578) • “Exhaust Filter Full” ( P.414)
●If the following messages are shown, there may be a malfunction.
Immediately have the vehicle inspected
by any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
• “Plug-in Charging System Malfunc- tion”• “Hybrid System Malfunction”
• “Charging system malfunction” • “Check Engine”• “Traction battery system malfunction”
• “Accelerator System Malfunction” • “Smart Entry & Start System Malfunc-tion”
●If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe
place and contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer. Con-
tinuing to drive the vehicle may be dan-
gerous.
•“Oil Pressure Low” • “Braking Power Low”
●If any of the following messages are
5468-2. Steps to take in an emergency
shown on the multi-information dis-
play, the vehicle may have run out of fuel. Stop the vehicle in a safe place and, if the fuel level is low, refuel the
vehicle. • “Hybrid System Stopped”• “Engine Stopped”
●If “Maintenance required for DCDC converter cooling parts See Owner’s
Manual” is shown, the filter may be clogged, the air intake vent may be blocked, or there may be a gap in the
duct. Therefore, perform the following correction procedure.• If the air intake vent or filter of the
DC/DC converter are dirty, perform the procedures on P.504 to clean them.
• If the warning message is shown when the air intake vent and filter of the DC/DC converter are not dirty,
have the vehicle inspected at any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●If “12-Volt Battery Charging System
Malfunction Stop in a Safe Place See Owner’s Manual” is shown
Indicates a malfunction in the vehicle’s
charging system. Pull over and stop the
vehicle as soon as it is safe to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially limited in order to
reduce the power consumption of the
12-volt battery.
■If “Hybrid System Overheated Out- put Power Reduced” is shown
The message may be shown when driv- ing under severe operating conditions. (For example, when driving up a long
steep hill or driving up a steep hill in reverse.)
Coping method: P.578
■If “Traction Battery Needs to be
Protected Refrain from the Use of N Position” is shown
This message may be displayed when
the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever is in N, shift the shift lever to P when the
vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is shown
This message is displayed when the hybrid battery (traction battery) charge has become extremely low because the
shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P
and restart the hybrid system.
■If “Shift to P Before Exiting Vehi- cle” is shown
Message is displayed when the driver’s
door is opened without turning the power switch to OFF with the shift lever in any position other than P.
Shift the shift lever to P.
■If “Shift Out of N Release Accelera- tor Before Shifting” is shown
Message is displayed when the acceler-
ator pedal has been depressed and the shift lever is in N. Release the accelera-tor pedal and shift the shift lever to D or
R.
■If “Press Brake when vehicle is stopped Hybrid system may over-heat” is shown
Message is displayed when the acceler- ator pedal is depressed to maintain the vehicle position when stopped on a
upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.
■If “Auto Power OFF to Conserve Battery” is shown
Power was turned off due to the auto- matic power off function.
Next time when starting the hybrid sys-
tem, operate the hybrid system for approximately 5 minutes to recharge the
547
8
8-2. Steps to take in an emergency
When trouble arises
12-volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is stopped on a slope. Move the vehicle to
a level surface and check if the mes- sage disappears.
■If a message that indicates the mal-function of front camera is dis-
played (if equipped)
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.341, 534)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●AHB (Automatic High Beam)*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If a message that indicates the mal- function of radar sensor is dis-
played
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.341, 534)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If “Radar Cruise Control Temporar- ily Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control with full-speed range system (if equipped) is
suspended temporarily or until the prob- lem shown in the message is resolved. (causes and coping methods: P.341)
■If “Radar Cruise Control Unavail-
able” is shown
The dynamic radar cruise control with full-speed range system (if equipped)
cannot be used temporarily. Use the system when it becomes available again.
■Warning buzzer
P.542
WARNING
■If a warning light comes on or a warning buzzer sounds when a
warning message is shown on the multi-information display
P.543
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera-
tion” is frequently shown
There is a possible malfunction relat- ing to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■If “Maintenance Reqd. For Trac-tion Battery At Your Dealer” is
shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer immediately.
●Continuing to drive the vehicle with- out having the hybrid battery (trac-
tion battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately.
567
8
8-2. Steps to take in an emergency
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically designed for use with your vehicle.
Do not use your compact spare tire on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-ing operations that cause sudden
engine braking.
■When the compact spare tire is
attached
The vehicle speed may not be cor- rectly detected, and the following sys-
tems may not operate correctly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRC
• Cruise control (if equipped)
• Dynamic radar cruise control with full-speed range (if equipped)
• PCS (Pre-Collision System) (if equipped)
• EPS
• LTA (Lane Tracing Assist) (if
equipped)
• Tire pressure warning system
• AHB (Automatic High Beam) (if equipped)
• BSM (if equipped)
• RCTA (if equipped)
• PKSB (if equipped)
• Toyota parking assist-sensor
• Rear view monitor system (if
equipped)
• Panoramic view monitor (if
equipped)
• Toyota parking assist monitor (if
equipped)
• Navigation system (if equipped)
Also, not only can the following sys- tem not be utilized fully, but it may
actually negatively affect the drive- train components:
• E-Four (Electronic On-Demand
AWD system)
■Speed limit when using the com-
pact spare tire
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds.
Failure to observe this precaution may lead to an accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their storage location to reduce the possi-bility of personal injury during a colli-
sion or sudden braking.
NOTICE
■Be careful when driving over bumps with the compact spare
tire installed on the vehicle
The vehicle height may become lower when driving with the compact spare
tire compared to when driving with standard tires. Be careful when driv-ing over uneven road surfaces.