1503-2. Opening, closing and locking the doors
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wiped off the rear
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passi ng by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is s et near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed To prevent unintentional operation,
turn the Hands F
ree Power Back
Door operation setting off. ( P.110)
■When reconnecting the 12-volt
battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag.
2 Loosen the screw.
3 Turn the cover.
4 Move the lever.
1573-2. Opening, closing and locking the doors
3
Before driving
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
●When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing
and holding .
Confirm that the electronic key indi-
cator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
●Electronic keys that will not be
used for long periods of time can
be set to the battery-saving mode
in advance.
■When electronic key function
stops
If the position of the electronic key
has not changed for a certain
amount of time such as when the
electronic key is left somewhere, the
function of the electronic key stops
to reduce depletio n of the battery.
In this case, function can automati-
cally be restored by moving the
position of the key such as by lifting
it up.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the smart key system, wireless remote
control and immobilizer system from
operating properly.
(Ways of coping:
P.483)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
• Metallic wallets or bags
•Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless key (that
emits radio waves) is being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another vehicle’s electronic key or a wireless key that emits radio
waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When parking in a coin-operated
parking lot (Radio waves used to
detect vehicles may affect the
smart key system.)
■Note for the entry function
●Even when the electronic key is
1583-2. Opening, closing and locking the doors
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru- ment panel, luggage cover or
floor, or in the door pockets or
glove box when the hybrid system
is started or po wer switch modes
are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out-
side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unl ock the vehicle.
●Even if the electronic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock if a large
amount of water splashes on the
door handle, such as in the rain or
in a car wash when the electronic
key is within the effective range.
(The doors will automatically be
locked after approximately 60 sec-
onds if the doors are not opened
and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocke d by the entry
function. (Use the wireless remote
control to unloc k the doors.)
●Touching the door lock sensor while wearing gloves may delay or
prevent lock operation. Remove
the gloves and touch the lock sen-
sor again.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the
following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.157)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off th e alarm, lock all
the doors.
●The lock sensor may not work
properly if it comes into contact
with ice, snow, m ud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden approach to the effec-
tive range or door handle may pre-
vent the doors from being
unlocked. In this case, return the
door handle to the original position
and check that t he doors unlock
before pulling the door handle
again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
1593-2. Opening, closing and locking the doors
3
Before driving
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.523)
●Battery-saving mode can reduce
the power consumption of elec-
tronic keys. (P.157)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the ou tside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor-
rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key system does
not operate properly
●Locking and unlocking the doors:
Use the mechanical key.
( P.483)
●Starting the hybrid system:
P.484
■Customization
Settings (e.g. smart key system)
can be changed.
(Customizable features: P.523)
If the smart key system has been
deactivated in a customized setting,
refer to the explanations for the fol-
lowing operations.
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.135, 483)
●Starting the hybrid system and
changing power switch modes:
P.484
●Stopping the hybrid system:
P.221
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
maintain a reasonable distance
between themselves and the
smart key system antennas.
( P.155)
The radio waves may affect the
operation of such devices. If
necessary, the e ntry function
can be disabled. Ask your
Toyota dealer for details, such
as the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization therapy-
pacemakers or implantable car-
dioverter defibrillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves.
Radio waves could have unex-
pected effects on the operation
of such medical devices.
Ask your Toyota dealer for details
on disabling the entry function.
1783-4. Adjusting the steering wheel and mirrors
If the symptom is not resolved by the solution, have the vehicle
inspected by your Toyota dealer.
SymptomLikely causeSolution
The image is
difficult to see.
The mirror surface is dirty.
Clean the mirror surface
gently, using a soft dry
cloth.
Sunlight or headlights are shin-
ing directly into the Digital Rear-
view Mirror.
Change to optical mirror
mode.
(If the light is coming
through the moon roof [if
equipped] or panoramic
moon roof [if equipped],
close the sunshade or
electronic sunshade.)
• The vehicle is in a dark area.
• The vehicle is near a TV tower, broadcasting station,
electric power plant, or other
location where strong radio
waves or electrical noise may
be present.
• The temperature around the camera is extremely high/low.
• The ambient te mperature is
extremely low.
• It is raining or humid.
• Sunlight or headlights are shining directly into the cam-
era lens.
• The vehicle is under fluores- cent lights, sodium lights,
mercury lights, etc.
• Exhaust gas is obstructing the camera.
Change to optical mirror
mode.
(Change back to digital
mirror mode when the
conditions have
improved.)
Foreign matters such as water
droplets or dust is on the cam-
era lens.Wipe the camera lens
with a damp soft cloth.
2654-5. Using the driving support systems
4
Driving
objects that may contact your
vehicle, such as thick grass, tree
branches, or a banner
• When driving through steam or smoke
• When driving near an object that reflects radio waves, such as a
large truck or guardrail
• When driving near a TV tower, broadcasting station, electric
power plant, radar equipped vehi-
cles, etc., or other location where
strong radio waves or electrical
noise may be present
• When there are many things which can reflect the radio waves
of the radar in the vicinity (tunnels,
truss bridges, gravel roads, snow
covered road that have tracks,
etc.)
• While making a right/left turn, when an oncoming vehicle or a
crossing pedestrian has already
exited the path of your vehicle
• While making a right/left turn, closely in front of an oncoming
vehicle or a crossing pedestrian.
