
RAV4 HEV_OM_OM0R102U_(U)
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Pictorial indexSearch by illustration
For safety 
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status 
information and 
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows, 
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for 
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance 
and careCaring for your vehicle and maintenance 
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble 
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle 
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat 
belt, SRS airbag and headlight aim instructions for 
Canadian owners
IndexSearch by symptom
Search alphabetically 

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant  classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Hybrid system Hybrid system features .... 70
Hybrid system precautions ....................................... 75
1-5. Theft deterrent system Immobilizer system .......... 80
Alarm................................ 81
2-1. Instrument cluster Warning lights and indicators....................................... 86
Gauges and meters (with 7- inch multi-information dis-
play) ............................... 93Gauges and meters (with 
12.3-inch multi-information 
display) ........................... 99
Multi-information display  (with 7-inch multi-informa-
tion display) ................. 105
Multi-information display  (with 12.3-inch multi-infor-
mation display) ............ 115
Energy monitor/consumption  screen.......................... 125
3-1. Key information Keys .............................. 130
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 135
Back door ...................... 141
Smart key system .......... 155
3-3. Adjusting the seats Front seats .................... 160
Rear seats ..................... 161
Driving position memory 163
Head restraints .............. 166
3-4. Adjusting the steering  wheel and mirrors
Steering wheel............... 169
Inside rear view mirror ... 170
Digital Rear-view Mirror . 172
Outside rear view mirrors .................................... 181
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 183
Moon roof ...................... 186
1For safety and security
2
Vehicle status 
information and 
indicators
3Before driving 

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For safety and security
For safety and security
1-1. For safe useBefore driving ................. 26
For safe driving .............. 27
Seat belts ....................... 29
SRS airbags ................... 33
Front passenger occupant  classification system .... 43
Exhaust gas precautions 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 70
Hybrid system precautions ..................................... 75
1-5. Theft deterrent system Immobilizer sys tem ........80
Alarm.............................. 81 

261-1. For safe use
1-1.For safe use
Use only floor mats designed 
specifically for vehicles of the 
same model and model year as 
your vehicle. Fix them securely 
in place onto the carpet.
1Insert the retaining hooks 
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each 
retaining hook (clip) to secure 
the floor mats in place.
Always align the   marks  . The shape of the retaining hooks 
(clips) may differ from that shown in 
the illustration.
Before driving
Observe the following 
before starting off in the 
vehicle to ensure safety of 
driving.
Installing floor mats
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Observe the following precau-
tions.
Failure to do so may cause the 
driver’s floor mat to slip, possibly 
interfering with t
he pedals while 
driving. An unexpectedly high 
speed may result or it may 
become difficult to stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious 
injury.
■When installing the driver’s 
floor mat
●Do not use floor mats designed 
for other models or different 
model year vehicles, even if 
they are Toyota Genuine floor 
mats.
●Only use floor mats designed 
for the driver’s seat.
●Always install the floor mat 
securely using the retaining 
hooks (clips) provided.
●Do not use two  or more floor 
mats on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down. 

271-1. For safe use
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For safety and security
Adjust the angle of the seat-
back so that you are sitting 
straight up and so that you do 
not have to lean forward to 
steer. (P.160)
Adjust the seat so that you 
can depress the pedals fully 
and so that your arms bend 
slightly at the elbow when 
gripping the steering wheel. 
( P.160)
Lock the head restraint in 
place with the center of the 
head restraint closest to the 
top of your ears. ( P.166)
Wear the seat belt correctly. 
( P.30)
WARNING
■Before driving
●Check that the floor mat is 
securely fixed in the correct 
place with all the provided 
retaining hooks (clips). Be espe-
cially careful to perform this 
check after cleaning the floor.
●With the hybrid system stopped 
and the shift lever in P, fully 
depress each pedal to the floor 
to make sure it does not inter-
fere with the floor mat.
For safe driving
For safe driving, adjust the 
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
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291-1. For safe use
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For safety and security
Seat belts
Make sure that all occu-
pants are wearing their seat 
belts before driving the 
vehicle.
WARNING
Observe the following precautions 
to reduce the risk of injury in the 
event of sudden braking, sudden 
swerving or an accident.
Failure to do so may cause death 
or serious injury.
■Wearing a seat belt
●Ensure that all passengers wear 
a seat belt.
●Always wear a seat belt prop-
erly.
●Each seat belt should be used 
by one person only. Do not use 
a seat belt for more than one 
person at once, including chil-
dren.
●Toyota recommends that chil-
dren be seated in the rear seat 
and always use a seat belt 
and/or an appropriate child 
restraint system.
●To achieve a proper seating 
position, do not recline the seat 
more than necessary. The seat 
belt is most effective when the 
occupants are sitting up straight 
and well back in the seats.
●Do not wear the shoulder belt 
under your arm.
●Always wear your seat belt low 
and snug across your hips.
■Pregnant women
Obtain medical advice and wear 
the seat belt in the proper way. 
(  P.30)
Women who are pregnant should 
position the lap  belt as low as 
possible over the hips in the same 
manner as other occupants, 
extending the shoulder belt com-
pletely over the shoulder and 
avoiding belt contact with the 
rounding of the abdominal area.
If the seat belt is not worn prop-
erly, not only the pregnant 
woman, but also the fetus could 
suffer death or serious injury as a 
result of sudden braking or a colli-
sion.
■People suffering illness
Obtain medical advice and wear 
the seat belt in the proper way. 
(  P.30)
■When children are in the vehi-
cle
 P.58
■Seat belt damage and wear
●Do not damage the seat belts 
by allowing the belt, plate, or 
buckle to be jammed in the 
door. 

