RAV4 HEV_OM_OM0R102U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
15Pictorial index
Precautions against winter season ......................................P.334
To prevent freezing (windshield wiper de-icer)
*...................P.347
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.385
Replacing the wiper insert .................................... ...............P.429
Fuel filler door ............................................... .....................P.249
Refueling method ............................................... ..................P.249
Fuel type/fuel tan k capacity .................................................P.497
Tires ....................................................................................P.409
Tire size/inflation pressure ................................... ................P.502
Winter tires/tire chain ........................................ ...................P.334
Checking/rotation/tire pressure warning system
*.................P.409
Coping with flat tires......................................... ....................P.471
Hood ....................................................................................P.398
Opening ........................................................ .......................P.398
Engine oil ..................................................... ........................P.498
Coping with overheat ........................................... ................P.490
Warning messages ..............................................................P.466
Headlights..................................................... ......................P.237
Turn signal lights ...............................................................P.230
Parking lights .....................................................................P.237
Daytime running lights .. ....................................................P.237
Side marker lights ............................................. .................P.237
Fog lights
*............................................................... ............P.244
LED accessory lights
*........................................................P.237
Stop lights/tail lights/turn s ignal lights ....................P.230, 237
Tail lights .................................................... ........................P.237
Light bulbs of the exterior lights for driving
(Replacing method: P.439, Watts: P.504)
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F
G
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892-1. Instrument cluster
2
Vehicle status information and indicators
*1: These lights turn on when the
power switch is turned to ON to
(Yellow)
Brake system warning
light
*1 ( P.456)
Charging system warning
light
*1 ( P.456)
High coolant temperature
warning light
*2 ( P.457)
Hybrid system overheat
warning light
*2 ( P.457)
Low engine oil pressure
warning light
*2 ( P.457)
(U.S.A.)
Malfunction indicator
lamp
*1 ( P.457)
(Canada)
Malfunction indicator
lamp
*1 ( P.457)
SRS warning light
*1
( P.458)
(U.S.A.)
ABS warning light*1
( P.458)
(Canada)
ABS warning light*1
( P.458)
(Red)
Electric power steering
system warning light
*1
( P.458)
(Yellow)
Electric power steering
system warning light
*1
( P.458)
(Flashes
or illumi- nates)
PCS warning light*1
( P.459)
(Orange)
LTA indicator ( P.459)
(Flashes)
Intuitive parking assist
OFF indicator
*3 (if
equipped) ( P.459)
(Flashes)
PKSB OFF indicator*1 (if
equipped) ( P.460)
(Flashes)
RCTA OFF indicator*1 (if
equipped) ( P.460)
Slip indicator light
*1
( P.460)
Inappropriate pedal opera-
tion warning light
*2
( P.461)
(Flashes)
Brake hold operated indi-
cator
*1 ( P.461)
(U.S.A.)
(Flashes)
Parking brake indicator
( P.461)
(Canada)
(Flashes)
Parking brake indicator
( P.461)
Tire pressure warning
light
*1 (if equipped)
( P.462)
Low fuel level warning
light ( P.462)
Driver’s and front passen-
ger’s seat belt reminder
light ( P.462)
Rear passengers’ seat
belt reminder lights
*4
( P.463)
Rear passengers’
seat belt reminder
lights ( P.463)
3344-6. Driving tips
Use fluids that are appropriate
to the prevailing outside tem-
peratures.
• Engine oil
• Engine coolant
• Power control unit coolant
• Washer fluid
Have a service technician
inspect the condition of the
12-volt battery.
Have the vehicle fitted with
four snow tires or purchase a
set of tire chains for the front
tires.
Ensure that all tires are the same
size and brand, and that chains
match the size of the tires.
Winter driving tips
Carry out the necessary
preparations and inspec-
tions before driving the
vehicle in winter. Always
drive the vehicle in a man-
ner appropriate to the pre-
vailing weather conditions.
Pre-winter preparations
WARNING
■Driving with snow tires
Observe the following precautions
to reduce the risk of accidents.
Failure to do so m ay result in a
loss of vehicle control and cause
death or serious injury.
●Use tires of the specified size.
●Maintain the recommended
level of air pressure.
●Do not drive in excess of 75
mph (120 km/h), regardless of
the type of snow tires being
used.
●Use snow tires on all, not just
some wheels.
■Driving with tire chains
Observe the following precautions
to reduce the risk of accidents.
Failure to do so may result in the
vehicle being unable to be driven
safely, and may cause death or
serious injury.
