2023 TOYOTA PROACE VERSO Owners Manual

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TOYOTA Pro Touch
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Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the "RDS" function in the upper bar to enable the system to check whether there is a more powerful transmitter in the geographical area.The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.I cannot find some radio stations in the list of received stations.The name of the radio station changes.The station is no longer received or its name has changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick. Some characters in information about the currently playing media are not displayed correctly.The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the device may not be visible.► Check that the telephone has Bluetooth switched on.
► Check in the telephone settings that it is "visible to all".The Bluetooth telephone is not compatible with the system.► Check the compatibility of the telephone on the Brand's website (services).Android Auto and/or CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.Android Auto and/or CarPlay do not work.Android Auto and CarPlay are not available in all countries.► Check the Google Android Auto or Apple website to see which countries are supported.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.

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Ambient noise affects the quality of the telephone call.► Reduce ambient noise (close windows, turn down ventilation, slow down, etc.).The contacts are not listed in alphabetical order.Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order.
► Modify the telephone directory display settings.
Settings
When the treble and bass settings are changed, the ambience is deselected.When the ambience is changed, the treble and bass settings are reset.Selecting an ambience imposes the treble and bass settings, and vice versa.► Modify the treble and bass or ambience settings to obtain the desired musical ambience.When the balance settings are changed, the distribution is deselected.When the distribution setting is changed, the balance settings are deselected.Selecting a distribution setting imposes the balance settings, and vice versa.► Modify the balance setting or the distribution setting to obtain the desired sound quality.There is a difference in sound quality between audio sources.To allow for optimal listening quality, the sound settings can be tailored to different audio
sources, which can generate audible differences when changing source.► Check that the sound settings are appropriate to the sources listened to. Adjust the sound functions to the middle position.When the engine is off, the system switches off after several minutes of use.When the engine is switched off, the system's operating time depends on the state of charge of
the battery.The switch-off is normal: the system automatically goes into energy economy mode and switches off to maintain an adequate charge in the battery.► Start the vehicle’s engine to increase the charge of the battery.

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TOYOTA Pro Touch with navigation system
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TOYOTA Pro Touch with
navigation system

GPS navigation -
Applications - Multimedia
audio system - Bluetooth®
telephone
NOTIC E
The functions and settings described vary according to the vehicle version and configuration, as well as the country of sale.
WARNI NG
For safety reasons and because they require sustained attention by the driver, the following operations must be carried out with the vehicle stationary and the ignition on:– Pairing the smartphone with the system via Bluetooth.– Using the smartphone.
– Connecting to the CarPlay® or Android Auto applications (certain applications stop displaying when the vehicle is moving).– Watching a video (the video stops when the vehicle starts to move again).– Changing the system settings and configuration.
NOTIC E
The system is protected so that it only operates in the vehicle.The message Energy economy mode is displayed when the system is about to go into standby.
NOTIC E
System and map updates can be downloaded from the Brand's website.The update procedure is also available there.
First steps
With the engine running, a press mutes the sound.With the ignition off, a press turns the system on.Increase or decrease the volume using the wheel or the "plus" or "minus" buttons (depending on the equipment).Use the menu buttons on either side of or below
the touch screen for access to the menus, then press the virtual buttons in the touch screen.Depending on the model, use the "Source" or "Menu" buttons to access the rolling menus, then press the virtual buttons in the touch screen.Display the rolling menus at any time by pressing the screen briefly with three fingers.All of the touch areas of the screen are white.Press the back arrow to go back a level.Press "OK" to confirm.
WARNI NG
The touch screen is of the "capacitive" type.To clean the screen, use a soft, non-abrasive cloth (e.g. spectacles cloth) with no additional product.Do not use sharp objects on the screen.Do not touch the screen with wet hands.
Certain information is displayed permanently in the side bars or in the upper bar of the touch screen (depending on equipment):

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– Air conditioning status information (depending on version), and direct access to the corresponding menu.– Go directly to the audio source selection option, to view the list of radio stations (or list of titles depending on the source).– Go to the "Notifications" of messages, emails, map updates and, depending on the services, the navigation notifications.
– Go to the settings for the touch screen and the digital instrument panel.Audio source selection (depending on equipment):– FM/DAB/AM radio stations (depending on equipment).– Telephone connected via Bluetooth and Bluetooth multimedia broadcast (streaming).– USB memory stick.– Video (depending on equipment).

