545
8
8-2. Steps to take in an emergency
When trouble arises
• A warning message about an opera-
tion of the brake pedal may be shown while the driving assist systems such as PCS (Pre-Collision system) (if
equipped) or the dynamic radar cruise control with full-speed range (if equipped) is operating. If a warning
message is shown, be sure to decel- erate the vehicle or follow the instruc-tion shown on the multi-information
display. • A warning message is shown when Brake Override System operates.
( P.289) • A warning message is shown when Drive-Start Control or Parking Support
Brake function (if equipped) operates ( P.289, 403). Follow the instructions on the multi-information display.
●If a message about an operation of the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro-
cedure for starting the hybrid system is
performed or the power switch is oper-
ated incorrectly. Follow the instructions
shown on the multi-information display
to operate the power switch again.
●If a message about a shift lever opera- tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-information display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen-
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho-rized repairer, or any reliable
repairer is displayed
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man-ual is displayed
●If the following messages are shown, follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( P.388) • “RCTA Unavailable” ( P.388)
• “Engine Coolant Temp High” ( P.578) • “Exhaust Filter Full” ( P.414)
●If the following messages are shown, there may be a malfunction.
Immediately have the vehicle inspected
by any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
• “Plug-in Charging System Malfunc- tion”• “Hybrid System Malfunction”
• “Charging system malfunction” • “Check Engine”• “Traction battery system malfunction”
• “Accelerator System Malfunction” • “Smart Entry & Start System Malfunc-tion”
●If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe
place and contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer. Con-
tinuing to drive the vehicle may be dan-
gerous.
•“Oil Pressure Low” • “Braking Power Low”
●If any of the following messages are
5468-2. Steps to take in an emergency
shown on the multi-information dis-
play, the vehicle may have run out of fuel. Stop the vehicle in a safe place and, if the fuel level is low, refuel the
vehicle. • “Hybrid System Stopped”• “Engine Stopped”
●If “Maintenance required for DCDC converter cooling parts See Owner’s
Manual” is shown, the filter may be clogged, the air intake vent may be blocked, or there may be a gap in the
duct. Therefore, perform the following correction procedure.• If the air intake vent or filter of the
DC/DC converter are dirty, perform the procedures on P.504 to clean them.
• If the warning message is shown when the air intake vent and filter of the DC/DC converter are not dirty,
have the vehicle inspected at any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
●If “12-Volt Battery Charging System
Malfunction Stop in a Safe Place See Owner’s Manual” is shown
Indicates a malfunction in the vehicle’s
charging system. Pull over and stop the
vehicle as soon as it is safe to do so.
While the message is displayed, the
functions of the air conditioning, etc.
may be partially limited in order to
reduce the power consumption of the
12-volt battery.
■If “Hybrid System Overheated Out- put Power Reduced” is shown
The message may be shown when driv- ing under severe operating conditions. (For example, when driving up a long
steep hill or driving up a steep hill in reverse.)
Coping method: P.578
■If “Traction Battery Needs to be
Protected Refrain from the Use of N Position” is shown
This message may be displayed when
the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever is in N, shift the shift lever to P when the
vehicle is stopped.
■If “Traction Battery Needs to be Protected Shift into P to Restart” is shown
This message is displayed when the hybrid battery (traction battery) charge has become extremely low because the
shift lever has been left in N for a certain amount of time.
When operating the vehicle, shift to P
and restart the hybrid system.
■If “Shift to P Before Exiting Vehi- cle” is shown
Message is displayed when the driver’s
door is opened without turning the power switch to OFF with the shift lever in any position other than P.
Shift the shift lever to P.
■If “Shift Out of N Release Accelera- tor Before Shifting” is shown
Message is displayed when the acceler-
ator pedal has been depressed and the shift lever is in N. Release the accelera-tor pedal and shift the shift lever to D or
R.
■If “Press Brake when vehicle is stopped Hybrid system may over-heat” is shown
Message is displayed when the acceler- ator pedal is depressed to maintain the vehicle position when stopped on a
upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.
■If “Auto Power OFF to Conserve Battery” is shown
Power was turned off due to the auto- matic power off function.
Next time when starting the hybrid sys-
tem, operate the hybrid system for approximately 5 minutes to recharge the
547
8
8-2. Steps to take in an emergency
When trouble arises
12-volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is stopped on a slope. Move the vehicle to
a level surface and check if the mes- sage disappears.
■If a message that indicates the mal-function of front camera is dis-
played (if equipped)
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.341, 534)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●AHB (Automatic High Beam)*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If a message that indicates the mal- function of radar sensor is dis-
played
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.341, 534)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If “Radar Cruise Control Temporar- ily Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control with full-speed range system (if equipped) is
suspended temporarily or until the prob- lem shown in the message is resolved. (causes and coping methods: P.341)
■If “Radar Cruise Control Unavail-
able” is shown
The dynamic radar cruise control with full-speed range system (if equipped)
cannot be used temporarily. Use the system when it becomes available again.
