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3987-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
WARNING
⚫Do not start the engine or drive the ve hicle while the vehicle is supported by
the jack
⚫Do not raise the vehicle while someone is inside
⚫When raising the vehicle, do not put an object on or under the jack
⚫Do not raise the vehicle to a height greater than that required to replace the
tire
⚫Use a jack stand if it is necessary to get under the vehicle
⚫When lowering the vehicle, make sure that there is no-one near the vehicle.
If there are people nearby, warn them vocally before lowering
Procedure to take out jacks and tools
aSlide the front left seat all the way
forward and partly remove its
cover
b Loosen and remove the jack
aTighten
b Loosen
c Take out the tool bag
KBRO620602E
1
2
KBRO620603N
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4057-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
If the engine does not start
If the engine does not start even though correct starting procedures
are being followed ( ➞P. 184), consider each of the following points:
The engine does not start even though the starter motor operates
normally
One of the following may be the cause of the problem:
⚫There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
⚫The engine may be flooded.
Try to restart the engine again fo llowing correct starting procedures
( ➞ P. 1 8 4 ) .
⚫There may be a malfunction in th e engine immobilizer system. (➞P. 72)
The starter motor runs slowly, the interior light and headlights are
dim, or the horn does not so und or sounds at a low volume
One of the following may be the cause of the problem:
⚫The battery may be discharged. ( ➞P. 408)
⚫The battery terminal connections may be loose.
If the starter does not operat e (vehicles with key-free system)
⚫There may be an issue in the electrical system, such as a disconnected
electrical component or blown fuse. Depending on the cause, you may
be able to start the engine using temporary measures. ( ➞P. 406)
⚫There may be a malfunction in the steering wheel lock system.
The starter motor does not run, the interior light and headlights do
not turn on, or the horn does not sound
One of the following may be the cause of the problem:
⚫There may be a disconnected battery terminal.
⚫The battery may be discharged. ( ➞P. 408)
Contact your Toyota dealer if the procedures are not clear, or if the engine does not
start even after the measures have been taken.
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4067-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
If the electronic key does not work properly
(vehicles with key-free system)
The key-free system and wireless remote control cannot be used
when communication between the electronic key and vehicle is
blocked (➞P. 125) or when the electronic key battery is dead. In such
cases, you can open the doors or start the engine by following the
steps below.
Locking and unloc king the doors
Using the emergency key ( ➞P. 118),
you can:
a Lock all doors
b Unlock all doors
If set, the alarm will sound. ( ➞P. 73)
Starting the engine
a Continuously variable transmission vehicles: Step on the brake pedal
with the shift lever placed in P
Manual transmission vehicles: Step on the clutch pedal with the shift
lever placed in N
b Touch the electronic key to the
engine switch, as shown in the
illustration
⦁The indicator of the engine switch
lights up in green.
⦁ The alarm will shut off. (➞ P. 73)
cPress the engine switch
If you are still unable to start the engine after following the above steps,
contact your Toyota dealer.
12
KBRO720801E
KBRO820801E
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4077-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
⬛Stopping the engine
As you usually would when stopping the engine, set the shift lever to P for con-
tinuously variable transmission vehicles , and set it to N for manual transmis-
sion vehicles, then press the engine switch.
⬛Replacing the battery
The method to start the engine descri bed here is a temporary workaround. We
recommend that you replace dead batteries immediately. ( ➞P. 344)
⬛Changing the engine switch mode
In step c of “Starting the engine ”, if you press the engine switch by releasing
your foot from the clutch pedal for manual transmission vehicles and from the
brake pedal for continuously variable tr ansmission vehicles, the engine will not
start. Instead, the mode changes each time you press the switch. (➞P. 185)
⬛If the electronic key does not work properly
Check whether the electronic key is set to battery-saving mode. If the mode is
set, cancel it ( ➞P. 125)
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4087-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
If the vehicle battery is discharged
If the battery is discharged, you can start the engine by following the
steps below.