NOTIC E
In the "Settings" menu, it is possible to create a profile for an individual or for a group of people with shared interests, and configure a wide range of settings (radio presets, audio settings, navigation history, favourite contacts, etc.). Settings are applied automatically.
NOTIC E
In very hot conditions, the volume may be limited to protect the system. It may enter standby mode (with the screen and sound off) for 5 minutes or more.The system will resume normal operation when the temperature in the passenger compartment has dropped.
Steering mounted controls
Voice control:This control is located on the steering wheel or at the end of the lighting control lever (depending on equipment).Short press, system voice control.Long press, voice control for smartphone or CarPlay®, Android Auto via the system.
Increase volume.
Decrease volume.Mute by pressing the volume increase and decrease buttons simultaneously (depending on equipment).Restore the sound by pressing one of the two volume buttons.Media (short press): change the multimedia source.Telephone (short press): start telephone call.Call in progress (short press): access telephone menu.Telephone (long press): reject an incoming call, end call; when no call is in progress, access telephone menu.Radio (rotate): automatic search for the previous / next station.Media (rotate): previous / next track, move in a list.Short press: confirm a selection; if nothing selected, access to presets.Radio: display the list of stations.

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TOYOTA Pro Touch with navigation system
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Media: display the list of tracks.Radio (press and hold): update the list of stations received.
Menus
Connected navigation

Enter navigation settings and choose a destination.Use real-time services, depending on equipment.
Applications

Run certain applications from a smartphone connected via CarPlay® or Android Auto.Check the status of the Bluetooth® and Wi-Fi connections.
Radio Media
FM 87.5 MHz

Select an audio source or radio station, or display photographs.
Telephone

Connect a telephone via Bluetooth®, read messages and emails and send quick messages.
Settings

Configure a personal profile and/or configure the sound (balance, ambience, etc.) and the display (language, units, date, time, etc.).

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Vehicle

Activate, deactivate or configure certain vehicle functions.
Air conditioning
21,518,5

Manage various temperature and air flow settings.
Voice commands
Steering wheel-mounted
controls
Voice commands:Voice commands can be issued from any screen page after a short press on the "Voice commands" button located on the steering
wheel or at the end of the lighting control stalk (depending on equipment), as long as there is no telephone call in progress.
WARNI NG
To ensure that voice commands are always recognised by the system, please follow these recommendations: – use natural language in a normal tone without breaking up words or raising your voice.– always wait for the "beep" (audible signal) before speaking.– for best results, closing the windows and sunroof is recommended, to avoid extraneous interference (depending on version).– before issuing a voice command, ask any other passengers to refrain from speaking.
First steps
Example of a "voice command" for navigation:
"Navigate to address 11 regent street, London"Example of a "voice command" for the radio and media:"Play artist Madonna"Example of a "voice command" for the telephone:"Call David Miller"
WARNI NG
The voice commands, with a choice of 17 languages (Arabic, Brazilian, Czech, Danish, Dutch, English, Farsi, French, German, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish), are made using the language previously chosen and set in the system.For some voice commands, there are alternative synonyms.Example: Guide to / Navigate to / Go to / ...The voice commands in Arabic for: "Navigate to address" and "Display POI in the city", are not available.
Information - Using the
system
When voice commands are activated, by briefly pressing the button, help is displayed on the touch screen, offering various menus and enabling voice-based interaction with the system.

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TOYOTA Pro Touch with navigation system
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A number of commands are available when a menu is selected.

