RAV4 HEV_OM_OM0R102U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically
2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Hybrid system Hybrid system features .... 70
Hybrid system precautions ....................................... 75
1-5. Theft deterrent system Immobilizer system .......... 80
Alarm................................ 81
2-1. Instrument cluster Warning lights and indicators....................................... 86
Gauges and meters (with 7- inch multi-information dis-
play) ............................... 93Gauges and meters (with
12.3-inch multi-information
display) ........................... 99
Multi-information display (with 7-inch multi-informa-
tion display) ................. 105
Multi-information display (with 12.3-inch multi-infor-
mation display) ............ 115
Energy monitor/consumption screen.......................... 125
3-1. Key information Keys .............................. 130
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 135
Back door ...................... 141
Smart key system .......... 155
3-3. Adjusting the seats Front seats .................... 160
Rear seats ..................... 161
Driving position memory 163
Head restraints .............. 166
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 169
Inside rear view mirror ... 170
Digital Rear-view Mirror . 172
Outside rear view mirrors .................................... 181
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 183
Moon roof ...................... 186
1For safety and security
2
Vehicle status
information and
indicators
3Before driving
5TABLE OF CONTENTS
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If a warning light turns on or a warning buzzer sounds.................................... 456
If a warning message is dis- played.......................... 466
If you have a flat tire...... 471
If the hybrid system will not start ............................. 480
If you lose your keys ..... 481
If the fuel filler door cannot be opened ................... 482
If the electronic key does not operate properly (vehicles
with smart key system) 483
If the 12-volt battery is dis- charged ....................... 485
If your vehicle overheats 490
If the vehicle becomes stuck .................................... 493
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 496
Fuel information ............ 505
Tire information ............. 507
8-2. Customization Customizable features .. 517
8-3. Initialization Items to initialize ........... 531
9-1. For owners Reporting safety defects for U.S. owners................. 534Reporting safet
y defects for
Canadian owners ........ 535
Seat belt instructions for Canadian owners (in
French) ........................ 535
SRS airbag instructions for Canadian owners (in
French) ........................ 537
Headlight aim instructions for Canadian owners (in
French) ........................ 544
What to do if... (Trouble- shooting) ..................... 548
Alphabetical Index ........ 551
8Vehicle specifications
9For owners
Index
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work properly or the danger that
it may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 2.5
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the Hybrid Electric Vehicles
emit approximately the same
amount of electromagnetic
waves as the conventional gas-
oline powered vehicles or home
electronic appliances despite of
their electromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording
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better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on
vehicle safety performance
• Disclose the data to a third party for research pur poses without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain ex plosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material
22Pictorial index
■Interior
SRS airbags .................................................... ......................P.33
Floor mats..................................................... ........................P.26
Front seats .................................................... ......................P.160
Rear seats ..................................................... ......................P.161
Head restraints ...................................................................P.166
Seat belts ..................................................... .........................P.29
Console box .................................................... ...................P.356
Inside lock buttons ............................................ ................P.139
Cup holders ........................................................................P.356
Assist grips ................................................... .....................P.374
Rear seat heater switches
*................................................P.350
*: If equipped
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For safety and security
For safety and security
1-1. For safe useBefore driving ................. 26
For safe driving .............. 27
Seat belts ....................... 29
SRS airbags ................... 33
Front passenger occupant classification system .... 43
Exhaust gas precautions 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 70
Hybrid system precautions ..................................... 75
1-5. Theft deterrent system Immobilizer sys tem ........80
Alarm.............................. 81
331-1. For safe use
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For safety and security
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system
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