3927-1. Maintenance and care
Owners Manual_USA_M62064_en
7-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
Wipe away any water.
Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Self-restoring coat
The vehicle body has a self-restor-
ing coating that is resistant to small
surface scratches caused in a car
wash etc.
●The coating lasts for 5 to 8 years
from when the vehicle is delivered
from the plant.
●The restoration time differs
depending on t he depth of the
scratch and outside temperature. The restoration time may become
shorter when the coating is
warmed by applying warm water.
●Deep scratches caused by keys,
coins, etc. cannot be restored.
●Do not use wax that contains
abrasives.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●When the shift position needs to
be held in N, refer to P.188.
■High pressure car washes
●As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perime-
ter of the windows, or spray these
areas continuously.
●Turn the power switch off.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the Smart
key system. ( P.137)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions
3937-1. Maintenance and care
Owners Manual_USA_M62064_en
7
Maintenance and care
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidi c, alkaline or
abrasive detergent
• Do not use hard brushes
• Do not use det ergent on the
wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
parking the vehicle after it is
washed, drive slow ly and apply the
brakes several times to dry the
parts.
■Bumpers
Do not scrub with abrasive cleaners.
■Front side windows water-
repellent coating
●The following precautions can
extend the effectiveness of the
water-repellent coating.
• Remove any dirt, etc. from the front side windows regularly.
• Do not allow dirt and dust to accu- mulate on the windows for a long
period.
Clean the windows with a soft,
damp cloth as soon as possible.
• Do not use wax or glass cleaners
that contain abrasives when
cleaning the windows.
• Do not use any metallic objects to
remove condensation build up.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
■Roof film (vehicles with elec-
tronic sunshade)
●Dirt like bird droppings and oil
should be cleaned off with a neu-
tral detergent immediately.
●When something was attached on
the film and its mark remains. The
small mark can be recovered by
dryer heating.
●Do not apply any films on the film.
●Do not use wax that contains
abrasives.
●In case of the film repair, please
request at your Toyota dealer.
■Vehicles with Advanced Drive
(if equipped)
As this vehicle is equipped with vari-
ous sensors, also refer to “Toyota
Teammate Advanced Drive
OWNER’S MANUAL” at Toyota.com
when cleaning the vehicle.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the fuel cell unit compartment.
Doing so may cause the electrical
components, etc . to catch fire.
3947-1. Maintenance and care
Owners Manual_USA_M62064_en
WARNING
■When cleaning the windshield
Set the wiper switch to off.
If the wiper switch is in “AUTO”,
the wipers may operate unexpect-
edly in the following situations,
and may result in hands being
caught or other serious injuries
and cause damage to the wiper
blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the raindrop sensor
■Precaution regarding the
front bumper
If the paint of the front bumper is
chipped or scratched, the Toyota
Safety Sense 2.5 + may not func-
tion correctly. If this occurs, con-
sult your Toyota dealer.
■Precaution regarding the
front bumper (vehicle with
Toyota Teammate Advanced
Drive)
If the paint of the front bumper is
chipped or scratched, the Toyota
Teammate Advanced Drive may
not function correctly.
If this occurs, consult your Toyota
dealer.
■Precaution regarding the rear
bumper
If the paint of th e rear bumper is
chipped or scratched, the follow-
ing systems may not function cor-
rectly. If this occurs, consult your
Toyota dealer.
●Toyota Teammate Advanced
Drive (If equipped)
●BSM
●R C TA
●PKSB
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving nea r the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
3957-1. Maintenance and care
Owners Manual_USA_M62064_en
7
Maintenance and care
NOTICE
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When washing the car
Do not remove the vehicle recep-
tacle cap and directly pour water
over the vehicle receptacle. If
water enters the vehicle recepta-
cle, damage may occur.
■When using an automatic car
wash
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the camera or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not spray water directly on
the radar sensor which is
equipped behind the emblem.
Otherwise it may cause the
device to be damaged.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Fuel cell stack
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
3977-1. Maintenance and care
Owners Manual_USA_M62064_en
7
Maintenance and care
■When cleaning the carpeted
portions of the glove box, con-
sole box, etc.
If a strong adhesive tape is used,
there is a possibility that the surface
of the carpet could be damaged.
■Front side windows with IR pro-
tective coating (vehicles with IR
protective coating)
The front side windows have IR pro-
tective coating. T o prevent any dam-
age to the IR prote ctive coating,
observe the following:
●If the windows are dirty, gently
wipe them with a cloth soaked in
water or lukewarm water as soon
as possible.
●If the windows are very dirty, do
not open and close them repeat-
edly.
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
in the traction battery air vents,
and in the trunk. ( P. 9 0 )
Doing so may cause the traction
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet. ( P.34)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Areas other than the seats and steering wheel: Organic sub-
stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as th inner, benzene,
and alcohol
• Steering wheel: Organic sub- stances, such as thinner, and
cleaner that contains alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
4037-2. Maintenance
Owners Manual_USA_M62064_en
7
Maintenance and care
Parking brake
• Does the park- ing brake oper-
ate normally?
• When parked on a slope and the
parking brake is
on, is the vehicle
securely
stopped?
Seat belts
• Do the seat belts operate
smoothly?