Press the Push To Talk button and tell me what you'd like after the tone. Remember you can interrupt me at any time by pressing this button. If you press it again while I'm waiting for you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to undo something, say "undo". And to get information and tips at any time, just say "help". If you ask to me do something and there's some information missing that I need, I'll give you
some examples or take you through it step by step. There's more information available in "novice" mode. You can set the dialogue mode to "expert" when you feel comfortable.
Global voice commands
Voice commands
Set dialogue mode as novice - expert
Select user 1 / Select profile JohnIncrease temperatureDecrease temperatureHelp messages
There are lots of topics I can help you with. You can say: "help with phone", "help with navigation", "help with media" or "help with radio". For an overview on how to use voice controls, you can say "help with voice controls".Say "yes" if I got that right. Otherwise, say "no" and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate homeNavigate to workNavigate to preferred address, Tennis clubNavigate to contact, John MillerNavigate to address 11 regent street, London
Help messages
To plan a route, say "navigate to" followed by the address, the contact name or an intersection. For example, "navigate to address 11 Regent Street, London", "navigate to contact, John Miller", or "navigate to intersection of Regent Street, London". You can specify if it's a preferred address, or a Point of Interest. For example, say
"navigate to preferred address, Tennis club", or "navigate to POI Heathrow Airport in London". Or, you can just say, "navigate home". To see Points of Interest on a map, you can say things like "show POI hotels in Banbury". For more information say "help with points of interest" or "help with route guidance".To choose a destination, say something like "navigate to line three" or "select line two". If you can't find the destination but the street's right, say for example "select the street in line three". To move around a displayed list, you can say "next page" or "previous page". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.Voice commands
Tell me the remaining distanceTell me the remaining timeTell me the arrival timeStop route guidanceHelp messages

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You can say "stop" or "resume route guidance". To get information about your current route, you can say "tell me the remaining time", "remaining distance" or "arrival time". To learn more commands, try saying "help with navigation". Voice commands
Show POI ''hotel'' at the destinationShow nearby POI petrol station
Navigate to POI Heathrow Airport in LondonNavigate to POI petrol station along the routeHelp messages
To see points of interest on a map, you can say things like "show hotels in Banbury", "show nearby parking", "show hotel at the destination" or "show petrol station along the route". If you prefer to navigate directly to a point of interest, you can say "navigate to nearby petrol station". If you feel you are not being well understood, try to say the word "POI" in front of the point of interest. For example say "navigate to POI restaurant at the destination".To choose a POI, say something like "select line 2". If you've searched for a Point of Interest and don't see the one you're after, you can filter further by saying something like "select POI in line 2", or "select the city in line 3". You can also scroll through the list by saying "next page" or "previous page".
NOTIC E
Depending on the country, give destination (address) instructions in the language configured for the system.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth - …Help messages
You can select an audio source by saying "turn on source" followed by the device name. For example, "turn on source, Streaming Bluetooth", or "turn on source, radio". Use the command "play" to specify the type of music you'd like to hear. You can choose between "song", "artist", or "album". Just say something like "play artist, Madonna", "play song, Hey Jude", or "play album, Thriller". Voice commands
Tune to channel BBC Radio 2Tune to 98.5 FMTune to preset number fiveHelp messages
You can pick a radio station by saying "tune to" and the station name or frequency. For example "tune to channel Talksport" or "tune to 98.5 FM". To listen to a preset radio station, say for example "tune to preset number five". Voice commands
What's playing?Help messages
To choose what you'd like to play, start by saying "play" and then the item. For example, say "play song Hey Jude", "play line 3" or "select line 2". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.Voice commands
Play song Hey JudePlay artist MadonnaPlay album ThrillerHelp messages
I'm not sure what you'd like to play. Please say "play" and then a song title, an album title, or an artist name. For example, say "play song Hey Jude", "play artist Madonna" or "play album Thriller". To select a line number from the display, say "select line two". To move around a displayed list, you can say "next page" or "previous page". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.