• While making a right/left turn, when an oncoming vehicle or a
crossing pedestrian stops before
entering the path of your vehicle
• While making a right/left turn,
when an oncoming vehicle turns
right/left in front of your vehicle
• While steering into the direction of oncoming traffic
■Situations in which the system
may not operate properly
●In some situations such as the fol-
lowing, an object may not be
detected by the radar sensor and
front camera, pre
venting the sys-
tem from opera ting properly:
• When a detectable object is
approaching your vehicle
• When your vehicle or a detectable object is wobbling
• If a detectable object makes an abrupt maneuver (such as sudden
swerving, acceleration or deceler-
ation)
• When your vehicle approaches a detectable object rapidly
• When a detectable object is not
directly in front of your vehicle
• When a detectable object is near
a wall, fence, gua rdrail, manhole
cover, vehicle, steel plate on the
road, etc.
• When a detectable object is under a structure
• When part of a detectable object is hidden by an object, such as
large baggage, an umbrella, or
guardrail
• When there are many things which can reflect the radio waves
of the radar in the vicinity (tunnels,
truss bridges, gravel roads, snow
covered road that have tracks,
etc.)
• When there is an effect on the radio waves to the radar that is
installed on another vehicle
• When multiple det ectable objects
are close together
• If the sun or other light is shining
directly on a detectable object
3715-4. Using the other interior features
5
Interior features
cover and accessories not able to
handle Qi are attached to the porta-
ble device. Depending on the type
of cover (including the certain genu-
ine manufacture p arts) and acces-
sory, it may not be possible to
charge. When charging is not per-
formed even with the portable
device placed on the charge area,
remove the cover and accessories.
■While charging, noise enters
the AM radio
●Turn off the wireless charger and
confirm that the noise has
decreased. If the noise
decreases, continuously pushing
the power supply switch of the
wireless charger for 2 seconds,
the frequency of the charger can
be changed and the noise can be
reduced. Also, on that occasion,
the operation indicator light will
flash orange 2 times.
●iPhone’s use a particular fre-
quency for rapid charging.
Depending on the iOS version,
rapid charging may not be per-
formed while switching frequen-
cies.
■Important points of the wireless
charger
●If the electronic key cannot be
detected within the vehicle inte-
rior, charging cannot be done.
When the door is opened and
closed, charging may be tempo-
rarily suspended.
●When charging, the wireless
charging device and portable
device will get warmer, however
this is not a malfunction.
When a portable device gets
warm while charging, charging
may stop due to the protection
function on the portable device
side. In this case, when the tem-
perature of the portable device
drops significantly, charge again.
The fan may start operating to lower
the temperature inside the wireless
charger, however this is not a mal- function.
■Operation sounds
A buzzing noise may be heard when
pressing the power supply switch to
turn the power supply on, when
turning the power switch to ACC or
ON while the wireless charger
power supply is on, or when detect-
ing a portable device. However, this
is not a malfunction.
■If the smartphone OS has been
updated
If the smartphone OS has been
updated to a newer version, its
charging specifications may have
changed significant ly. For details,
check the information on the manu-
facturer’s website.
■Trademark information
iPhone is a trademark of Apple Inc.,
registered in the U.S. and other
countries.
WARNING
■Caution while driving
When charging a portable device,
for safety reasons, the driver
should not operate the main part
of the portable device while driv-
ing.
■Caution while in motion
Do not charge lightweight devices
such as wireless headphones
while in motion. These devices
are very light and may be ejected
from the charging tray, which may
lead to unforeseen accidents.
■Caution regarding interfer-
ence with electronic devices
People with implantable cardiac
pacemakers, cardiac resynchroni-
zation therapy-pacemakers or
implantable cardio verters, as well
as any other electrical medical
device, should consult their physi-
cian about the usage of the wire-
less charger.
4136-3. Do-it-yourself maintenance
6
Maintenance and care
operate properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a tire that is not an OE (Original
Equipment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains, etc. are equipped.
• An auxiliary-supported run-flat tire
is equipped.
• If a window tint that affects the
radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the speci-
fied level.
• If wheels without tire pressure warning valves a nd transmitters
are used.
• If the ID code on the tire pressure warning valves and transmitters is
not registered in the tire pressure
warning computer.
●Performance may be affected in
the following situations.
• Near a TV tower, electric power
plant, gas station , radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
• When carrying a portable radio, cellular phone, cordless phone or
other wireless communication
device
If tire position information is not cor-
rectly displayed due to the radio
wave conditions, the display may be
corrected by driving and changing
the radio wave conditions.
●When the vehicle is parked, the
time taken for the warning to start
or go off could be extended.
●When tire inflation pressure
declines rapidly for example when
a tire has burst, the warning may
not function.
■Warning performance of the tire
pressure warning system
The warning of the tire pressure
warning system w ill change in
accordance with the conditions
under which it was initialized. For
this reason, the system may give a
warning even if th e tire pressure
does not reach a low enough level,
or if the pressure is higher than the
pressure that was adjusted to when
the system was initialized.
When replacing tires or wheels,
tire pressure warning valves and
transmitters must also be
installed.
When new tire pressure warning
valves and transmitters are
installed, new ID codes must be
registered in the tire pressure
warning computer and the tire
pressure warning system must
be initialized. ( P.417)
■When replacing the tires and
wheels
If the ID code of the tire pressure
warning valve and tr ansmitter is not
registered, the tire pressure warning
system will not work properly. After
driving for about 20 minutes, the tire
pressure warning light blinks for 1
minute and stays on to indicate a
system malfunction.
Installing tire pressure
warning valves and trans-
mitters (if equipped)