■Warning buzzer
P.542
WARNING
■If a warning light comes on or a warning buzzer sounds when a
warning message is shown on the multi-information display
P.543
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera-
tion” is frequently shown
There is a possible malfunction relat- ing to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■If “Maintenance Reqd. For Trac-tion Battery At Your Dealer” is
shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer immediately.
●Continuing to drive the vehicle with- out having the hybrid battery (trac-
tion battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately.
5548-2. Steps to take in an emergency
13To inject the sealant and inflate
the tire, turn the compressor
switch on.
14 Inflate the tire until the specified
air pressure is reached.
The sealant will be injected and
the pressure will spike to
between 300 kPa (3.0 kgf/cm2
or bar, 44 psi) and 400 kPa (4.0
kgf/cm2 or bar, 58 psi), then
gradually decrease.
The air pressure gauge will be
displayed the actual tire inflation
pressure about 1 to 5 minutes
after the switch is turned on.
Turn the compressor switch off and
then check the tire inflation pressure.
Being careful not to over inflate, check
and repeat the inflation procedure until
the specified tire inflation pressure is
reached.
The tire can be inflated for about 5 to 20
minutes (depending on the outside tem-
perature). If the tire inflation pressure is
still lower than the specified point after
inflation for 25 minutes, the tire is too
damaged to be repaired. Turn the com-
pressor switch off and contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
If the tire inflation pressure exceeds the
specified air pressure, let out some air
to adjust the tire inflation pressure.
( P.556, 590)
15With the compressor switch off,
disconnect the hose from the
valve on the tire and then pull
out the power plug from the
power outlet socket.
Some sealant may leak when the hose is removed.
16 Install the valve cap onto the
valve of the emergency repaired
tire.
17 Attach the air release cap to the
end of the hose.
If the air release cap is not attached, the sealant may leak and the vehicle
A
B
5728-2. Steps to take in an emergency
Use the mechanical key (P.234)
in order to perform the following
operations.
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows and the pan-
oramic moon roof*1 (turn and hold)*2
2 Opens the windows and the pan-
oramic moon roof*1 (turn and hold)*2
*1: If equipped
*2: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
1 Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the but-
tons on the electronic key to the
power switch.
When the electronic key is detected, a buzzer sounds and the power switch
will turn to ON.
When the smart entry & start system is deactivated in customization setting,
the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is dis-
played on the multi-information
display.
Locking and unlocking the
doors
WARNING
■When using the mechanical key and operating the power win-
dows or the panoramic moon roof (if equipped)
Operate the power window or the
panoramic moon roof after checking to make sure that there is no possibil-ity of any passenger having any of
their body parts caught in the window or the panoramic moon roof. Also, do not allow children to operate the
mechanical key. It is possible for chil- dren and other passengers to get caught in the power window or the
panoramic moon roof.
Starting the hybrid system
5788-2. Steps to take in an emergency
■If the high coolant temperature
warning light comes on,
flashes or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place
and turn off the air conditioning
system, and then stop the hybrid
system.
2 If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan, etc.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-
volt battery from another vehicle in an emergency. It cannot be used to jump start another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
The high coolant temperature
warning light ( P.183) comes
on or flashes, or a loss of
hybrid system power is experi-
enced. (For example, the vehi-
cle speed does not increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown on
the multi-information display.
Steam comes out from under
the hood.
Correction procedures
5808-2. Steps to take in an emergency
8Check if “Engine Coolant Temp
High Stop in a Safe Place See
Owner’s Manual” is shown on
the multi-information display.
If the message does not disap-
pear:
Stop the hybrid system and con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
If the message is not displayed:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
■If “Hybrid System Overheated
Output Power Reduced” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the hoses
and radiator core (radiator) for
any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if power control unit coolant is unavail-able.
If water was added in an emergency, have the vehicle inspected at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer as soon as possible.
6 After stopping the hybrid system
and waiting for 5 minutes or
more, start the hybrid system
A
B
A
B
C
581
8
8-2. Steps to take in an emergency
When trouble arises
again and check the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer. If the message is not displayed: The hybrid system temperature has
dropped and the vehicle may be driven normally. However, if the message appears again
frequently, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under
the hood, do not open the hood until the steam has subsided. The engine compartment may be very
hot.
●After the hybrid system has been
turned off, check that the “READY” indicator is off.When the hybrid system is operat-
ing, the gasoline engine may auto- matically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the fan, which may lead to fingers
or clothing (especially a tie, a scarf or a muffler) getting caught, result-ing in serious injury.
●Do not loosen the coolant reservoir cap while the hybrid system and
radiator are hot. High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power con-trol unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool coolant to a hot hybrid
system too quickly can cause dam- age to the hybrid system.
■To prevent damage to the cool-ing system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust, etc.).
●Do not use any coolant additive.