Page 475 of 680

4756-4. Using the other interior features
6
Interior features
When power supply does not
start, even though the normal
procedure is followed, check
each of the following items.
When the power outlet
(1500 W) cannot be
used properly
When the power outlet can-
not be used, even though
the normal procedure is fol-
lowed, check the following
items.
When the power outlet
cannot be used properly
Likely causeCorrection pro-cedure
Quantity of fuel
remaining is low
and the remain-
ing charge of the
hybrid battery
(traction battery)
is insufficient
After refueling,
drive for a while
to restore the
remaining
charge of the
hybrid battery
(traction bat-
tery). Then,
press the AC
120 V switch
again.
The hybrid bat-
tery (traction bat-
tery) becomes
hot when the
outside tempera-
ture is especially
high
Move the vehi-
cle to the shade
or other cooler
location, or use
the air condition-
ing to lower the
temperature
inside the vehi-
cle. Then, after
waiting for a
while, press the
AC 120 V switch
again.
The hybrid bat-
tery (traction bat-
tery) becomes
cold when the
outside tempera-
ture is especially
low
Drive for a while
or use the air
conditioning to
raise the tem-
perature inside
the vehicle.
Then, after wait-
ing for a while,
press the AC
120 V switch
again.
Page 485 of 680
485
7
7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 486
Cleaning and protecting the vehicle interior ........... 490
7-2. Maintenance Maintenance requirements.................................. 494
General maintenance.. 495
Emission inspection and maintenance (I/M) pro-
grams ........................ 498
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 499
Hood ........................... 501
Positioning a floor jack 502
Engine compartment ... 504
12-volt battery ............. 511
Tires ............................ 513
Replacing the tire ........ 526
Tire inflation pressure . 532
Wheels ......... ...............534
Air conditioning filter .... 535
Electronic key battery.. 538
Checking and replacing fuses.......................... 540
Headlight aim .............. 542
Exterior lights .............. 543
Page 490 of 680

4907-1. Maintenance and care
Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe dirty surfaces and
let them dry. Excellent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
■Front side windows with UV
protective coating (if equipped)
The front side windows have UV
protective coating. To prevent any
NOTICE
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, such as moldings
and bumpers, may be deformed
and damaged. Also, do not con-
tinuously hold the nozzle in the
same place.
●Do not spray the lower part of
the windshield continuously. If
water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle using a high pres-
sure car washer.
●Do not use the washer on the
area around the charging port
lid. Water could get into the AC
charging inlet and could dam-
age the vehicle.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior
Page 502 of 680
5027-3. Do-it-yourself maintenance
■Front
WARNING
■To prevent burns
Do not touch the air conditioning
pipes when the air conditioning
compressor is operating or after it
is stopped, because the air condi-
tioning pipes are hot.
Touching by hands before the air
conditioning pipes cool down may
cause burns.
■When closing the hood
When closing the hood, take extra
care to prevent your fingers etc.
from being caught.
NOTICE
■When closing the hood
Be sure to return the support rod
to its clip before closing the hood.
Closing the hood without return-
ing the support rod properly could
cause the hood to bend.
Positioning a floor
jack
When using a floor jack, fol-
low the instructions in the
manual provided with the
jack and perform the opera-
tion safely.
When raising your vehicle
with a floor jack, position
the jack correctly.
Improper placement may
damage your vehicle or
cause injury.
Location of the jack point
Page 535 of 680

5357-3. Do-it-yourself maintenance
7
Maintenance and care
Use only Toyota wheel nuts
and wrenches designed for
use with your aluminum
wheels.
When rotating, repairing or
changing your tires, check
that the wheel nuts are still
tight after driving 1000 miles
(1600 km).
Be careful not to damage the
aluminum wheels when using
tire chains.
Use only Toyota genuine bal-
ance weights or equivalent
and a plastic or rubber ham-
mer when balancing your
wheels. 1
Turn the power switch off.
Confirm that the charging connec-
tor is not connected.
2Open the glove box and slide
off the damper.
3 Push in each side of the
glove box to disconnect the
claws, and then slowly and
NOTICE
■Replacing tire pressure warn-
ing valves and transmitters
●Because tire repair or replace-
ment may affect the tire pres-
sure warning valves and
transmitters, make sure to have
tires serviced by your Toyota
dealer or other qualified service
shop. In addition, make sure to
purchase your tire pressure
warning valves and transmit-
ters at your Toyota dealer.
●Ensure that only genuine
Toyota wheels are used on your
vehicle.
Tire pressure warning valves
and transmitters may not work
properly with non-genuine
wheels.
Aluminum wheel precau-
tions
Air conditioning filter
The air conditioning filter
must be changed regularly
to maintain air conditioning
efficiency.
Removal method
Page 536 of 680
5367-3. Do-it-yourself maintenance
fully open the glove box while
supporting it.
4 With the glove box fully open,
slightly lift up the glove box
and pull toward the seat to
detach the bottom of the
glove box.
Do not use excessive force if the
glove box does not detach when
lightly pulled. Instead, pull toward
the seat while slightly adjusting the
height of the glove box.
5Unlock the filter cover ( ),
pull the filter cover out of the claws ( ), and remove the
filter cover.
6 Remove the filter case.
7 Remove the air conditioning
filter from the filter case and
replace it with a new one.
The “ UP” marks shown on the
filter should be pointing up.
8When installing, reverse the
steps listed.
■Checking interval
Inspect and replace the air condi-
A
B
Page 547 of 680

5478-1. Essential information
8
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift position to N.
If the shift position is shifted to
N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift position cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc. may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Turning the hybrid system off
while driving will not cause loss of
steering or braking control. How-
ever, power assist for the steering
wheel may be lost making it diffi-
cult to steer smoothly before stop-
ping the vehicle depending on the
remaining charge in the 12-volt
battery or usage conditions.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
Page 554 of 680
5548-2. Steps to take in an emergency
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
High coolant temperature
warning light flashes or
comes on
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the hybrid system
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms