2023 TOYOTA HILUX Owners Manual

5598-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck

5608-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, set the
parking brake and turn the engine switch to the “LOCK” position (vehi-
cles without smart entry & start system) or off (vehicles with smart
entry & start system).
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels.
Use a towing dolly under the
front wheels.
Using a flatbed truck

5618-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Securely attach cables or
chains to the towing hooks.
Take care not to damage the vehi-
cle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system).
Vehicles with Stop & Start system:
Before towing the vehicle, turn the engine switch to the “LOCK” position
(vehicles without smart entry & start system) or off (vehicles with smart
entry & start system) once, and then start the engine.
4WD models: Turn the front-wheel drive control switch to H2.
( P. 330)
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted (automatic transmission):
 P. 2 3 6
Emergency towing
Emergency towing procedure
1
2
3
4

5628-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing hooks, cables or chains. The towing hooks,
cables or chains may become damaged, broken debris may hit people,
and cause serious damage.
● Vehicles without smart entry & start system or vehicles with manual trans-
mission: Do not turn the engine swit ch to the “LOCK” position (vehicles
without smart entry & start system) or off (vehicles with smart entry & start
system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Pre Runner (2WD models): Be sure to
transport the vehicle with all four wheels
raised off the ground. If the vehicle is
towed with the tires contacting the
ground, the drivetrain and related parts
may be damaged or an accident may
occur due to a change in direction of the
vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged, and
the vehicle may fly off the truck.

5638-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed (vehicles without smart entry & start
system) or the engine switch is turned to off (vehicles with smart entry &
start system). The steering lock me chanism (if equipped) is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ When towing a vehicle equipped with a Stop & Start system (if
equipped)
If it is necessary to tow the vehicle with all 4 wheels on the ground, perform
the following procedure before towing the vehicle, in order to protect the
system.
Turn the engine switch to the “LOCK” position (vehicles without smart entry
& start system) or off (vehicles with smart entry & start system) and then
start the engine or turn the engine switch to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with smart
entry & start system).

5648-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine missing, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

5658-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system) or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2

5668-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
If a war ning light tur ns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
Brake system warning light (warning buzzer)
Indicates:
• Low brake fluid
• Malfunction in the brake system
• Low negative pressure in the vacuum tank (diesel
engine)
 Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer. Continuing to
drive the vehicle may be dangerous.
Charging system warning light*1 (if equipped)
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Low engine oil pressure warning light (warning
buzzer)*1, 2 (if equipped)
Indicates that the engine oil pressure is too low (This
warning light may come on if the vehicle is stopped on a
slope. Move to a level surface and check to see if the light
goes off.)
 Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.