301-1. For safe use
Extend the shoulder belt so 
that it comes fully over the 
shoulder, but does not come 
into contact with the neck or 
slide off the shoulder. 
Position the lap belt as low as 
possible over the hips.
 Adjust the position of the 
seatback.
Sit up straight and well back 
in the seat.
 Do not twist the seat belt.
■Child seat belt usage
The seat belts of your vehicle were 
principally designed for persons of 
adult size.
●Use a child restraint system 
appropriate for the child, until the 
child becomes large enough to 
properly wear the vehicle’s seat 
belt. ( P.50)
●When the child becomes large 
enough to properl y wear the vehi-
cle’s seat belt, follow the instruc-
tions regarding seat belt usage. 
(  P.29)
■Seat belt extender
If your seat belts cannot be fastened 
securely because they are not long 
enough, a personalized seat belt 
extender is available from your 
Toyota dealer free of charge.
WARNING
●Inspect the seat belt system 
periodically. Check for cuts, 
fraying, and loose parts. Do not 
use a damaged sea t belt until it 
is replaced. Damaged seat belts 
cannot protect an occupant 
from death or serious injury.
●Ensure that the belt and plate 
are locked and the belt is not 
twisted.
If the seat belt does not function 
correctly, immediately contact 
your Toyota dealer.
●Replace the seat assembly, 
including the belts, if your vehi-
cle has been involved in a seri-
ous accident, even if there is no 
obvious damage.
●Do not attempt to install, 
remove, modify, disassemble or 
dispose of the seat belts. Have 
any necessary repairs carried 
out by your Toyota dealer. Inap-
propriate handling may lead to 
incorrect operation.
Correct use of the seat 
belts
WARNING
■Using a seat belt extender
Observe the following precautions 
to reduce the risk of injury in the 
event of sudden braking, sudden 
swerving or an accident. 
Failure to do so may cause death 
or serious injury. 

311-1. For safe use
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For safety and security
1To fasten the seat belt, push 
the plate into the buckle until  a click sound is heard.
2 To release the seat belt, 
press the release button  .
■Emergency locking retractor 
(ELR)
The retractor will lock the belt during 
a sudden stop or on impact. It may 
also lock if you  lean forward too 
quickly. A slow, easy motion will 
allow the belt to extend so that you 
can move around fully.
■Automatic locking retractor 
(ALR)
When a passenger’s shoulder belt is 
completely extended and then 
retracted even slightly, the belt is 
locked in that position and cannot 
be extended. This feature is used to 
hold a child restraint system (CRS) 
firmly. To free the belt again, fully 
retract the belt and then pull the belt 
out once more.
1 Push the seat belt shoulder 
anchor down while pressing 
the release button  .
2 Push the seat belt shoulder 
anchor up while pressing the 
release button  .
WARNING
●Do not wear the seat belt 
extender if you can fasten the 
seat belt without the extender.
●Do not use the seat belt 
extender when installing a child 
restraint system because the 
belt will not securely hold the 
child restraint system, increas-
ing the risk of  death or serious 
injury in the event of an acci-
dent.
●The personalized extender may 
not be safe on another vehicle, 
when used by another person, 
or at a different seating position 
other than the one originally 
intended.
NOTICE
■When using a seat belt 
extender
When releasing the seat belt, 
press on the buckle release but-
ton on the extender, not on the 
seat belt. 
This helps prevent damage to the 
vehicle interior and the extender 
itself.
Fastening and releasing 
the seat belt
Adjusting the seat belt 
shoulder anchor height 
(front seats)
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