Page 97 of 810
951-2. Child safety
1
HILUX_OM_OM0K789E_(EE)
For safety and security
WARNING
■When installing a child restraint system
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Firmly attach the top strap.
● Do not attach the top strap to anything other than the top tether anchor-
age.
● After securing a child restraint system, never adjust the seat.
● Follow all installation instructions provided by the child restraint system
manufacturer.
● When installing the child restraint system, do not install the head restraint.
Page 98 of 810
961-3. Emergency assistance
HILUX_OM_OM0K789E_(EE)
eCall1, 2
Microphone
“SOS” button*
Indicator lights
*: This button is intended for commu-
nication with the eCall system oper-
ator.
Other SOS buttons available in
other systems of a motor vehicle do
not relate to the device and are not
intended for communication with
the eCall system operator.
1: If equipped
2: Operates within the eCall coverage. The system name
differs depending on the country.
eCall is a telematics service that uses Global Navigation Satellite
System (GNSS) data and embedded cellular technology to
enable the following emergency calls to be made: Automatic
emergency calls (Automatic Collision Notification) and manual
emergency calls (by pressing the “SOS” button). This service is
required by European Union Regulations.
System components
1
2
3
Page 99 of 810

971-3. Emergency assistance
1
HILUX_OM_OM0K789E_(EE)
For safety and security
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the eCall control center.* The answering operator receives the vehi-
cle’s location, the time of the incident and the vehicle VIN, and
attempts to speak with the vehicle occupants to assess the situa-
tion. If the occupants are unable to communicate, the operator
automatically treats the call as an emergency and contacts the
nearest emergency services provider (112 system etc.) to describe
the situation and request that assistance be sent to the location.
*: In some cases, the call cannot be made. ( P. 9 9 )
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
eCall control center.* The answering operator will determine your
vehicle’s location, assess the situation, and dispatch the necessary
assistance required.
Make sure to open the cover
before pressing the “SOS” but-
ton.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 9 9 )
Emergency Notification Services
Page 100 of 810

981-3. Emergency assistance
HILUX_OM_OM0K789E_(EE)
When the engine switch is turned to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with
smart entry & start system), the red indicator light will illuminate for 10
seconds. Then, the green indicator light will illuminate for 2 seconds
and remain illuminated if the system is functioning properly. The indi-
cator lights indicate the following:
● If the green indicator light illuminates and stays on, the system is
enabled.
● If the green indicator light flashes twice per second, an automatic or
manual Emergency Call is being made.
● If the red indicator light illuminates at any time other than immedi-
ately after the engine switch is turned to the “ON” position (vehicles
without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system), the system may be malfunc-
tioning or the backup battery may be depleted. Contact any
authorized Toyota retailer or Toyota authorized repairer, or any reli-
able repairer.
● If the red indicator light blinks for approximately 30 seconds during
an Emergency Call, the call has been disconnected or the cellular
network signal is weak.
■ Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS). The license infor-
mation and/or the source code of such FOSS can be found at the following
URL.
http://www.opensourceautomotive.com/dcm/toyota/
Indicator lights
Page 101 of 810

991-3. Emergency assistance
1
HILUX_OM_OM0K789E_(EE)
For safety and security
WARNING
■When the Emergency Call may not be made
● It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider (112 system
etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, it may be
difficult to connect to the eCall control center if the reception is poor or
the line is busy. In such cases, even though the system attempts to con-
nect to the eCall control center, you may not be able to connect to the
eCall control center to make Emergency Calls and contact emergency
services.
• When the vehicle is out of the cellular phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emergency
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor radio wave reception, the system may
not be able to connect to the cellular network and the call may finish
without connecting. The red indicator light will blink for approximately 30
seconds to indicate this disconnection.
● If the battery’s voltage decreases or there is a disconnection, the system
may not be able to connect to the eCall control center.
● The Emergency Call system might not work outside of EU area, depend-
ing on the available infrastructure in the country.
■ When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Page 102 of 810

1001-3. Emergency assistance
HILUX_OM_OM0K789E_(EE)
WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emergency Call
in case of accidents such as traffic accidents or sudden medical emergen-
cies, and it does not protect the driver or passengers in any way. Please
drive safely and fasten your seatbelts at all times for your safety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● If the airbags deploy when the system is operating normally, the system
makes emergency call. The system also makes emergency call when the
vehicle is struck from the rear or rolls over, even if the airbags do not
deploy.
● For safety, do not make the Emergency Call while driving.
Making calls during driving may caus e mishandling of the steering wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings before mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■ To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not impact
it.
■ If the “SOS” button panel, speaker or microphone malfunctions during
an Emergency Call or manual maintenance check
It may not be possible to make Emergency Calls, confirm the system status,
or communicate with the eCall control center operator. If any of the above
equipment is damaged, please consult any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
Page 103 of 810
1011-3. Emergency assistance
1
HILUX_OM_OM0K789E_(EE)
For safety and security
■Data processing flow
Server
Storage
Processing
DCM
Activation of data sharing is done by enabling a service on the “MyT
by Toyota” app or purchasing a service that requires data collection.
Server activates the service in the DCM and defines which vehicle
data to collect.
Defined vehicle data is collected by the DCM.
Data is shared with the server.
Data is stored in the server.
Data is processed in the server for fulfilling the service.
Processed data is presented to the customer.
For a list of eligible services in your region please visit the Toyota
website or contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
System overview of added service
1
2
3
4
1
2
3
4
5
6
7
Page 104 of 810

1021-3. Emergency assistance
HILUX_OM_OM0K789E_(EE)
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1. Overview of the 112-based eCall in-vehicle
system, its operation and functionalities O
1.2.
The 112-based eCall service is a public ser-
vice of general interest and is accessible free
of charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically
by means of in-vehicle sensors in the event of
a severe accident. It will also be triggered
automatically when the vehicle is equipped
with a TPS system which does not function in
the event of a severe accident.
O
1.4.
The 112-based eCall in-vehicle system can
also be triggered manually, if needed. Instruc-
tions for manual activation of the system
O
1.5.
In the event of a critical system failure that
would disable the 112-based eCall in-vehicle
system, the following warning will be given to
the occupants of the vehicle
O