• The seat belts should not be
damaged.
Seats
• Do the seat con-trols operate
properly?
Steering wheel
• Does the steer-ing wheel rotate
smoothly?
• Does the steer- ing wheel have
the correct
amount of free
play?
• There should not be any strange
sounds coming
from the steer-
ing wheel.
ItemsCheck pointsVehicle exterior
ItemsCheck points
Doors/trunk
• Do the doors/trunk oper-
ate smoothly?
Hood
• Does the hood lock system work
properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield with-
out streaking or
skipping.
4177-3. Do-it-yourself maintenance
Owners Manual_USA_M62064_en
7
Maintenance and care
mance tires best suited to highway
driving under dry conditions. Since
summer tires do not have the same
traction performanc e as snow tires,
summer tires are inadequate for
driving on snow-covered or icy
roads. For driving on snow-covered
roads or icy roads, the use of snow
tires is recommended. When install-
ing snow tires, be sure to replace all
four tires.
●All season tires
All season tires are designed to pro-
vide better traction in snow and to
be adequate for driving in most win-
ter conditions a s well as for use
year-round. All season tires, how-
ever, do not have adequate traction
performance compared with snow
tires in heavy or loose snow. Also,
all season tires fall short in accelera-
tion and handling performance com-
pared with summer tires in highway
driving.
●Snow tires
For driving on snow-covered roads
or icy roads, we recommend using
snow tires. If you need snow tires,
select tires of the same size, con-
struction and load capacity as the
originally installed tires. Since your
vehicle has radial tires as original
equipment, make sure your snow
tires also have radial construction.
Do not install stud ded tires without
first checking local regulations for
possible restrictions. Snow tires
should be installed on all wheels.
( P.327)
■If the tread on snow tires wears
down below 0.16 in. (4 mm)
The effectiveness of the tires as
snow tires is lost.
WARNING
■When inspecting or replacing
tires
Observe the following precautions
to prevent accidents.
Failure to do so may cause dam-
age to parts of the drive train as
well as dangerous handling char-
acteristics, which may lead to an
accident resulting in death or seri-
ous injury.
●Do not mix tires of different
makes, models or tread pat-
terns.
Also, do not mix tires of remark-
ably different treadwear.
●Do not use tire sizes other than
those recommended by Toyota.
●Do not mix differently con-
structed tires (radial, bias-belted
or bias-ply tires).
●Do not mix summer, all season
and snow tires.
●Do not use tires that have been
used on another vehicle.
Do not use tires if you do not
know how they were used previ-
ously.
NOTICE
■Driving on rough roads
Take particular care when driving
on roads with loose surfaces or
potholes.
These conditions may cause
losses in tire inflation pressure,
reducing the cushioning ability of
the tires. In addition, driving on
rough roads may cause damage
to the tires themselves, as well as
the vehicle’s wheels and body.
4197-3. Do-it-yourself maintenance
Owners Manual_USA_M62064_en
7
Maintenance and care
■Situations in which the tire
pressure warning system may
not operate properly
●In the following cases, the tire
pressure warning system may not
operate properly.
• If non-genuine Toyota wheels are used.
• If a tire has been replaced with a tire that is not an OE (Original
Equipment) tire.
• If a tire has been replaced with a tire that is not of the specified size.
• If tire chains, etc. are installed.
• If a window tint that affects the
radio wave signals is installed.
• If there is a lot of snow or ice on
the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is
much higher than the specified
level.
• If wheels not equipped with tire
pressure warning valves and
transmitter are used.
• If the ID code on the tire pressure
warning valves and transmitters is
not registered in the tire pressure
warning computer.
●Performance may be affected in
the following situations.
• When driving near a TV tower, electric power plant, gas station,
radio station, large display, airport
or other facility that generates
strong radio waves or electrical
noise
• When carrying a portable radio, cellular phone, cordless phone or
other wireless communication
device
If tire position information is not cor-
rectly displayed due to the radio
wave conditions, the display may be
corrected by changing the location
of the vehicle as the radio wave
conditions may change.
●When the vehicle is stopped, the
time taken for the warning to start
or turn off may be longer.
●When the inflation pressure of a
tire drops rapidly, for example when a tire has burst, the warning
may not operate.
■Warning performance of the tire
pressure warning system
The warning of the tire pressure
warning system w ill change in
accordance the conditions under
which it was initia lized. For this rea-
son, the system may give a warning
even if the tire pressure does not
reach a low enough level, or if the
pressure is higher than the pressure
that was adjusted to when the sys-
tem was initialized.
■Tire pressure warning system
certification
P.569
When replacing the tires or
wheels, the tire pressure warn-
ing valves and transmitters must
be installed to the wheels which
will be installed to the vehicle.
When new tire pressure warning
valves and transmitters are
installed, new ID codes must be
registered in the tire pressure
warning computer and the tire
pressure warning system must
be initialized. ( P.422)
■Replacing tires and wheels
If the ID codes of the tire pressure
warning valves and transmitters are
not registered, the tire pressure
warning system will not work prop-
erly. In this case, after driving for
about 10 minutes, the tire pressure
warning light will blink for approxi-
mately 1 minute and then illuminate
to indicate a system malfunction.
Installing tire pressure
warning valves and trans-
mitters