●Do not drive in excess of the
speed limit specifi ed for the tire
chains being used, or 30 mph
(50 km/h), whichever is lower.
●Avoid driving on bumpy road
surfaces or over potholes.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
●Slow down sufficiently before
entering a curve to ensure that
vehicle control is maintained.
●Do not use LTA (Lane Tracing
Assist) system.
NOTICE
■Repairing or replacing snow
tires (vehicles with tire pres-
sure warning system)
Request repairs or replacement of
snow tires from your Toyota
dealer or legitimate tire retailers.
This is because the removal and
attachment of snow tires affects
the operation of the tire pressure
warning valves and transmitters.
3846-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
Wipe away any water.
Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if equipped)
Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system (if
equipped)
If the door handle becomes wet
while the electronic key is within the
effective range, t he door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.156)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions
3866-1. Maintenance and care
WARNING
■Precaution regarding the rear
bumper
If the paint of the rear bumper is
chipped or scratched, the follow-
ing systems may not function cor-
rectly. If this occurs, consult your
Toyota dealer.
●BSM (if equipped)
●RCTA (if equipped)
●PKSB (if equipped)
●Intuitive parking assist (if
equipped)
NOTICE
■To prevent paint deterioration
and corrosion on the body
and components (aluminum
wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tre e sap is present
on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with rain-
sensing windshield wipers)
Set the wiper switch to off posi-
tion.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not let water from the high-pres-
sure washer directly hit the
camera or the area around the
camera. Due to the shock from
the high pressure water, it is
possible that the device may not
operate normally.
●Do not spray water directly on
the radar which is equipped
behind the radar sensor cover.
Otherwise it may cause the
device to be damaged.
3976-3. Do-it-yourself maintenance
6
Maintenance and care
Hybrid bat-
tery (traction
battery) air
intake vent
( P.426)• Vacuum cleaner,
etc,
• Phillips screw- driver
Light bulbs
( P.439)
• Bulb with same
number and watt-
age rating as origi-
nal
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Headlight aim
( P.438)• Phillips-head
screwdriver
Radiator and
condenser
( P.404)
Tire inflation
pressure
( P.420)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.406)
• Water or washer
fluid containing
antifreeze (for win-
ter use)
• Funnel (used only for adding water or
washer fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that “IGNITION ON”
on the multi-information display
and the “READY” indicator are
both off.
●Keep hands, clothing and tools
away from the moving fan.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is OFF.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.404)
■Safety glasses
Wear safety gla sses to prevent
flying or falling material, fluid
spray, etc., from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.
4236-3. Do-it-yourself maintenance
6
Maintenance and careUse only Toyota wheel nuts
and wrenches designed for
use with your aluminum
wheels.
When rotating, repairing or
changing your tires, check
that the wheel nuts are still
tight after driving 1000 miles
(1600 km).
Be careful not to damage the
aluminum wheels when using
tire chains.
Use only Toyota genuine bal-
ance weights or equivalent
and a plastic or rubber ham-
mer when balancing your
wheels.
WARNING
■When replacing wheels
●Do not use wheels that are a dif-
ferent size from those recom-
mended in the Owner’s Manual,
as this may result in a loss of
handling control.
●Never use an inner tube in a
leaking wheel which is designed
for a tubeless tire. Doing so may
result in an accident, causing
death or serious injury.
■When installing the wheel
nuts
Never use oil or grease on the
wheel bolts or wheel nuts. Oil and
grease may cause the wheel nuts
to be excessively tightened, lead-
ing to bolt or disc wheel damage.
In addition, the oil or grease can
cause the wheel nuts to loosen
and the wheel may fall off, caus-
ing an accident and resulting in
death or serious injury. Remove
any oil or grease from the wheel
bolts or wheel nuts.
■Use of defective wheels pro-
hibited
Do not use cracked or deformed
wheels.
Doing so could cause the tire to
leak air during driving, possibly
causing an accident.
NOTICE
■Replacing tire pressure warn-
ing valves and transmitters
(vehicles with tire pressure
warning system)
●Because tire repair or replace-
ment may affect the tire pres-
sure warning valves and
transmitters, make sure to have
tires serviced by your Toyota
dealer or other qualified service
shop. In additio n, make sure to
purchase your tire pressure
warning valves and transmit-
ters at your To yota dealer.
●Ensure that only genuine
Toyota wheels are used on your
vehicle.
Tire pressure warning valves
and transmitters may not work
properly with non-genuine
wheels.
Aluminum wheel precau-
tions