You can also call your Toyota deal er or a qualified repair shop.
If you have a booster cable and a second vehicle with a 12 V battery, you
can start your vehicle by following the steps below.
a Open the cover of the positive (+) battery terminal
Hold down the claw and open it.
bConnect the jumper cables accord ing to the following procedure:
a Connect a positive jumper cable clamp to the positive (+) battery ter-
minal on your vehicle.
b Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle.
c Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle.
d Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the battery and any
moving parts, as show n in the illustration.
▶WA-VE engine
4
1
32
KBRO720901N
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4097-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
▶1KR-VET engine
c Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the battery of your vehicle.
d Maintain the engine speed of the second vehicle and turn the engine
switch to “ON”.
e Once the vehicle’s engine has started, remove the jumper cables in the
exact reverse order from which they were connected.
f Close the cover of the positive (+) battery terminal
Even if you are able to start the engine, have the vehicle inspected at your
Toyota dealer as soon as possible.
⬛Starting the engine when the battery is discharged
For this vehicle, the engine c annot be started by push-starting.
⬛If the vehicle battery is discharged
The data stored in the comp uter will be erased. If your vehicle’s battery dis-
charges, have the vehicle insp ected at your Toyota dealer.
⬛Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges auto-
matically during driving)
4
1
32
KBRO720901
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4107-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
⬛When your battery is discharged/removed (vehicles with key-free system)
⚫You may not be able to unlock the vehicle doors using the key-free system
immediately after battery discharge. In such cases, lock and unlock the
doors using the wireless remote control or emergency key.
⚫The vehicle engine may not start on the first try after battery discharge. This
is to be expected, and the engine will start properly on the second try
onward.
⚫The vehicle consistently keeps track of its engine switch mode. Even after a
discharged battery is removed, the en gine mode returns to the state before
removing the battery. Please remove the battery after turning the engine
switch “OFF”.
If you are not sure of the engine swit ch mode prior to battery discharge, be
especially careful when connecting the battery.
WARNING
⬛Avoiding battery fires or explosions
Observe the following precautions to prev ent the fire and sparks to be gener-
ated as these may ignite the flammab le gas emitted from the battery of the
second vehicle and cause an explosion:
⚫Make sure each jumper cable is connec ted to the correct terminal and that it
is not unintentionally in contact with any other than the intended terminal.
⚫Do not allow the other end of the jump er cable connected to the “+” terminal
to come into contact with any other pa rts or metal surfaces in the area, such
as brackets or unpainted metal.
⚫Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
⚫Do not smoke, use matches, cigarette li ghters or allow open flame near the
battery
⚫Do not use or charge the battery when the battery level is lower than the
LOWER LEVEL displayed on the side of the battery
⬛Battery precautions
The battery contains poisonous and corr osive acid electrolyte, while related
parts contain lead and lead compounds. Observe the following precautions
when handling the battery:
⚫When working with the battery, always wear safety glasses and take care not
to allow any battery fluids (acid) to co me into contact with skin, clothing or
the vehicle body
⚫Keep your face and head away from the battery as much as possible
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4117-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
WARNING
When trouble arises
7
⚫In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with plenty of water and seek medical
attention
Place a wet sponge or cloth over the affected area until medical attention
can be received
⚫If you accidentally swallow electrolyte
Drink a large quantity of water or milk. Get emergency medical attention
immediately.
⚫Always wash your hands after handling the battery and other peripheral
components
⚫Do not allow children near the battery
⬛After removing the battery fixing bracket and the battery terminal nut
Tighten them securely. If the nuts loosen while driving, it may cause a short cir-
cuit and result in a fire.
⬛To prevent damage to the vehicle
Do not start the vehicle by pushing or pulling it.
The catalytic converter may overheat and cause a fire.
NOTICE
⬛To prevent battery discharge
⚫Turn off the lights and air conditioning system when the engine is not run-
ning.
⚫If you stop for a long time due to a traffic jam or other situations, turn off
unnecessary electrical components.
⬛When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fans or engine drive belt.
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